Melanie Cruz, Pmp, M.Ed Email and Phone Number
Melanie Cruz, Pmp, M.Ed work email
- Valid
- Valid
- Valid
- Valid
Melanie Cruz, Pmp, M.Ed personal email
At Next Chapter Financial & Business Solutions, our team's commitment to excellence in financial planning, people development, and process/systems design is demonstrated through successful projects across diverse industries. My role as a Business Coach, enriched by a PMP certification, centers on driving effective change management, system design, and training solutions that resonate with stakeholders and enhance organizational capabilities. Previously, as Change Management Manager at Advance Auto Parts, I spearheaded the development of innovative training environments and managed a robust training project portfolio. My proficiency in vendor relations and problem-solving was crucial in orchestrating in-person and virtual training sessions, ensuring a transformative impact on team members and continuous support through an online resource library.
Red Hat
View- Website:
- redhat.com
- Employees:
- 19595
-
Senior Learning Experience ManagerRed HatChapel Hill, Nc, Us
-
Consultant I IntegratorUnbound Consulting Aug 2023 - Present -
Co-OwnerNext Chapter Financial Solutions & Services Apr 2023 - PresentRaleigh-Durham, North Carolina, Us -
Change Management Manager- TrainingAdvance Auto Parts Jul 2022 - Apr 2023Raleigh, Nc, UsAs a Change Management Manager, I interfaced with key stakeholders (decision makers, system owners, end users) to oversee training strategy, planning, development, and delivery for a large, complex transformational project impacting all team members. I led a small team of instructional designers and contractors to train team members across the company through in-person and virtual training sessions, as well as develop an online library for continual development and support. * Managed training project portfolio, including objectives, scope, strategy, technical details, milestones, risk analysis, and evolving timeline* Oversaw development of two new training environments that were not previously offered through the supply chain platform* Conducted train the trainer sessions for presenters in the US and India -
Program Manager, Global Partner TrainingRed Hat Aug 2021 - Jul 2022Raleigh, Nc, Us
-
Senior Project ManagerAdvance Auto Parts Feb 2021 - Aug 2021Raleigh, Nc, Us
-
Project ManagerAdvance Auto Parts Apr 2020 - Feb 2021Raleigh, Nc, Us
-
Project Manager - Transfer Student CoordinatorNorth Carolina State University Dec 2016 - Apr 2020Raleigh, North Carolina, UsIn this role, I worked collaboratively with 9 academic units to examine academic advising directives, conducted root cause analysis, completed corrective action, and developed new initiatives. * Delivered project plan and drove project milestones.* Managed day-to-day direction of project resources through team meetings and other communication channels (email, chat, etc.).* Collaborated with client by managing current state assessment, gap analysis, and remediation phase of the project.* Oversaw portfolio workflow productivity, root cause analysis of operational and program initiatives, corrective action, resource assessment, and global partnerships.* Co-led the 15-member Transfer Student Success Coordinating Team to pinpoint resource needs and escalate critical issues.* Co-led the 17-member University Academic Advising Council. -
Program Manager- Stars Student Success Center DirectorWilson Community College Feb 2015 - Dec 2016Wilson, Nc, UsAs Director and Project Manager, I interfaced with key stakeholders (decision makers, system owners, end users) to define business, financial, and operational requirements and system goals. I translated requirements into actionable insights and tracked performance. I executed major initiatives across project phases, including coordination, software configuration, UAT, and system launches. I also collaborated with software end users across the software development lifecycle (SDLC). I supervised the cross-functional team in the full life cycle project administration of IT implementation and application upgrades. Lastly, I taught internal instructor onboarding courses on content creation and virtual learning. * Boosted first-year student retention from 65% to 72% through mandatory orientation, data analytics tracking for program impact, and performance action plans. * Launched a new advising center to streamline consistent onboarding for new student engagement and success.* Coordinated end user technical training for the advising platform to users. Tracked KPIs to validate effectiveness of training and boost campus buy-in. * Directed design sessions for new system prototyping to optimize processes, operations, and information workflow. Bolstered operational effectiveness and efficiency. -
Project Lead - Student Development/ Recruitment CounselorWilson Community College Aug 2014 - Feb 2015Wilson, Nc, UsI was a proactive contributor of student development, recruitment, and relationship management mandates. I engaged with local school administrators, community leaders, key stakeholders, and potential students to drive application submission and enrollment. * Propelled participation in the College Transfer Tour by 200% via superior relationship management. * Pioneered a new tour and chat program that facilitated student needs highlighted in student/leadership evaluations.
-
Assistant Director Of Orientation And TransitionUniversity At Buffalo Jul 2009 - Aug 2014Buffalo, Ny, UsIn this position, I partnered with cross-functional teams to supervise and evaluate freshman and transfer orientation programs. I identified areas of improvement, closed gaps, and advanced new student acclimation. I also extracted and mitigated risks, creatively problem-solved issues, and offered key recommendations utilizing analysis and project management expertise. * Assisted in coordinating UBE101 for 1,200 first year students, 90 instructors, and 60 peer mentors. * Facilitated curriculum examination, streamlined project communications, and delivered exemplary ongoing instructor support. * Provided oversight of project budgets and expenses. Allocated resources monthly to align projects to benchmarks within budgets.* Designed and integrated a program management control plan to ensure project milestones and quality, on-time team deliverables.
Melanie Cruz, Pmp, M.Ed Skills
Melanie Cruz, Pmp, M.Ed Education Details
-
University At BuffaloConcentration In Student Affairs Administration -
University At BuffaloCommunication And Psychology
-
University At BuffaloAdvertising And Public Relations
Frequently Asked Questions about Melanie Cruz, Pmp, M.Ed
What company does Melanie Cruz, Pmp, M.Ed work for?
Melanie Cruz, Pmp, M.Ed works for Red Hat
What is Melanie Cruz, Pmp, M.Ed's role at the current company?
Melanie Cruz, Pmp, M.Ed's current role is Senior Learning Experience Manager.
What is Melanie Cruz, Pmp, M.Ed's email address?
Melanie Cruz, Pmp, M.Ed's email address is me****@****uto.com
What schools did Melanie Cruz, Pmp, M.Ed attend?
Melanie Cruz, Pmp, M.Ed attended University At Buffalo, University At Buffalo, University At Buffalo.
What skills is Melanie Cruz, Pmp, M.Ed known for?
Melanie Cruz, Pmp, M.Ed has skills like Student Development, Student Engagement, Program Development, Leadership Development, First Year Experience, Orientation Programs, Student Affairs, Student Counseling, Admissions Counseling, College Recruiting, Academic Advising, Admissions.
Who are Melanie Cruz, Pmp, M.Ed's colleagues?
Melanie Cruz, Pmp, M.Ed's colleagues are Razieh Rahmani, Xiumei Meng, Wilson Altidor, Rajesh Tailor, Cindy Dong, Jan Brudný, 唐琼瑶.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial