Melanie Brandon Email & Phone Number

Kansas City, MO, US

• Skillfully managed multiple calendars, scheduling meetings, and coordinating appointments.
• Ensured smooth communication between the department and internal/external clients.
• Responsible for front office management, assisting incoming clients, registering them into the system, and assigning them to tax professionals.
• Orchestrated seamless travel logistics for the district team, demonstrating meticulous planning and organizational prowess.
• Scheduled client appointments efficiently, optimizing their tax preparation experience.
• Managed cash, debit, credit, and checked transactions using a POS system.

• Managed calendars, organized meetings, and coordinated appointments.
• Strategically sourced and acquired office supplies.
• Built brand awareness through various media outlets.
• Planned sales and advertising campaigns.
• Collected and analyzed market research data.
• Presented projects to clients and collaborated to enhance materials based on their needs.

Parsippany, NJ, US

• Provided administrative support to the Lab Technicians of the Regional Color Match Lab.
• Monitored Regional Color Match Lab (RCML) mailbox for all requests and correspondence.
• Fielded all RCML incoming phone calls.
• Reviewed incoming project requests for accuracy and completeness.
• Data entry of all project requests into the RCML project tracking system.
• Sent receipt and confirmation emails for all color match/proof requests from the RCML tracking system.

Allentown, PA, US

• Coordinated and supervise daily activities and events for Dementia residents
• Conducted interviews with all residents to determine preferences and interests paying special attention to details and information important and meaningful to each resident.
• Assisted with the creation, development, and implementation of health promotion activities and events for residents.
• Ensured all planned activities and events are well communicated and promoted to residents, families and staff.
• Assisted with the creation of the monthly community newsletter.
• Assisted in planning trips for the residents and attending as a chaperone when assigned.

• Provided an exceptional level of customer service while performing prescription intakes
• Contacted new and existing customers to discuss needs and answered questions concerning products
• Established and maintained professional rapport with clients
• Demonstrated professionalism, while obtaining patient demographics and personal health information
• Answered inbound and outbound calls to patients, regarding prescription data
• Collected customer demographics and entered information into multiple computer-based applications

Diemen, Noord-Holland, NL

• Assisted with file migrations and audits and performed administrative tasks as needed by the FDA
• Responsible for scanning, image controlling, organizing and maintaining documents
• Prepared and issue master batch documentation in accordance with approved written procedures
• Followed Standard Operating Procedures, protocols, reports and policies
• Operated office machines, photocopiers and scanners, facsimile machines and personal computers
• Answered telephones, direct calls and retrieved messages