Manage operations staff of 17 and oversee all aspects of admission policy and process for international university network on 8 continents and in 60 cities across the globe. Functional areas include technology training and development, reporting, events, international education policy, transfer and articulation process and policy, front desk and call centers, management of recruitment communication planLead international policy development in the areas of admission, education system research, and international transfer and articulationCoordinated a multiple office merger and major process re-engineering while implementing several new technology solutions. Implemented Ellucian CRM for graduate and undergraduate admissions and for users across academic departments and multi-campus network. Developed and implemented in person and webinar based training programs for network rollout of technology solutions

Research and formulate international education policy; evaluate foreign education credentials for decision, placement and transfer credit

Reference and Information Technology