Melanie Gardner Email & Phone Number

Zurich, Switzerland

• Establishment & development of a new HR Service Centre for Swiss Life Asset Managers Switzerland, Luxembourg & Norway• Creation of standard operating procedure (SOP) handbook for CH, LUX & UK• Collaboration & introduction of a digital personnel file & document management with Aconso & the implementation of a digital signature in all processes with Docusign• Assisting with the handover & establishment of payroll & ensuring smooth data transfer• Contact person for line managers & employees for administrative for system-related questions & contact person for external bodies (authorities, offices, etc.)• Presenting the monthly Onboarding Sessions for New Hires & conducting interviews during the probationary period• Correct recording of all relevant mutations & ensuring data quality in the HR systems (Workday / Aconso)• Continuously improving HRIS (Workday), by developing new enhancements to optimise user experience & to comply with local labour laws• Ensuring quality reporting (monthly/quarterly) to guarantee data standards and quality are met• Close cooperation with the HR specialists (Recruiting, HR Partner, Global Mobility, Payroll & HR Competence Center) within Swiss Life Asset Managers• Close coordination & ensuring the transfer of know-how with the HR Operations teams from various Swiss Life Asset Manager countries / locations• Managing & optimising the HR content on the intranet pages for the Asset Manager countries CH, NOR, LUX & UK in close coordination with the local HR representatives

Baar, Zug, Switzerland

• Advising & supporting employees in all personnel administrative tasks• Responsible for all HR administration; internal & external customers, job advertisements, contact with applicants, contract executions, entries, exits, personnel files, personnel master data (SAP), work permits, etc.• Ongoing review of administrative tasks with regard to necessity & possible rationalisation & implementation of appropriate measures• Collaboration in personnel recruitment & applicant administration• Maintenance of SAP SuccessFactors & SAP database

Zug, Switzerland

• Full responsibility for data administration (e.g. data entry, changes and updates) of approximately 4'500 employees within 14 Legal Entities across Switzerland• Providing specialised & professional advisory support on HR administrative topics• Responding to employee inquiries regarding HR issues & ensure uniform & equitable applicationof policies & procedures (Salesforce)• Explaining HR policies, procedures & standards to new & existing employees• Close collaboration with Regional HR Hub in Prague (Regional HR and Contact Center)• Partnering with different HR stakeholders (Business Partners/Leaders, Payroll, Time & Attendance,ER/LR, Talent Acquisition)• Reviewing & approving employee benefits (e.g. transportation & child care allowance)• Leave & Absence Management (e.g. Garden & Unpaid Leave)• Issuing of Pre-Maternity Agreements, calculation of leave in collaboration with line managers &other departments & creating the final confirmation• Ensuring compliance with all federal, state laws & company guidelines regarding matters ofemployment law & regulations• Reviewing & finalising of HR documents (Employment contracts, Addendums, Terminationagreements, Transfer letters, non-compete agreements)• Preparing & updating employment records related to transferring, promotions & termination(Workday)• Maintaining & updating e-filing system (Veeva Vault) as well as the physical employee files• Performing project related activities & other duties as assigned

Gstaad, Switzerland

• Responsible for data administration of approximately 200 employees during the summer season and 300 employees during the winter season• Full employee cycle (Screening, recruiting, hiring up to exit interviews of seasonal & yearly employees)• Applying for work permits, social security & health insurance for each new hire• Creating contracts and relevant documents for seasonal and yearly employee hires• Writing exit employee reference letters after completion of each season• Responsible for applying for Family allocations / Pension funds (Familienzulagen / BVG mit Hotela)• Submitting & calculating of the monthly employee taxes (Quellensteuer Abrechnung)• Calculating & preparing payslips / salaries for employee, approving & signing off invoices that are related to the Human Resources department• Entering basic budget information in preparation for the upcoming season• Conducting “Exit Interviews” to discuss & receive valuable input from each departing employee

Gstaad, Switzerland

St. Moritz, Switzerland

St. Moritz, Switzerland

London, United Kingdom

Aruba

Housekeeping Manager: October 2013 – February 2014Guest Services Manager: February 2014 – February 2015Overnight Manager (Internal Taskforce): May 2014 – August 2014

St. Thomas Virgin Islands (U.S.)

St. Thomas, Virgin Island (U.S.)

Santa Cruz De Tenerife, Spain

Personalassistentin, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration Degree, Sales And Marketing

Sha Associates Diploma

Education record

Activities and Societies: School Swim Team Captain: 2006-2008 First Seed School Tennis Captain: 2006-2008 House Mediator: 2007-2008 Head.