Melanie Haecker-Clements Email & Phone Number

Maryland, United States

New Castle, De

At NAES Corporation, I played a key role in managing and coordinating various environmental services projects, ensuring compliance with industry regulations and contributing to the company’s sustainability initiatives. My responsibilities included document development, proposal coordination, and SharePoint site management, all aimed at streamlining operations and enhancing team efficiency.Document Development: Created and maintained critical documents such as Waste & Water Management Plans, organizational charts, and compliance certifications.Proposal Coordination: Engineered and authored essential sections of the proposal process, ensuring alignment with corporate objectives and regulatory requirements.Training & Development: Managed department training webinars from planning through to execution, enhancing team knowledge and compliance.Data & SharePoint Management: Led the development and maintenance of SharePoint sites, improving data accessibility and cross-functional collaboration.Conference & Event Planning: Orchestrated conferences and served as the primary contact for team members and vendors, ensuring seamless event execution

Boothwyn, Pa

As the Sales and Administration Lead at Novasep, I was responsible for overseeing the operational logistics and administrative functions that supported the company’s North American sales efforts. My role involved coordinating trade shows, managing internal communications, and providing strategic support to the sales team.Operational Logistics: Directed all logistics for major trade shows, from initial planning to execution, ensuring effective brand representation and client engagement.Team Leadership: Supervised a team of administrative professionals, fostering a collaborative environment and ensuring high-quality customer service.Internal Communication: Led the internal communication strategy for the US site, organizing team-building events and maintaining the company’s intranet presence.Sales Support: Provided strategic administrative support to key sales teams, managing complex order processing and collaborating with managers to streamline operations.

Wilmington, Delaware

In my role at Nabertherm, I was instrumental in driving spare parts sales across the US, resulting in significant revenue growth. I worked closely with the US Technical Sales Managers and the Head of Sales to ensure customer needs were met efficiently and effectively.Sales Strategy: Spearheaded the coordination and monitoring of spare parts sales, achieving a 65% increase in the first year and an 85% increase in the second year.Customer Communication: Managed direct communication with customers and factory representatives, ensuring seamless order processing and delivery.Operational Support: Assisted the Head of Sales in daily operations, including managing calendars and meetings, and supported account managers with vital product information.

Boothwyn, Pa

At Novasep, I played a crucial role in supporting the North American operations, providing strategic oversight and administrative support that ensured the smooth running of business processes across multiple facilities.Strategic Operations: Implemented executive-level policies across offices, warehouses, and chemical laboratories, ensuring consistent and efficient operations.Safety & Training: Led monthly operational review meetings and organized fire and first aid training, reinforcing safety across all facilities.Cross-Regional Liaison: Facilitated communication between the US, Germany, and France, supporting business development and operational excellence.Environmental Initiatives: Developed and implemented a company-wide recycling program, promoting sustainability across office, lab, and warehouse facilities.

Erlangen Area, Germany

As the Assistant to the General Manager and Director of Animal Health, I supported high-level operations across Germany, Austria, and Switzerland, ensuring regulatory compliance and operational efficiency.Regulatory Affairs: Coordinated with Germany’s Federal Institute for Consumer Health Protection and Veterinary Medicine, ensuring compliance for all animal pharmaceutical products.Executive Communication: Managed bilingual correspondence and facilitated communication between the General Manager and internal/external stakeholders.Event Management: Organized and coordinated internal and external meetings, sales force conferences, and conventions, ensuring successful execution.Training & Development: Designed and implemented training programs for the Animal Health Department, enhancing staff qualifications and productivity.