Melanie Graber Email & Phone Number

New York, Ny, Us

Melville, New York, United States

Melville, Ny

• Lead projects across all aspects of the business both internally and customer-facing• Manage project communication• Direct the initiation, planning, execution, monitoring, and closure of a project• Prioritize, follow up on, communicate, and execute IT tickets submitted by employees from all departments• Facilitate communication and teamwork within the Business Operations department and between other departments

• Managed the work of the Northeast events team of 4 event managers and 1 event coordinator• Conducted 1-on-1 meetings biweekly with team members to assess workflow and advise on challenges• Created standard operating procedures to improve the workflow of essential processes the week before an event• Designed, instructed, and implemented our new reconciliation process for all donations and pledges• Generated instructional materials, and implemented and delivered formal in-service training sessions both in-person and using online software• Organized all logistics for signature fundraising events of 300+ attendees throughout the Northeast• On-boarded over 75 new hires at all levels from various departments on company policies and procedures, Salesforce basics, and best practices

Rockville Centre, Ny

• Coordinated all logistics (venue, catering, audiovisual, etc.) for up to 16 events (galas, golf tournaments, cocktail receptions, etc.) simultaneously of anywhere from 25–800 attendees and served as single point of contact for all vendors and stakeholders for each assigned project • Negotiated vendor contracts and advised, developed, and maintained budgets of up to $1,000,000• Managed interdepartmental team of up to 4 marketing, fulfillment, and administrative representatives, using the event management module in Salesforce to create a timeline and assign tasks to its members in order to track projects through the full event life-cycle• Liaised with marketing and communications department to generate all event collateral (e-blasts, landing pages, invitation, signage, etc.), proofed copy, and defined implementation plans for all PR • Collaborated with development professionals to define objectives and implementation plans for each event• Ran summary reports to synthesize data on events in order to suggest future actionable items and improvements • Finalized income and reconciled all invoices and outstanding billing for final payments on events• Traveled for site inspections to ensure compliance with event needs, organizational standards, and branding guidelines and oversaw staff, volunteers, vendors, registration and execution of program the day of the event

Master Of Arts (M.A.)

Bachelor Of Arts (B.A.)