Melanie Gayhead
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Melanie Gayhead Email & Phone Number

Tier II Internet Support at Cox Communications at Cox Communications
Location: Hampton, Virginia, United States 10 work roles 5 schools
1 work email found @cox.com 1 phone found area 804 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email m****@cox.com
Direct phone (804) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Cox Communications
Role
Tier II Internet Support at Cox Communications
Location
Hampton, Virginia, United States
Company size
14312 employees

Who is Melanie Gayhead? Overview

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Quick answer

Melanie Gayhead is listed as Tier II Internet Support at Cox Communications at Cox Communications, a company with 14312 employees, based in Hampton, Virginia, United States. AeroLeads shows a work email signal at cox.com, phone signal with area code 804, and a matched LinkedIn profile for Melanie Gayhead.

Melanie Gayhead previously worked as Tier II Internet Support at Cox Communications and Technical Support Representative at Cox Communications. Melanie Gayhead holds Bachelor Of Science - Bs, Computer And Information Science, 3.75 from Ecpi University.

Company email context

Email format at Cox Communications

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{first}.{last}@cox.com
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AeroLeads found 1 current-domain work email signal for Melanie Gayhead. Compare company email patterns before reaching out.

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Profile bio

About Melanie Gayhead

My career goal is to obtain a position with a company whose vision is aligned with mine and where my knowledge, skills, and experience will be utilized for the betterment of the company while offering the opportunity for career growth in the field of computer and information science.I have 20 years of experience utilizing Microsoft Office applications. 10 years of experience installing operating systems. I have completed training on Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook). Experience and training on Windows ( XP, 7, Server 2003). I have installed and utilized Windows 2000, Linux, Fedora, and Ubuntu distributions. Experience installing Java, Adobe (Reader, Flash, Shockwave, Air), and Microsoft Silverlight.Hands-on experience and training installing, configuring, and troubleshooting Cisco 1900/2950 Switches, Cisco 2600 Routers, Printers, Scanners, and Peripheral Devices during class, internship, and work study positions. Assembling, testing, and installing network cables.Tools utilized: RJ-45 (cables, stripping tools, crimping tools, and plugs), cable tester, toner probe, punch down tool, push and pull rod, cable ties, and basic tools. Currently studying for CCNA certification.Proficient in scanning and debugging systems via effective firewall management and installation of modern anti-virus software including Norton, McAfee, Microsoft Security Essentials, Malwarebytes, and IOBit Advanced System Care.Adept at maintaining laptops and desktop PCs, making sure they are clean and up-to-date. Proficient in the installation of Windows, Linux, Fedora, and Ubuntu operating systems. Troubleshooting and resolving issues. Installing OS, programs, drivers, and hardware. Familiar with back up techniques and strategies. Understanding of the sensitive nature of this job and confidentiality policies associated with the IT profession.

Listed skills include Information Assurance, Access, Computer Hardware, Network Security, and 37 others.

Current workplace

Melanie Gayhead's current company

Company context helps verify the profile and gives searchers a useful next step.

Cox Communications
Cox Communications
Tier II Internet Support at Cox Communications
atlanta, georgia, united states
Website
cox.com
Employees
14312
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10 roles

Melanie Gayhead work experience

A career timeline built from the work history available for this profile.

Technical Support Representative

Current
Cox Communications

Chesapeake, VA

Educating customers about the installation and use of Cox products and services. Receiving inbound calls from customers and resolve technical issues with cable, internet, and telephone services.

Mar 2014 - Present

Home Health Aide

Volunteer Caretaker

Hampton, VA

Maintained records of patient care. Monitored vitals and cognition. Provided help ambulating. Transportation to appointments. Administered medication (shots, pills, creams, and patches). Planned, purchased, prepared, and served healthy meals. Maintained cleanliness of the home and hygiene of the patient. Utilized: Manual wheelchair, walker, bed pan.

Jun 2012 - Apr 2013

It Support Assistant (Work Study)

Ecpi University

Newport News, VA

Kept detailed records, resolved problems for students, faculty, and staff. Installed OS, programs, drivers, and hardware. Assembled, tested, and installed network cables. Set up computer workstations. Collaborated with staff and fellow students. Utilized: RJ-45 (cables, stripping tools, crimping tools, and plugs), cable tester, toner probe, punch down.

Feb 2012 - Apr 2012

Financial Aid Office Assistant (Work Study)

Ecpi University

ECPI University

Completed all assigned office tasks to include filing, copying, scanning, routing, and record maintenance. Answered the telephone, direct calls, and took messages. Mailed correspondence. Collaborated with staff on department projects. Created a design for Career Services on the computer for use on the job board. Created an html/document form for Student.

Jun 2011 - Oct 2011

Teacher/Teacher'S Assistant

Hampton University

Hampton, VA

Educated children aged 2 1/2 to 7 years of age in the subjects of Language, Literacy, Mathematics, Science, Social Studies, History, and Computer Basics depending on age and level of understanding. Supervised work study students. Worked as a team with fellow educators. Communicated effectively with parents and staff. Maintained a healthy and safe classroom.

