With over 20 years of experience in the insurance industry, Melanie is a skilled and knowledgeable Insurance Examiner at the Division of Insurance (DOI) in Massachusetts. She is responsible for administering the laws of the Commonwealth that protect the insurance consumers and ensure the stability and integrity of the insurance market.In her role, Melanie monitors financial solvency, licenses insurance companies and producers, reviews and approves rates and forms, and coordinates the takeover and liquidation of insolvent insurance companies and the rehabilitation of financially troubled companies. She also investigates and enforces state laws and regulations pertaining to insurance and responds to consumer inquiries and complaints. She applies her competencies in underwriting, account and client service, policy processing, and risk management to deliver compliance, quality, and accuracy of insurance products and services. She is passionate about serving the public interest and advancing the standards and best practices of the insurance industry.