Melanie Cole

Melanie Cole Email and Phone Number

Sr. Manager Customer Strategy @ Saks Global
Texas, United States
Melanie Cole's Location
Dallas-Fort Worth Metroplex, United States, United States
Melanie Cole's Contact Details

Melanie Cole personal email

n/a
About Melanie Cole

Melanie Cole is a Sr. Manager Customer Strategy at Saks Global. She possess expertise in retail sales, management, microsoft office, customer service, social networking and 39 more skills.

Melanie Cole's Current Company Details
Saks Global

Saks Global

View
Sr. Manager Customer Strategy
Texas, United States
Website:
saksglobal.com
Employees:
110
Melanie Cole Work Experience Details
  • Saks Global
    Sr. Manager Customer Strategy
    Saks Global
    Texas, United States
  • Neiman Marcus Group
    Sr. Manager Customer Growth
    Neiman Marcus Group Oct 2022 - Present
    Dallas, Texas, Us
  • Neiman Marcus Group
    Client Experience Manager
    Neiman Marcus Group Dec 2020 - Oct 2022
    Dallas, Texas, Us
    - Leveraging an agile model to test and learn various tactics that will build the clients relationship with our brand- Leading/Managing an internal program by partnering with the all 37 stores to identify high-growth potential clients. Provide tracking, insights, and reporting at the stores disposal to grow these clients to their full potential with personalized experiences, access and gifting- Manage the end to end testing execution process and partner with the team on hypothesis development, KPI selection, test execution, and results measurement for store experiences- Translating key data learnings into a customer journey on how we continue to build their relationship with a seller or our brand- Analyzing data for the Client Experience team to find insights in how we can leverage data to help determine next steps
  • Neiman Marcus Group
    Marketing Store Specialist
    Neiman Marcus Group Nov 2019 - Dec 2020
    Dallas, Texas, Us
    - Part of the Personalization Agile Testing team with a focus on the store piece of business- Manage the end to end testing execution process and partner with the team on hypothesis development, KPI selection, test execution, and results measurement for store experiences- Responsible for ideating, managing, executing and reporting on store channel e-commerce a/b test initiatives that I assist with generating with the agile team- Coordinate test needs with other stakeholders across the organization for store communication, partnering with various store teams on execution, obtaining approvals or gathering additional data
  • The Integer Group
    Account Executive
    The Integer Group Aug 2019 - Nov 2019
    Denver, Colorado, Us
    - Build strong relationships and work with the clients at the FedEx Office HQ daily by understanding their business and help them with various marketing needs, store openings, events, advertising and media- Lead the trafficking of media through the client and media agencies- Assist with numerous parts of the FedEx business working with several teams daily while collaborating with Integer agency team- Analyze data to establish key learnings for optimum efficiency
  • Gmr Marketing
    Account Executive
    Gmr Marketing Apr 2019 - Aug 2019
    New Berlin, Wi, Us
    Client Portfolio:Microsoft, Square, Pepsi, Penske, Best Buy, MetroPCS, Nissan, ACUVUE, Dyson, Odyssey, Medical College of Wisconsin/Froedtert, Pharma-Build and assist in building budgets for potential clients-Manage and oversee an Account Coordinator on my team-Duties as listed below as Account Coordinator
  • Gmr Marketing
    Account Coordinator
    Gmr Marketing Jun 2017 - Apr 2019
    New Berlin, Wi, Us
    - Work daily with multi-billion-dollar Fortune 500 companies and many other prestigious clients as their main point of contact at the agency- Selected as an Account Coordinator Trainee and chosen out of 130 applicants and 60 interviewees - Responsible for overall management of a project - delivering the work and managing internal teams, vendors and processes. Incorporate planning tools throughout the project life-cycle to accurately manage program assets. - Assist with building budgets for potential clients- Work with clients on planning and executing a footprint at an event to allow their consumers to connect with their brand through experience- Keeping the project and client organized and on track for execution- Execute events onsite while managing staff and assuring that everything runs smoothly
  • Insight Talent Solutions | Cloud Recruiting And Custom Workforce Solutions Providers
    Marketing Analyst Intern
    Insight Talent Solutions | Cloud Recruiting And Custom Workforce Solutions Providers Jun 2016 - May 2017
    Delafield, Wi, Us
    - Solely ran various marketing tasks including: eNewsletters, social media and website design/development- Attended trade shows to gain more HR/IT leaders and businesses to utilize us as their recruiting company - Analyzed marketing data in order to effectively promote business
  • Insight Talent Solutions | Cloud Recruiting And Custom Workforce Solutions Providers
    Recruiting Intern
    Insight Talent Solutions | Cloud Recruiting And Custom Workforce Solutions Providers Oct 2015 - May 2017
    Delafield, Wi, Us
    - Promoted to Lead Intern within first 3 months and managed three other interns- Assisted Sr. Recruiter through recruiting process - including sourcing, pre-qualifying and interviewing - Maintained personal relationship with candidates and take them to the next process of their interview process
  • Delaware North
    Marketing And Operations Intern
    Delaware North Mar 2016 - Oct 2016
    Buffalo, Ny, Us
    -Worked on multiple marketing projects within the concessions at the ballpark to help increase sales-Designed and promoted different menu items while collaborating with the Brewers -Worked on inventory and end of the night auditing-Observed, evaluated, and documented job performance of stand attendants and stand leaders
  • Francesca’S®
    Keyholder
    Francesca’S® Sep 2014 - Nov 2015
    Houston, Tx, Us
    -Helped run the store when manager was not present-Assisted in opening and closing the store-Provided exceptional customer experience-Styled the mannequins based on new inventory
  • Von Maur
    Sales Associate
    Von Maur Jan 2011 - Jun 2012
    Davenport, Iowa, Us
    -Assisted with overseeing the junior dept-Closed and opened 4 registers within the department-Won several customer experience awards-Covered in various other departments

