Melanie Calver Email & Phone Number

Poulton-Le-Fylde, Gb

Are you ready to unlock your potential and live a life of purpose, fulfillment, and joy? I'm here to guide you on your journey to personal and professional growth. Whether you’re navigating a career transition, seeking to build confidence, or striving for a better work-life balance, you’re in the right place.

United Kingdom

This role is a key one for IL which allows us to focus on key accounts to help ensure we are bringing value to our clients. My role is all about people - either ensuring the right people are talking together at the client or making sure we have the right people, at the right time, delivering the right value for the client. I bring coaching, mentoring, portfolio, programme and project management skills, communication, negotiation and above all a sense of humour and humanity to everyone involved.

London, England, United Kingdom

Blackpool, England, United Kingdom

Blackpool, England, United Kingdom

Blackpool, United Kingdom

Blackpool, Lancashire, United Kingdom

Responsible for all aspects of IT and business engagement, delivering change and transformation • Direction, vision and strategic leadership, drawing together disparate teams to a common purpose• Intermediary between business and IT, ensuring collaborative strategy development• Reported directly into the CIO Retail Technology & Operations Division, delivering enhanced IT / IS• Spearheaded delivery of the UK-wide Paper Free Programme including setting strategic direction and oversight of end to end IT deliverables• Delivered and integrated regulatory training & competencies solutions, engaging with a 3rd party

London, United Kingdom

Responsible for all aspects of practice management, consultancy services and client engagementsDec 2013 to Feb 2016: Senior Manager, Interim Delivery Management Director• Headed-up the Delivery Management Department, providing business direction, guidance & vision• Mentoring and coaching of more junior members of the team, underpinning business expansion • Management of 3rd party partners, fully-assuring the quality of service and return-on-investment • Migrated the practice away from a ‘silo’ approach to teams, promoting collaborative working tools• Developed and deployed innovative new financial forecasting & monitoring solutions for partners• Established strong relationships with counterparts in the US & India to deliver a unified approach• Fostered strong industry relationships via the British Computer Society Executive Leadership in IT Sep 2012 to Dec 2013: Senior Programme Director, Barclays Group plc • Delivery and deployment of collections solutions for Barclays Group plc, successfully implemented• Definition and execution of a 5-year strategy of the platform, delivered through to benefit realisation• Full remit for management of a $6mm budget, overseeing spend and delivery of value for money• Engagement and motivation across a combined team of FICO staff, Barclays staff and 3rd parties• Successfully implemented over 50 FICO integrations per year with 10% annual growth performanceFeb 2012 to Sep 2012: Lead Consultant, Barclays Bank Retail (UK) • Appointed to deliver the turnaround of an under-performing client relationship with Barclays Bank• Re-engineered relationship, increasing the on-site presence across the FICO team within Barclays• Programme leadership, delivering major solutions with minimal impact and accelerated timescales• Successfully negotiated a $1mm+ contract for 2nd phase of activity, largest-ever EMEA TRIAD deal

Manchester

• Championed delivery of a customer-matching solution for the Co-Operative Banking Group (CBG)• Delivered technology across both the legacy Co-Op Financial Services & Britannia legacy systems• Spearheaded a new strategic direction, instrumental in realising business benefits of around £300k

Chester Business Park

• Delivered solutions needed to support the commercial card offering into 16 countries internationally• Collaborative engagement with MasterCard and Visa, delivering rapid expansion & market growth• Project leadership and delivery, adopting and using an Agile project delivery framework & approach

• Spearheaded the business roll-out of the new Vision Plus project across Credit Risk & MI teams• Programme-led integration with hosted TRIAD solution, engaging with a portfolio of stakeholders• Drove the development of a central data warehouse for Co Op Bank, budget of £1m, team of 14+

Wellington & Wairarapa, New Zealand

• Programme management and control, including managing work streams, reporting and resourcing• Drove migration of the National Bank of New Zealand into the ANZ Global Credit Card Platform• Full budgetary management and control of a £21mm budget, leading and managing 20+ resources• Successfully delivered an upgrade to the voice platform, infrastructure and a new voice recognition application, for the Ministry of Social Development (NZ)

Wellington & Wairarapa, New Zealand

Responsible for all aspects of project management, driving change within the New Zealand Post• Effective management and control of up to £23mm, leading and managing a team of up to 25+ staff

Responsible for all aspects of project leadership and delivery, managing budgets of up to £5mm• Full project lifecycle management, including project planning, scoping, reporting and deployment• Leadership, management and motivation of a multi-functional team of 10+ project staff & resources

Postgraduate Certificate, Business And Personal Coaching, Merit

Bachelor Of Science With Honours (B. Sc. Hons), Computer And Information Sciences And Support Services

- Advanced programming - Networks - Advanced databases - Advanced analytics - Human factors - Project management - Multi dimensional.