Melanie Coates

Melanie Coates Email and Phone Number

Managing Director, Marketing + Business Development @ Dimensions
Melanie Coates's Location
Toronto, Ontario, Canada, Canada
Melanie Coates's Contact Details

Melanie Coates work email

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About Melanie Coates

Melanie Coates leads all communications, media relations, marketing and business development for Dimensions. Combining cutting edge neuroscience and neurobiology with the long traditions of plant medicine, Dimensions focuses on restorative well-being and transformational growth in safe, luxurious environments. With over 20 years of progressive national and international strategic communications expertise, Melanie brings a genuine passion for marketing and positioning singular experiences as premier global destinations. Her extensive travel background, deep network of media, creators and valued industry relationships are at the core of her inspirations and accomplishments. Melanie was recently elected to Resorts of Ontario's Board of Directors. Melanie comes to Dimensions from regional director roles with Fairmont Hotel Group, and most recently from executive leadership positions with Drake Hotel Properties (Travel + Leisure ‘World’s Best’, 2020) and the much-heralded Fogo Island Inn, awarded Conde Nast Traveller ‘Readers' Choice’, 2018 and Travel + Leisure ‘World’s Best’, 2019. Melanie's deep, hands-on knowledge in the areas of strategic communications and marketing will lay the foundation for Dimensions’ destination portfolio as it grows from Canada to Costa Rica, the Netherlands and beyond by 2025.