Jul 2004 - Nov 2010

It Technical Assistant-Internship

Ecpi College Of Technology

Troubleshot issues and resolved problems for students. Installed operating systems, programs, drivers, and hardware. Re-imaged computers using Ghost. Assembled and tested cable. Utilized cable tester and toner probe. Set up computer workstations for students and staff. Collaborated with staff and fellow students.

Jul 2010 - Oct 2010

Teacher'S Assistant-Work Study

Thomas Nelson Community College

Interacted and nurtured children aged 6 weeks to 3 years of age. Provided assistance to enrich the lives of children according to their group and individual levels of development considering skill areas and social-emotional and physical growth. Assisted in the selection of age appropriate learning activities, child guidance strategies, child injury.

Oct 2003 - May 2004

Inbound Sales Representative

West Telemarketing

Hampton, VA

Received inbound calls for a variety of products and services for a Fortune 500 company. Handled incoming sales transactions. Had a positive attitude towards problem solving while providing exceptional customer service. Entered customer information into the computer.

Oct 2002 - May 2003

Sales Associate

Radioshack

San Francisco Bay Area

Sold electronic equipment and cell phones. Set up cellular service for customers. Assembled coaxial cable wire for use on televisions, VCRs and other devices. Sent equipment out for repairs. Maintained the appearance of the store. Entered product stock information into the computer. Assisted in the inventory checks of store items. Responsible for opening.

Jun 1999 - Jan 2000
Team & coworkers

Colleagues at Cox Communications

Other employees you can reach at cox.com. View company contacts for 14312 employees →

MC Miguel Cuevas Miguel Cuevas Colleague at Cox Communications California, United States, United States View → MA Montse Arragon Montse Arragon Colleague at Cox Communications Newton, Kansas, United States, United States View → RC Robert Chavez Robert Chavez Colleague at Cox Communications Avondale, Arizona, United States, United States View → BB Brenda Bennett Brenda Bennett Colleague at Cox Communications Phoenix, Arizona, United States, United States View → KM Kristen Martinez Kristen Martinez Colleague at Cox Communications Oceanside, California, United States, United States View → NV Nicholas Velasquez Nicholas Velasquez Colleague at Cox Communications Phoenix, Arizona, United States, United States View → TD Thierry Dogbo Thierry Dogbo Colleague at Cox Communications San Diego Metropolitan Area, United States, United States View → MB Michael Bingham Michael Bingham Colleague at Cox Communications Greater Phoenix Area, United States View → TJ Taylor Jackson Taylor Jackson Colleague at Cox Communications Los Angeles Metropolitan Area, United States View → SP Shane Preston (Cci-Southeast) Shane Preston (Cci-Southeast) Colleague at Cox Communications New Orleans, Louisiana, United States, United States View →
5 education records

Melanie Gayhead education

Bachelor Of Science - Bs, Computer And Information Science, 3.75

Ecpi University

The Bachelor of Science degree in Computer and Information Science produces broadly educated individuals with the knowledge and skills.

Associate Of Science - As, Computer And Information Science, 3.80

Ecpi College Of Technology

Activities and Societies: Completed 135-hour externship.Students in the Associate of Science in Computer and Information Science program.

Certificate, Child Care/Para-Education; Basic Computer Skills; Entrepreneurship

Hampton University

Activities and Societies: Career Advancement & Resiliency Empowerment Program (HU-CARE)

Certificate, Computer Basics And Internet

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FAQ

Frequently asked questions about Melanie Gayhead

Quick answers generated from the profile data available on this page.

What company does Melanie Gayhead work for?

Melanie Gayhead works for Cox Communications.

What is Melanie Gayhead's role at Cox Communications?

Melanie Gayhead is listed as Tier II Internet Support at Cox Communications at Cox Communications.

What is Melanie Gayhead's email address?

AeroLeads has found 1 work email signal at @cox.com for Melanie Gayhead at Cox Communications.

What is Melanie Gayhead's phone number?

AeroLeads has found 1 phone signal(s) with area code 804 for Melanie Gayhead at Cox Communications.

Where is Melanie Gayhead based?

Melanie Gayhead is based in Hampton, Virginia, United States while working with Cox Communications.

What companies has Melanie Gayhead worked for?

Melanie Gayhead has worked for Cox Communications, Volunteer Caretaker, Ecpi University, Hampton University, and Ecpi College Of Technology.

Who are Melanie Gayhead's colleagues at Cox Communications?

Melanie Gayhead's colleagues at Cox Communications include Miguel Cuevas, Montse Arragon, Robert Chavez, Brenda Bennett, and Kristen Martinez.

How can I contact Melanie Gayhead?

You can use AeroLeads to view verified contact signals for Melanie Gayhead at Cox Communications, including work email, phone, and LinkedIn data when available.

What schools did Melanie Gayhead attend?

Melanie Gayhead holds Bachelor Of Science - Bs, Computer And Information Science, 3.75 from Ecpi University.

What skills is Melanie Gayhead known for?

Melanie Gayhead is listed with skills including Information Assurance, Access, Computer Hardware, Network Security, Active Directory, Windows 7, Troubleshooting, and Networking.

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