Melanie Brown Email & Phone Number

Longmont, Colorado, United States

Broomfield, Colorado

● Investigation and technical write up of events related to a process, procedure or equipment failure; using Six Sigma and 6M Ishikawa methodology to identify a root cause ● Investigation and technical write up of customer complaints regarding prescription medication including; bottle fill count discrepancies, odor, taste potential potency and appearance of product issues ● Maintained relationships with vendors, contractors and other third parties as necessary for investigation support… Show more ● Investigation and technical write up of events related to a process, procedure or equipment failure; using Six Sigma and 6M Ishikawa methodology to identify a root cause ● Investigation and technical write up of customer complaints regarding prescription medication including; bottle fill count discrepancies, odor, taste potential potency and appearance of product issues ● Maintained relationships with vendors, contractors and other third parties as necessary for investigation support ● Data collection; associate interviews, documents, batch records, spreadsheets, security surveillance ● Assisted in the development of process improvements and project implementation to reduce or prevent the recurrence of complaint and internal failures related to procedures, processes or equipment Management Leadership Team Recognition (2018) - Investigation support leading to the closure of more than 50 complaints Show less

Broomfield, Colorado

● Orchestrated 3-6 person production teams while maintaining packaging lines within a cGMP, FDA and DEA regulated environment ● Packaging of prescription medication: tablet or capsule insertion into bottles, capping and sealing; bottle labeling with lot number and expiration date ● Validation and implementation of new packaging line equipment ● Recipe development for new tablet or capsule configuration in equipment ● Assisted with the development and testing of process… Show more ● Orchestrated 3-6 person production teams while maintaining packaging lines within a cGMP, FDA and DEA regulated environment ● Packaging of prescription medication: tablet or capsule insertion into bottles, capping and sealing; bottle labeling with lot number and expiration date ● Validation and implementation of new packaging line equipment ● Recipe development for new tablet or capsule configuration in equipment ● Assisted with the development and testing of process improvement solutions for new systems ● Production batch record and standard operating procedure creation and review ● Subject Matter Expert on processes and equipment; Certified Drug Agent for controlled substance/listed chemical handling ● Led staff development and performance management of new hires through training and equipment and process qualifications● Member of the Safety Committee Council 2013 - 2017 ● Work Order generation, label and component issuance and tracking through SAP Certificate of Appreciation (2014) - Support of Packaging Line 9 Qualification Activities Safety Hero Recognition (2016) - Maintaining a Safe Working Environment Projects:Packaging Batch Record Improvement ​- 2013 Project involved design improvement and execution of new packaging line specific batch records - this project led to increased compliance, improved user satisfaction and improved the documentation error rate by 85% ​Packaging Line 3 Upgrade ​- 2015 Partnered with cross functional team members to validate and implement new packaging line 3 equipment, including product recipe development and cleaning validation activities - this complex project increased efficiency leading to an influx of revenue and decreased deviations. This project was completed on time and released to production with no major issues Show less

Broomfield, Colorado

● Packaging of prescription medication: tablet or capsule insertion into bottles, capping and sealing; bottle labeling with lot number and expiration date ● Executed the setup and disassembly of equipment ● Performed line cleaning activities between batches or a product change to eliminate the potential for cross contamination ● Excelled at equipment issue troubleshooting to reduce downtime ● Batch Record Review

Denver, Colorado

- Loan application processing and approvals- Document processing and payment acceptance, bank deposits- Employment and residence verification, credit checks- Seasonal tax preparation- Collection activities on defaulted accounts which included telephone calls and field work activities

Louisville, Color

- Equipment installation and reviews (credit card terminals), computer program auditing and functionality testing of equipment via telephone and computer to resolve problems and ensure terminals were uploaded and functioning properly - Overseeing changes to merchant accounts including additions or deletions of credit card(s) or specific terminal functions and the verification of proper functionality once changes were implemented - New merchant account creation, generating and updating… Show more - Equipment installation and reviews (credit card terminals), computer program auditing and functionality testing of equipment via telephone and computer to resolve problems and ensure terminals were uploaded and functioning properly - Overseeing changes to merchant accounts including additions or deletions of credit card(s) or specific terminal functions and the verification of proper functionality once changes were implemented - New merchant account creation, generating and updating reports for existing account members Show less

Denver, Colorado

- Member payroll entry (school district employees, state and county employees, sheriff department and state patrol employees)- Document/record creation and maintenance- Mail room activities: sorting and delivery, postage meter, bomb scanning of incoming packages, bulk mailing preparation- Front desk reception; answering phone, greeting clients and vendors

Certification, Bioscience, Pass

Comprehensive Biological Science boost OSHA regulations and requirements overview Clinical trials overview FDA regulations cGMP.

Diploma With Highest Honors, Developmental And Child Psychology, Pass

Psychological development and theories of minors

Certificate With Honors, General Studies, Pass

Microsoft Office (Word, Excel, Powerpoint, Access) Typing 65 wpm 10 Key by Touch 16,000 ksph Intro to business Public Speaking Website.