Melanie Coates's Current Company Details
Dimensions

Dimensions

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Managing Director, Marketing + Business Development
Melanie Coates Work Experience Details
  • Dimensions
    Managing Director, Marketing + Business Development
    Dimensions Sep 2021 - Present
    Toronto, Ontario, Canada
    Melanie leads all marketing, communications, media relations and business development for Dimensions Retreats, spanning a diversity of landscapes and locations, and oversees the brand’s marketing worldwide. Dimensions brings forth a new paradigm for healing, combining ancient ceremonial plant medicines with modern science in safe, legal and nurturing environments. Combining neuroscientific research with plant ceremony and luxurious hospitality, Dimensions focuses on restorative well-being and transformational growth.
  • Drake Hotel Properties
    Executive Director, Revenue + Growth
    Drake Hotel Properties Sep 2019 - Jan 2021
    Toronto, Canada Area
    As Drake Hotel Properties (DHP) enters its next phase of growth, Melanie is the Executive Director, Revenue + Growth overseeing the Marketing/Communications and Design teams, and all revenue generating Corporate Sales, Business Development + Catering teams. Melanie works with these talented colleagues as their direct report to strategically develop and execute initiatives that will focus on building long-term, customer/guest/business relationships; achieving property, catering, and managing special event business objectives, and establishing new standards and objectives for DHP’s Corporate and Group Hotel sales positioning.
  • Fogo Island Inn
    Director, Marketing & Business Development
    Fogo Island Inn Mar 2013 - Jan 2021
    Fogo Island, Newfoundland
    At Fogo Island Inn, Melanie oversees a Toronto-based marketing and sales department and works with several remote stakeholders while collaborating with the Newfoundland-based leadership team. Together they envision, develop and integrate quiet luxuries that position Fogo Island as a radically transformative destination. This key startup venture for the Shorefast charity redirects 100% of the operating surpluses back into the local economy and community. Working closely with the Innkeeper to write and execute the vision, marketing strategy and business development plan, Melanie has been instrumental in transforming Fogo Island into a global destination where nature, design and food culture are a focal point. Several notable strategic brand partnerships have been secured during her tenure. Melanie collaborates with the front of house and culinary team to create innovative and experiential food and beverage programs, as well as Guest Chef engagements that are at the intersection of humanity, nature, and culture. Due to Melanie’s key contributions in marketing strategy, media relations, communications, social media, and public relations Fogo Island Inn has achieved significant growth in revenues year-over-year as well as received numerous prestigious industry honors including: -Travel + Leisure’s Best Resort Hotel, Canada (2017 & 2018)-TripAdvisor Traveler's Choice Award (2015-2018)-Travel + Leisure 100 Best Hotels in the World (2016 - 2018)-Condé Nast Traveler Gold List (2015 & 2016)-Mr. & Mrs. Smith Coolest Creative Hub (2016)-Telegraph Travel's 50 Greatest Hotels in the World (2016)-Andrew Harper Hideaway of the Year (2015)-Architectural Digest. Ten Daring New Buildings Around the World, 2014-Travel + Leisure. Global Vision Award, Culture, 2013-EnRoute Magazine. Canada's Best New Restaurants, 2013-TIAC. National Cultural Tourism Award, 2013-Mr & Mrs Smith. Best Newcomer, 2013
  • Buzz
    Brand Communications Strategist
    Buzz Jun 2012 - Dec 2020
    Toronto
    A cross functional brand communications professional with extensive experience working with high profile hospitality and entertainment companies. Successful at driving change with leadership skills ideally suited to the unique challenges of the hospitality and attractions businesses.
  • Fairmont Hotels & Resorts
    Regional Director Public Relations
    Fairmont Hotels & Resorts Feb 2001 - Jun 2012
    Central Canada, Toronto Based At Fairmont Royal York Hotel
    As an executive team member at Fairmont Hotel & Resorts, Melanie served as a communications expert where she was respected for bringing the Fairmont story alive through community-based connections and innovative food and beverage programs. She was in a progressive career with evolving responsibilities, while directing regional communications for a global luxury hotel company at Fairmonts in Calgary, Edmonton, Winnipeg and Toronto. Her dynamic leadership role encompassed: brand communications/ marketing; press relations; crisis management; product development for over 20 Food & Beverage outlets; leadership development; CSR/ Environmental affairs. Melanie was responsible for developing and executing a fully integrated PR and communication strategy that heightened market presence and increased positive awareness, she strengthened brand loyalty, grew market share and boosted revenues for the Calgary, Edmonton, Winnipeg and Toronto Luxury Fairmont hotels. Melanie recruited and nurtured a highly engaged and collaborative team and acted as a tipping point effectively predicting and capitalizing on market trends that collectively resulted in the Guest Service Engagement (GSE) metric increasing and the Guest Service Index (GSI) metric improving by more than five points in one year.
  • Bata Shoe Museum
    *Head Of Marketing & Pr
    Bata Shoe Museum Aug 1999 - Feb 2001
    Toronto
    Led marketing and public relations inititiatives, including: strategic plans; the liaison with graphic designers, printers and advertising agencies, the development, editorial and design of house programs, flyers including ads for print and radio; posters, flyers, postcards, brochures, T-shirts, signage and other collateral materials; targeting of special markets for on line and direct mail. Creation and administration of window display campaigns. Negotiated and executed all media sponsorship, high profile theme-related opening nights and gala parties.
  • Department Of Economic Development & Tourism, New Brunswick
    *Communications Consultant
    Department Of Economic Development & Tourism, New Brunswick Apr 1998 - Sep 1999
    Fredericton/ St. Andrews, New Brunswick
    Led press tours throughout the province, and integrated specific marketing communications for Windsor House Inn, Sunbury Shores Arts & Nature Centre. Each client required targeting of journalists for strategic familiarization visits. Marketing communications included on line, direct mail and liase with graphic designers, printers and the development, editing and design of brochures.
  • Canadian Pacific Hotels & Resorts
    *Regional Director Media Relations
    Canadian Pacific Hotels & Resorts Apr 1993 - Aug 1998
    Moncton, Halifax, Charlottetown, St. Andrews, Toronto
    Regional Director of Media Relations: Crisis Management Trainer for Canadian Pacific Hotels (CPH). Launched the opening of several hotels’capital expansions to press and community. Developed and procured all press communications, corporate sponsorship and promotions with local and international print, radio and television. CSR achievements included launch and administration of AIDS red ribbon campaign and hospital accommodation program at all CPH Atlantic Hotels. Launched nationally televised fund-raising campaign for women’s shelters on WTN.
  • Live Entertainment (Livent)
    *Press Relations/ Promotions
    Live Entertainment (Livent) Jan 1990 - May 1993
    Toronto
    Press Relations/ Media Promotions: Led writing and distribution of press materials; procuring and scheduling of interviews with media; coordination of photo sessions and photo opportunities; speech preparations and the organizing of press conferences. Liaised with entertainment producers, musicians and performing artists to launch Andrew Lloyd Webber’s Joseph and The Amazing Technicolor Dreamcoat, in North American and for USA Tour. Publicity for select LIVENT concerts included: Bolshoi Ballet, Salzburg Marionettes, Harry Belafonte, Natalie Cole, Dionne Warwick and Burt Bacharach. Collateral creation included playbills, newsletters and communications for single ticket or season campaigns and product campaign launches. Supported development of guest lists, sponsorship, catering, décor and music.

Melanie Coates Skills

Newsletters Publicity Marketing Public Relations Integrated Marketing Marketing Communications Media Relations Advertising Hospitality Management Sponsorship Strategic Planning Fundraising Copywriting Leadership Food And Beverage Budgets Communications Planning Entertainment Brand Management Corporate Events Training Online Marketing Public Speaking Crisis Management Content Development Journalism Content Marketing Brand Awareness Resorts Hospitality Industry Hotel Management Creative Writing Direct Marketing Market Planning Rooms Division Social Media Marketing Marketing Strategy Press Releases Strategy Social Media Tourism Digital Marketing Corporate Communications Project Management Team Leadership Forecasting And Budgeting

Frequently Asked Questions about Melanie Coates

What company does Melanie Coates work for?

Melanie Coates works for Dimensions

What is Melanie Coates's role at the current company?

Melanie Coates's current role is Managing Director, Marketing + Business Development.

What is Melanie Coates's email address?

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What is Melanie Coates's direct phone number?

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What skills is Melanie Coates known for?

Melanie Coates has skills like Newsletters, Publicity, Marketing, Public Relations, Integrated Marketing, Marketing Communications, Media Relations, Advertising, Hospitality Management, Sponsorship, Strategic Planning, Fundraising.

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