Melanie Hatton Email & Phone Number

Greater Grand Rapids, Michigan Area

• Dispatch officers to assist with emergencies, alarms, escorts, and facility based systems,
• Monitor and respond to emergency systems such as: fire alarms, de-escalation plans, panic alarms, and child abduction.
• Serve as point of contact for distribution and management of incoming calls for security services, plant operations, environmental services and parking & transportation.
• Support virtual switchboard operations, routing calls, operating a two way radio and utilizing an overhead paging system.
• Utilize Computer Aided Dispatch (CAD), Record Management System (RMS) and Law Enforcement Information Network (LEIN) to record incidents, acquire Information, and assist and direct office response.
• Assist with the coordination and observation of routine testing and shutdown of alarm and utility systems.

Greater Grand Rapids, Michigan Area

• Enforce rules and regulations to ensure the safety and security of all residents, staff members and the facility
• Regularly pat down and breathalyze residents to ensure compliance with rules and to prevent contraband from entering the facility
• Monitor residents and the grounds via closed circuit cameras
• Make hourly rounds to ensure that all residents are accounted for
• Observe residents’ behavior and report any suspicious activity
• Issue misconduct reports for any rule breaking

Greater Grand Rapids, Michigan Area

• Prepare parolees to search for and obtain employment
• Document participant case notes and verify accuracy of files
• Complete and process referral and intake paperwork
• Train participants on employability and interviewing skills
• Schedule and coordinate one on one meetings with participants
• Collaborate and plan community service projects

• Supervised community service work sites
• Communicated and provide probation officers on clients’ progress
• Worked with diverse client populations
• Edited and maintained over 20 case files and notes per week
• Developed rapport with clients
• Set and managed client appointments

Bachelor Of Science (B.S.), Criminal Justice

Associate Of Arts (A.A.), Business Administration And Management, General