• Developed and maintained GoSystem and OneSource software.• Implemented and developed e-file for New Hampshire Corporation and S-Corp forms.• Corresponded to GoSystem and OneSource client inquiries and requests.• Communicated with state tax departments to ensure software accuracy.• Assisted support department with direct customer support during April and September filing deadlines.

• Prepared 1120, 1040, 1065 tax returns in accordance with budgeted hours.• Prepared state income tax returns and sales tax returns.• Composed articles for the firm’s tax update newsletter.• Researched and answered client’s complex federal, state, local and sales tax questions.

• Booked local and international travel for C-Suite executives.• Managed executive’s expense reports and reconciled to credit card statements.• Managed all office accounts.• Managed executive’s calendars and schedule meetings with clients worldwide.

• Responsible for tax research: federal, state, county, city and sales and use. • Prepared federal return, 55 state returns, 10 major city/county returns and corresponding workpapers.• Calculated depreciation manually for over 300,000 assets for federal and state returns.• Prepared and analyzed data for monthly sales tax and quarterly use tax returns. • Communicated with almost all 50 states and many of their counties and cities for various tax matters. • Prepared monthly and quarterly Canadian sales and use tax returns.• Responsible for reconciling all G/L accounts used for the returns I prepare.• Composed formal letters to communicate with all 50 states and other jurisdictions.• Analyzed and queried data from JD Edwards to use in federal, state and sales and use tax returns.

• Prepared multiple state tax returns, one consolidated federal tax return, and supporting workpapers.• Prepared monthly oil well service tax return and acted as main tax department contact.• Prepared Form 990-PF for scholarship foundation.• Prepared K-1s for multiple partnerships. • Researched compliance for various corporate state and federal tax returns.• Calculated tax depreciation for use in tax returns and the quarterly and annual financial statements. • Analyzed and queried data to prepare and apply for Texas dyed diesel reports and licenses.

• Collected and posted patient fees, closed register, and submitted forms and payments to billing department. • Communicated with doctors, hospitals, and pharmacies regarding patients.• Maintained patient records and confidentiality. • Responsible for verifying insurance and communicating with insurance companies.• Implemented electronic medical record system.

• Provided customer service to companies ranging from sole proprietorships to large wealth management firms and law firms.• Provided hardware and software support, customer phone support, and troubleshooting for clients.• Utilized remote access software to correct various desktop issues.• Repaired laptop screens, keyboards, and hard drives.• Built servers and workstations and installed operating systems (Linux and Windows). • Performed system cleanups and repairs for malware and viruses.• Installed peripherals, wireless routers, as well as configured wireless networks.

• Coordinated office schedules for 25 people, and computer lab reservations for 100 professors. • Provided hardware and software support for students, faculty, and staff. • Built and upgraded desktops, and performed regular maintenance on campus computers.• Provided remote IT support over the phone for students, faculty and staff.