Worked closely with leadership, engineering, project management and stakeholders to build a multilingual customer support platform. Now used by thousands of agents and customers at global Fortune 500 Companies.

Worked together with leadership and Product Team to create a cohesive interface system for a large-scale CMS and content marketplace geared towards self-improvement. Created and maintained style guide for both web and mobile components, skinned iOS and Android apps for custom branding, took part in feature ideation, worked alongside developers to ensure proper execution of designs, designed a comprehensive onboarding system for end users and enterprise clients. Took part in education across teams through company-wide design presentations. Worked closely with CEO to develop messaging for both internal and external use.

Designed mobile apps, web apps, marketing pages, and visual brand assets for clients in a wide range of industries. Supervised creative process refinement, trained new designers, and led branding workshops. Independently guided clients through complex UI overhauls, creating user stories, wireframes, copy, and visual identities.

Conceptualized and developed brand identity for new philanthropic initiative fostering long-term innovation and radical technologies.

Served as Board Member and Copywriter for a patients rights group formed in response to the immigrant dialysis crisis at Grady Hospital.