Melanie Green Email & Phone Number

Louisville, Kentucky, United States

Louisville, Kentucky, United States

Facilitate collaborative cross functional teams across the national healthcare system to analyze, plan, and execute multiple strategic organizational process improvement projects simultaneously. Project scopes have included, but are not limited to, acute care hospitals, nursing units, patient access and scheduling, quality and reputational measures, intelligent automation, new employee onboarding, supply chain requisition, emergency departments, accreditation readiness, and insurance prior authorizations.

Louisville, Kentucky, United States

Assessed organizational needs in collaboration with executive leadership, providers, and front line staff to ensure quality outcomes, risk mitigation, and regulatory and accreditation compliance. Oversaw several accreditation committees, policy committees, and process improvement committees. Utilized gap analysis, process mapping, data analysis, and employee and customer feedback to identify areas of improvement for the organization, team, and individual performance improvements. Project managed performance improvement projects through to completion and worked with executive leaders to remove barriers as needed. Participated in leadership development goal setting to identify areas of improvement for the leadership team to ensure organizational success.

Louisville, Kentucky Area

Performed root cause analysis, trend analysis, and investigations to identify organizational gaps, system failures, and individual employee needs. Utilized root cause and common cause analysis to facilitate process improvement collaborations with cross functional teams across the organization, including system and technology enhancements, process redesigns, educational assignments, and policy changes.

Louisville, Kentucky Area

Responsible for talent acquisition through sourcing, attracting, interviewing, hiring and onboarding consultants. Completed gap analysis and performance assessments with teams and individual consultants to identify goals, strategic plans, and facilitated execution of the strategic plan. Coached consultants on identified educational, leadership, and skill needs. Managed client relations and customer preferences through specialized and strategic communications. Identified processes for supply chain efficiencies for optimal product inventory and delivery.

Louisville, Kentucky, United States

Utilizing root cause analysis and various investigative techniques, identified and analyzed actual and potential system failures. Completed course work for patient safety techniques and trained hospital employees on investigation methods and system and human safety engineering techniques.

Louisville, Kentucky Area

Oversaw floor operations for union, full-time, part-time, seasonal, and temp employees during seasonal track operations. Managed optimal team scheduling and assignments based on ticket sales. Conducted informal customer feedback sessions to identify areas for improvement within the system, processes, or individual employee performance.

Louisville, Kentucky Area

Utilized skills learned during Human Resource Education and Organizational Development Master's program to analyze organizational needs for employee development training. Presented several courses during new employee orientation for class sizes up to 100 new employees. Developed training in regards to individual leadership needs, including overcoming dysfunctional teams and time management. Managed enrollment and trained courses during the new leader development program. Participated in planning and execution of the organizational leader summit by creating various trainings, presentations, and team building exercises.

Master'S Degree, Industrial And Organizational Psychology, 4.0

Acquired knowledge and training in the science of behavior in the workplace, focusing on organizational development, attitudes, career.

Master'S Degree, Human Resource Education And Organizational Development

Bachelor'S Degree, Psychology