Melanie Brooks Email & Phone Number

Farmington Hills, Michigan, United States

Dearborn Heights, Michigan, United States

Dearborn Heights, Michigan

• Provide personalized tech solutions through guest engagement, product training, demo events, and actively selling.• Continually exceed department sales goals.• Training and mentoring all new Tech Consultants to not only excel in their position, but throughout the store.• Receiving and maintaining inventory within the department.• Engaging with all guests and providing exemplary guest service to meet all of their needs.• Setting planograms to keep up with the ever-changing product availability.• Staying up-to-date on all of the latest technology trends to help all guests make informed choices while shopping.

Farmington Hills, Mi

• Process trade spending contracts• Client deduction data entry• Internal deduction update reporting• Maintain AWP Client Procedure Library• Process bill-backs and clear deductions• Track client assignment progression• Process client billings for expense reimbursements• Respond timely to customer inquiries• Process accurate and timely information to clients • Maintain assigned client specific management systems• Review, process, identify, analyze and investigate client deductions• Maintain spreadsheets and database information as needed• Other duties, responsibilities and activities as assigned

Taylor, Mi

• Responsible for 3 business’s accounts payable and receivable.• Kept daily log of all incoming and outgoing money.• Scheduled service calls for technicians.• Answered phones, sent faxes, checked incoming mail.• Kept in contact with customers and handled all billing and service inquiries.• Created new bookkeeping logs in Excel to share with the owner.• Product inventory and ordering.• Maintained communications between techs and customers via text, emails, and phone calls.

Metro Detroit, Michigan, United States

• Medical record retrieval using both EMR transfer and paper scan, at locations throughout the Metro Detroit area.• Drove to different sites daily to collect medical records, unsupervised, adhering to the highest level of HIPAA confidentiality standards.• Accessed various EMR systems, including MiChart, ClinicalWorks, Epic, and Nextgen.• Kept daily log of mileage, charts retrieved, site information, and hours (travel and retrieval).• All contact from the main offices in Phoenix, AZ is made through emails and phone calls.• Daily usage of computers, scanners, and the internet (for scheduling, retrieval, and uploading)

Taylor,Mi

• Main keyholder.• Responsible for opening and closing the establishment on a daily basis.• Cash reconciliation.• Product inventory and ordering.• Building maintenance.• Employee scheduling.• Weekend entertainment.• Customer service - maintain customer interaction excellence.• With the owners not being able to be at the establishment - I was trusted to operate the business on a dailybasis.

Taylor, Mi

• Processing written orders into the computer and patients MAR• Telemetry monitoring at the nurses station• General office duties (faxing, copying, multi-line phone, directing calls)• Patient records - admission/discharge filing and organizing• Assist all departments to maintain smooth work flow• Very fast-paced LTAC hospital; constant multi-tasking• Interact with and direct patient families• Worked with medical records, case management, and quality management on various projects for the hospital including phone calls, faxing records, filing

Detroit, Mi