Melanie Goetz Email & Phone Number

Colorado And Kansas

We go to school for 12 to 16 years, but we never learn about money. We teach free classes, nationwide, called Money 101 - How Money Works - how to save, grow and protect your money; Wine, Women & Wealth - women only, wine tasting, money education, how women think about money, networking, and girl time; and Money, Mommy, & Me - How to teach your kids about money. No matter how old they are!!

Colorado And Kansas

I love refereeing volleyball!! 5 year olds up to 70 year olds, the game is AMAZING and REWARDING!!

Greater Denver Area

I am so excited to be partnered with a company that values quality of life! USANA manufactures top quality supplements, foods and a beautiful science line that... are now essential components to living the healthy lifestyle I have chosen. In the last year, I have lost 30+ pounds, returned to my confident self, and learned to compliment myself. I feel beautiful mentally and physically. I recommend these pharmaceutical grade products to each of my clients and, I too, dream of a world free from pain and suffering. Dr. Wentz – “I dream of a world free from pain and suffering. I dream of a world free from disease. The USANA family will be the healthiest family on earth. Share my vision. Love life and live it to its fullest in happiness and health."

Identified trends, researched, and implemented process changes decreasing updates by 23%.Established requirements for a new note system decreasing process time by 50% per unit.Analyzed, proposed, streamlined, and implemented Legal approved procedure updates.Trained system analysts on reporting procedures enabling them to provide elite system solutions. Wrote and updated detailed online procedure manual.Trained and coached 6 employees.Online Account ManagementManaged online portal for customer inquiries providing a superior customer experience. Wrote 90% of 150 template responses used to answer customer questions the Nordstrom Way.Maintained 99% accuracy while cross training on 14 additional duties.; Resolved customer service calls regarding fraudulent, lost and/or stolen accounts, and provided account maintenance via telephone.Processed returned mail for Operations Support, while exceeding the 97% accuracy goal.Received the top customer compliment letter recognition 7 out of 12 quarters.

Promoted to Customer Service Manager after 9 months of employment.Managed and coached 8 employees.Self-taught and learned inventory process and systems 1 week prior to inventory.Accurately completed inventory prior to assigned deadline.Trained all 30 store employees on new registers.#1 credit card opening employee, averaging 40 new customer relationships, per month.

Bachelor Of Science, Business; Business Management

Activities and Societies: Track and FieldWorked 30+ hours weekly while competing in college athletics.

Bachelor'S Degree, Business Management

Activities and Societies: Track and FieldMinor: Computer Information Systems