Melanie Cole Skills

Retail Sales Management Microsoft Office Customer Service Social Networking Recruiting Sales Customer Satisfaction Teamwork Leadership Microsoft Excel Microsoft Word Time Management Powerpoint Social Media Public Speaking Event Planning Photoshop Adobe Photoshop Microsoft Powerpoint Account Management Relationship Building Marketing Marketing Strategy Client Services Event Management Communication Interpersonal Skills Expiriential Marketing Team Management Multitasking Facebook Project Management Interviewing Managment Program Management Microsoft Outlook Strategic Planning Staff Training Pitching Deadline Oriented Organization Skills Team Leadership Problem Solving

Melanie Cole Education Details

  • University Of Wisconsin-Milwaukee
    University Of Wisconsin-Milwaukee
    General
  • Goethe University Frankfurt
    Goethe University Frankfurt
    General
  • St Charles North High School
    St Charles North High School
    High School

Frequently Asked Questions about Melanie Cole

What company does Melanie Cole work for?

Melanie Cole works for Saks Global

What is Melanie Cole's role at the current company?

Melanie Cole's current role is Sr. Manager Customer Strategy.

What is Melanie Cole's email address?

Melanie Cole's email address is me****@****cus.com

What schools did Melanie Cole attend?

Melanie Cole attended University Of Wisconsin-Milwaukee, Goethe University Frankfurt, St Charles North High School.

What are some of Melanie Cole's interests?

Melanie Cole has interest in Poverty Alleviation.

What skills is Melanie Cole known for?

Melanie Cole has skills like Retail Sales, Management, Microsoft Office, Customer Service, Social Networking, Recruiting, Sales, Customer Satisfaction, Teamwork, Leadership, Microsoft Excel, Microsoft Word.

Who are Melanie Cole's colleagues?

Melanie Cole's colleagues are Carlos Ernest, Fathima Hasna Amith, Janani Chanika, Ramony Santos, Fathima Sasmiya, Jaime Alfredo Mcdowell Martínez, Deumi Pandita.

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