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Mélanie Gelin Email & Phone Number
Senior Customer Engagement Manager
at
Trustpilot
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Engagement Manager
Location
Copenhagen, Capital Region of Denmark, Denmark
Company size
Who is Mélanie Gelin? Overview
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Quick answer
Mélanie Gelin is listed as Senior Customer Engagement Manager at Trustpilot, a with 1302 employees, based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Mélanie Gelin.
Mélanie Gelin previously worked as Customer Engagement Manager at Trustpilot and Digital manager at Sodezign. Mélanie Gelin holds Master'S Degree, Marketing And Communication Design from Cepe / Iae De L'Université De Poitiers.
Company email context
Email format at Trustpilot
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Trustpilot
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Profile bio
About Mélanie Gelin
Hej, I finally moved to Copenhagen in September 2018.I'm currently working for Trustpilot as a Customer engagement manager for the french market. My previous experiences on e-commerce websites allowed me to understand website issues and to guarantee brands image. Feel free to contact me.Mélanie
Listed skills include Marketing, Microsoft Office, Adobe Photoshop, E Commerce, and 16 others.
Current workplace
Mélanie Gelin's current company
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Trustpilot
7 roles
Mélanie Gelin work experience
A career timeline built from the work history available for this profile.
Customer Engagement Manager
Digital Manager
- e-Commerce management on magento- Updating website features and editorial content (750 references online in 8 months)- Analysing web traffic in google analytics- Managing press releases- Welcoming and advising customers in showroom- Answering customers’s calls (time delivery or delay and products information)
Apr 2017 - Aug 2018
E-Commerce Manager - Home Furniture
- Sent creative briefs and validated visual contents (mobile & web) for home furniture- Validated editorial content and sales global aspect’s- Controlled e-merchandising and visuals quality’s- Checked logistics conditions for voluminous products- Trained and managed a 4 people team- Managed the team planning's- Set objectives and control results for each member- Teamwork with all services (creative agency, sales, logistics, developers...)
Sep 2015 - Apr 2017
E-Commerce Assistant - Home Furniture
- Competitive benchmarking and market trends- Coordinated photoshoots- Updated features and editorial content for home furniture sales’s- Checked sales global aspects's (prices, visuals and content)- Sales analysis- Realisated 107 private sales in 2014
Jun 2013 - Aug 2015
Marketing And Communication Assistant
- Project management: the twenty's of the store from the 9th to the 24th of june 2012 (created a newsletter, found suppliers for sales events and gifts)- Project management: leaflet of 16 pages for department "Eure-et-Loir" (43 000 copies sent)- Competitor's study of home furnishing in parisian region "Ile-de-France"- Updated the local website
Apr 2012 - Sep 2012
Marketing Assistant
- Competitor's study on interactive kiosks - Established a marketing strategy for purchase kiosk - Operational marketing
Apr 2011 - Jun 2011
Team & coworkers
Colleagues at Trustpilot
Other employees you can reach at trustpilot.com. View company contacts for 1302 employees →
BB
Baptiste Belleville
Colleague at TrustpilotCopenhagen, Capital Region Of Denmark, Denmark
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CB
Cila Brosius
Colleague at TrustpilotCopenhagen Metropolitan Area, Denmark
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TP
Tathiana Pierre
Colleague at TrustpilotNew York City Metropolitan Area, United States
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MC
Mike Cooper
Colleague at TrustpilotEdinburgh, Scotland, United Kingdom
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SK
Sefa Kocyigit
Colleague at TrustpilotRegion Zealand, Denmark
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AO
Anthony Oviero
Colleague at TrustpilotEdinburgh, Scotland, United Kingdom
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JA
Jessica Asai-Lawrence
Colleague at TrustpilotUnited Kingdom
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BF
Boulbadaoui Fouzia
Colleague at TrustpilotAlgiers, Algeria
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JM
Joakim Malmsjö
Colleague at TrustpilotGreater Malmö Metropolitan Area, Sweden
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MT
Molly Tugwell
Colleague at TrustpilotUnited Kingdom
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Baptiste Belleville
Colleague at TrustpilotCopenhagen, Capital Region Of Denmark, Denmark
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CB
Cila Brosius
Colleague at TrustpilotCopenhagen Metropolitan Area, Denmark
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TP
Tathiana Pierre
Colleague at TrustpilotNew York City Metropolitan Area, United States
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MC
Mike Cooper
Colleague at TrustpilotEdinburgh, Scotland, United Kingdom
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SK
Sefa Kocyigit
Colleague at TrustpilotRegion Zealand, Denmark
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AO
Anthony Oviero
Colleague at TrustpilotEdinburgh, Scotland, United Kingdom
View →
JA
Jessica Asai-Lawrence
Colleague at TrustpilotUnited Kingdom
View →
BF
Boulbadaoui Fouzia
Colleague at TrustpilotAlgiers, Algeria
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JM
Joakim Malmsjö
Colleague at TrustpilotGreater Malmö Metropolitan Area, Sweden
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MT
Molly Tugwell
Colleague at TrustpilotUnited Kingdom
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4 education records
Mélanie Gelin education
Master'S Degree, Marketing And Communication Design
Master 1, Marketing
Iae De Grenoble
Bachelor'S Degree, Marketing/Management
Dut Techniques De Commercialisation, Commerce-Marketing
FAQ
Frequently asked questions about Mélanie Gelin
Quick answers generated from the profile data available on this page.
What company does Mélanie Gelin work for?
Mélanie Gelin works for Trustpilot.
What is Mélanie Gelin's role at Trustpilot?
Mélanie Gelin is listed as Senior Customer Engagement Manager at Trustpilot.
Where is Mélanie Gelin based?
Mélanie Gelin is based in Copenhagen, Capital Region of Denmark, Denmark while working with Trustpilot.
What companies has Mélanie Gelin worked for?
Mélanie Gelin has worked for Trustpilot, Sodezign, Showroomprive.Com, Ikea Group, and Ipm France.
Who are Mélanie Gelin's colleagues at Trustpilot?
Mélanie Gelin's colleagues at Trustpilot include Baptiste Belleville, Cila Brosius, Tathiana Pierre, Mike Cooper, and Sefa Kocyigit.
How can I contact Mélanie Gelin?
You can use AeroLeads to view verified contact signals for Mélanie Gelin at Trustpilot, including work email, phone, and LinkedIn data when available.
What schools did Mélanie Gelin attend?
Mélanie Gelin holds Master'S Degree, Marketing And Communication Design from Cepe / Iae De L'Université De Poitiers.
What skills is Mélanie Gelin known for?
Mélanie Gelin is listed with skills including Marketing, Microsoft Office, Adobe Photoshop, E Commerce, Management, Gestion De Projet, Project Management, and Marketing Digital.
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