Melanie Ann Email & Phone Number

Providence, Ri, Us

Rhode Island, United States

Providence, Rhode Island Area

Oversee design implementation, business analysis, and related requirements and quality assurance objectives for Volute's community platform. Responsible for documenting functional objectives and working with internal and external teams and stakeholders to see those objectives complete their lifecycle for release into the market. Work closely with clients, developers, designers and testers to determine growth requirements. Monitor project progress by tracking activity, issue management, creating… Show more Oversee design implementation, business analysis, and related requirements and quality assurance objectives for Volute's community platform. Responsible for documenting functional objectives and working with internal and external teams and stakeholders to see those objectives complete their lifecycle for release into the market. Work closely with clients, developers, designers and testers to determine growth requirements. Monitor project progress by tracking activity, issue management, creating progress reports and facilitating team reviews, and recommend actions. Show less

Lincoln, Rhode Island

Worked with corporate clients across a number of custom software projects in Healthcare, Finance, Insurance, Retail, Banking, Academia, Wellness and Manufacturing. Responsible for requirements gathering and documentation, as well as facilitation of JAD meetings and client focus groups. Supported the test team by writing test cases, automation scripts and reporting on the execution of test cases. Designed use case diagrams with teams across business functions to remove silos and ensure all… Show more Worked with corporate clients across a number of custom software projects in Healthcare, Finance, Insurance, Retail, Banking, Academia, Wellness and Manufacturing. Responsible for requirements gathering and documentation, as well as facilitation of JAD meetings and client focus groups. Supported the test team by writing test cases, automation scripts and reporting on the execution of test cases. Designed use case diagrams with teams across business functions to remove silos and ensure all responsible parties contributed to the defined outcomes.Leveraged my graphic design background to provide visuals to the project teams to help improve the understanding of written requirements. These visuals included graphic concepts, wireframes and storyboards. Show less

Implemented a holistic and cohesive vision for each project according to the success metrics, brand identity, requirements, and audience. Supervised the creative process across business units ensuring continuity across features and use cases. Facilitated end-user focus groups for critical feedback that fed into the iterative project cycle for continuous improvement. Wrote storyboards, style guides, and POC graphics with end-users and project teams.Utilized a number of graphic design… Show more Implemented a holistic and cohesive vision for each project according to the success metrics, brand identity, requirements, and audience. Supervised the creative process across business units ensuring continuity across features and use cases. Facilitated end-user focus groups for critical feedback that fed into the iterative project cycle for continuous improvement. Wrote storyboards, style guides, and POC graphics with end-users and project teams.Utilized a number of graphic design software and tools, and assisted with testing across mediums including print, browsers, mobile applications and devices. Worked with creative teams for content strategy, brand strategy, sales, and marketing. Show less

Promoted the company and its products and services through a variety of sales and marketing efforts including the company's online presence, print, mobile projects, and internal software design for sales reps and brand managers. Oversaw promotional campaigns and assisted in the design and execution of major company shows.Gathered analytics and generated reports for digital campaigns and reported directly to the executive team including the CEO. Led marketing efforts for relief… Show more Promoted the company and its products and services through a variety of sales and marketing efforts including the company's online presence, print, mobile projects, and internal software design for sales reps and brand managers. Oversaw promotional campaigns and assisted in the design and execution of major company shows.Gathered analytics and generated reports for digital campaigns and reported directly to the executive team including the CEO. Led marketing efforts for relief contributions, sales promotions, and oversight of brand consistency across all print and web mediums. Spearheaded the successful rollout of new product lines to global clients. Led design initiatives including company catalogs, digital, web graphics, logo design, print graphics, and advertising media. Attended annual company trade shows in Las Vegas and New York to assist with sales, marketing, and client interactions. Show less

Led client communications with all major B2B accounts including Princess Cruise Lines, Macy's, Ross-Simons, and Hannoush Jewelers. Researched client demographic sales data for buyers, identified purchasing trends, and suggested merchandise solutions. Worked with sales representatives, manufacturing managers, and delivery service companies to ensure timely and proper order fulfillment. Served as the point of contact to address client inquiries and resolve client issues.