• Skillfully managed multiple calendars, scheduling meetings, and coordinating appointments.• Ensured smooth communication between the department and internal/external clients.• Responsible for front office management, assisting incoming clients, registering them into the system, and assigning them to tax professionals.• Orchestrated seamless travel logistics for the district team, demonstrating meticulous planning and organizational prowess.• Scheduled client appointments efficiently, optimizing their tax preparation experience.• Managed cash, debit, credit, and checked transactions using a POS system.• Managed incoming and outgoing mail, including copying, faxing, filing, and correspondence.• Provided administrative and clerical support for various events and company-wide initiatives.• Maintained office organization, and cleanliness, and collaborated effectively with team members.• Successfully managed office operations during the absence of hire management.• Registered, retrieved, and escorted clients to appropriate conference areas.• Ensured regular, consistent, and punctual attendance working overtime and weekends.• Demonstrated exceptional multitasking skills in a high-pressure, fast-paced environment.• Utilized proprietary software, POS systems, and Microsoft Outlook.• Responsible for scanning, image control, file organization, and document maintenance.

• Managed calendars, organized meetings, and coordinated appointments.• Strategically sourced and acquired office supplies.• Built brand awareness through various media outlets.• Planned sales and advertising campaigns.• Collected and analyzed market research data.• Presented projects to clients and collaborated to enhance materials based on their needs.• Provided administrative and clerical support including correspondence, typing, filing, research, and various projects.• Practiced good judgment, discretion, and confidentiality of sensitive information regarding department activities.• Created intricate spreadsheets, Word documents, and/or PowerPoint presentations.• Coordinated and booked necessary travel and accommodations following company policy and systems.• Reconciled corporate expenses following company policy.• Registered, retrieved, and escorted outside guests to appropriate conference areas.• Ensured regular, consistent, and punctual attendance, working overtime as needed

• Provided administrative support to the Lab Technicians of the Regional Color Match Lab.• Monitored Regional Color Match Lab (RCML) mailbox for all requests and correspondence.• Fielded all RCML incoming phone calls.• Reviewed incoming project requests for accuracy and completeness.• Data entry of all project requests into the RCML project tracking system.• Sent receipt and confirmation emails for all color match/proof requests from the RCML tracking system.• Prepared and shipped all requests to feeder sites, sales, and customers. Including but not limited to, proofs, wet samples, spectral data, and formulas.• Maintained project schedule board throughout the day and provided status updates as required. Emailed project schedule board to all leads and site managers daily.• Data entry updated and maintained customer profiles with active files on color matches.• Ordered colorants, systems, vehicles, substrates, equipment, and supplies from approved sites and vendors to keep the RCML stocked through an approved process.• Provided administrative and clerical support including correspondence, typing, filing, research, and various projects.• Created intricate Excel spreadsheets, Word documents, and/or PowerPoint presentations.• Coordinated and booked necessary travel and accommodations for immediate supervisor.• Reconciled corporate expenses by company policy.• Registered, retrieved, and escorted outside guests to appropriate conference areas.• Ensured regular, consistent, and punctual attendance working overtime whenever requested.

• Coordinated and supervise daily activities and events for Dementia residents • Conducted interviews with all residents to determine preferences and interests paying special attention to details and information important and meaningful to each resident. • Assisted with the creation, development, and implementation of health promotion activities and events for residents. • Ensured all planned activities and events are well communicated and promoted to residents, families and staff. • Assisted with the creation of the monthly community newsletter. • Assisted in planning trips for the residents and attending as a chaperone when assigned. • Assisted with the coordination of themed events and entertainment. • Interacted with the local area community promoting the variety and benefits of the resident programs offered. • Documented resident involvement in all activities offered.

• Provided an exceptional level of customer service while performing prescription intakes• Contacted new and existing customers to discuss needs and answered questions concerning products• Established and maintained professional rapport with clients• Demonstrated professionalism, while obtaining patient demographics and personal health information• Answered inbound and outbound calls to patients, regarding prescription data• Collected customer demographics and entered information into multiple computer-based applications• Maintained and updated comprehensive documentation to improve the customer service experience• Assisted with file migrations and audits, and performed administrative tasks as needed by the FDA• Responsible for scanning, image controlling, file organization and maintaining documents• Prepared and issue master batch documentation in accordance with approved written procedures• Followed Standard Operating Procedures, protocols, reports, and policies• Maintained an archive of executed batch production records in company proprietary software• Completed appropriate testing, qualification, validation, verification, required by FDA notifications• Operated office machines, photocopiers and scanners, facsimile machines, and personal computers• Answered telephones, direct calls, and retrieved messages• Maintained and updated filing, inventory, mailing, and database systems• Maintained and organized Outlook account including printing out all incoming documents

• Assisted with file migrations and audits and performed administrative tasks as needed by the FDA• Responsible for scanning, image controlling, organizing and maintaining documents• Prepared and issue master batch documentation in accordance with approved written procedures• Followed Standard Operating Procedures, protocols, reports and policies• Operated office machines, photocopiers and scanners, facsimile machines and personal computers• Answered telephones, direct calls and retrieved messages• Maintained and updated filing, inventory, mailing and database systems• Opened, sorted and routed incoming mail, answered correspondence and prepared outgoing mail• Responsible for obtaining and updating clients current Federal Tax ID Numbers• Generated certificates via email to update required legal document, Sales and Use Tax • Maintained and organized Outlook account including printing out all incoming documents