Melanie Fernandes Email & Phone Number

Goa, India

Goa

Goa, India

▪️Core team role with direct reporting to Regional Manager ▪️Responsible for everything from prospecting and marketing to the creation and negotiation of hotel contracting deals▪️Responsible for ensuring seamless operations in order to maintain high level of customer satisfaction▪️Attract, retain & manage growth of city & area within the region▪️Coordinate with operations team closely to solve any type of escalations. ▪️Identify key expansion areas (cities/ locations/ hotel properties), source & build relationships with franchisee partners▪️Mentor customer delight team to maintain standards regularly at partner properties and drive better guest experience based on feedback▪️Understanding the business flow of market and cross sells hits.▪️Taking report of daily sales from operations team and helping them grow. ▪️Interact regularly with the clients to ensure commited and partnership based relationship.

Goa, India

▪️Staymaster private limited, Airbnb's official business partner.▪️Identify potential leads in market, through online and offline sources to build a book of key accounts and ensure a healthy pipeline is maintained▪️Connect with relevant stakeholders to pitch and educate them about the platform.▪️Manage a portfolio of accounts and exceed goals for account retention, development, and maintenance.▪️Analyze and benchmark existing supply to identify growth opportunities and build hostnetwork in order to provide the best possible experiences to guests▪️Grow the quantity and quality of hosts and listings in the assigned region.▪️Collaborate with Category teams on building and improving the cost of acquisition and cost or supply on a ongoing basis ▪️Proactively understanding and building seasonality in supply to activate relevant channels on timely basis to ensure continuous flow of supply▪️Vendor Management - manage vendor relationships to increase supply on the company Platform

Goa, India

Goa, India

▪️Build good working relationship among brokers and clients.▪️Outbound calling on data collected through lead generation activities and secondary data sources.▪️preparing key operational and strategic issue to management.▪️Monitoring self performance at all times while also contributing the team performance, keeping track of factors like conversion factors,Average revenue generated,Average revenue per sale.▪️Understand the core value of the company and it's goals ▪️Identifying business opportunities by identifying prospects.▪️Develop and maintain working relationships to obtain market insight internally with the concerned business and enforcing organisation standards.▪️Strong client focus indulging pre- post sales services for a long term wealth rentention