Melanie Chiovaro Email & Phone Number

Des Moines, Ia, Us

Des Moines Metropolitan Area

Des Moines Metropolitan Area

Area of Focus: Client retention and upsells. Assumed the role of Client Sales Operations Manager, a newly created role within the revenue / sales operations team to help bridge organizational gaps and provide structure and direction to improve operational efficiencies for sales operations systems, client management, sales management and revenue recognition around the sales process throughout the customer journey (i.e., client retention and upsell / cross-sell efforts).

Des Moines, Iowa, United States

Area of Focus: International contract renewals for global payroll.Single point of contact for assigned sales teams and in-house legal counsel. Develop strategic pricing solutions and interpret and resolve “business” related contract provisions associated with global payroll Master Services Agreements, Amendments, Service Level Agreements and Key Performance Indicators whether on client or company paper for Fortune 500 and 100 companies.

Des Moines, Iowa, United States

Area of Focus: Served as single point of contact performing the same job functions as in the Client Business Executive role spearheading Compliance Solutions contracts for Unemployment Claims Management, Employment Verifications, Wage Payments, Tax Credits, Wage Garnishments, and W2 Management Services.

Des Moines, Iowa, United States

Area of Focus: Dedicated Subject Matter Expert (SME) for Comprehensive Services. Served as single point of contact performing the same job functions as in the Client Business Executive and Contract Business Manager role.

Des Moines, Iowa, United States

Area of Focus: Dedicated Subject Matter Expert (SME) for Payforce to Vantage (P2V) migrations. Served as single point of contact performing the same job functions as in the Client Business Executive and Contract Business Manager role.

Des Moines, Iowa, United States

Area of Focus: Dedicated Subject Matter Expert (SME) and leader of for the Talent Acquisition Services one-stop-shop initiative for new business and contract renewals. Served as single point of contact performing the same job functions as in the Client Business Executive and Contract Business Manager role.

Des Moines, Iowa, United States

Area of Focus: Comprehensive Outsourcing Services for new business and contract renewals. Served as single point of contact performing the same job functions as in the Client Business Executive and Contract Business Manager role.

Des Moines, Iowa, United States

Area of focus: HCM RFP | RFI Writer for the Public Sector | Government and Education Sector.Served as Team Leader / sole dedicated Business Solutions Editor / Writer for the public sector RFP’s and RFI's due to the complexity and analytic work that was involved with these types of requests.• Led and cross trained peers on public sector documents, requirements, and standards to empower and encourage them to contribute when there were high volumes of sales activity.• Project managed the sales team from start to finish on all RFP responses, including project scheduling, managing the project preparation and planning functions by developing project direction, establishing, and setting communication expectations and assigning/scheduling project tasks to various sales teams and peers.• Supervised assigned project specialists and delegated tasks to ensure the quality assurance process was completed within internal company standards as well as within the clients’ specified guidelines.

Des Moines, Iowa, United States

• Provided effective RFP and proposal support to the national account’s sales team and business solutions editors.

Des Moines, Iowa, United States

Contract Administrator• Contract management of 85+ contractors and 1099 vendors requiring personnel files to track contract, assignment and salary changes. • Composed all required consultant contracts and work agreements as well as coordinates the appropriate approvals for the Iowa Business Unit.• Composed all required 1099 vendor contracts and exhibits as well as coordinated appropriate approvals.• Managed lease agreements/contracts for new and existing office vendors.• Performed monthly audits of all contract information for the Des Moines unit of G10 to ensure unit records are consistent with corporate records, and has eliminated the occurrence of discrepancy. • Managed ordering and invoicing commodities of office supplies, equipment, and vending.HR Representative• Conducted new employee on-boarding including: benefits, W2, contracts, etc.• Responsible for the payroll & invoicing process for 45+ full-time consultants and 35+ 1099 vendors.• Unit HR representative for employee benefits, HR questions, and change processing.• Acted as liaison between clients and G10 corporate office regarding payroll and invoicing to quickly resolve issues.

Des Moines, Iowa, United States

• Weekly sales configuration for 30+ warehouse staff in various branches.• Managed marketing materials for prospective dealers in 6 states.• Assisted the Director of Marketing and the company President with various daily tasks and responsibilities.• Architect and designer of the company pricing sheets and flyers.

Des Moines, Iowa, United States

• Data entry of 800 + student enrollment records yearly.• Assisted with 1100 student enrollments per year.• Managed various tasks for the Director of Admissions. • Supported 11 Admissions Representatives in their daily activities.• Contributed in career and college fairs to provoke interest in the community with potential students.

Ames, Iowa, United States

• Coordinated activities for 63 residents.• Maintained state required documents for all 63 residents.• Managed 2 Activity Assistants and 4-6 volunteers.

B.S., Business Management

A.A.S., Business Administration