Melanie H. Email & Phone Number

Phoenix, Az, Us

Provide executive level support to the CEO and Board of Directors of the 100 Club of Arizona, a non-profit dedicated to providing financial support to first responders.• Effectively manage multiple email inboxes by implementing organizational systems, filtering relevant information, and disseminating crucial details.• Enhance communication by preparing and delivering concise daily updates to CEO sourced from email, text and phone messages, and staff requests. Collaborate with staff to resolve requests promptly.• Ensure preparation for CEO meetings by scheduling, sending reminders, and including details and attachments in calendar invites.• Facilitate effective communication with the Board of Directors by managing all aspects of communication, scheduling and preparing for meetings, and tracking board engagement. • Track CEO credit card expenditures for monthly accounting reports, expense reports, and mileage reimbursements.• Utilize CRM tools to update constituent records, gather data, and manage events.• Raise awareness about the 100 Club by attending events and actively engaging with donors, first responders, and volunteers.• Demonstrate exceptional dedication by fulling all duties as assigned by the Chairman of the Board and CEO.

Downers Grove, Il, Us

Provide administrative support to the Office of Experiential Education (OEE) in the College of Pharmacy.• Managed and maintained over 1,500 office, preceptor, and student records, while striving for data integrity.• Coordinated and maintained preceptor correspondence pertaining to applications and the rotation schedule process for over 200 students and 500 preceptors. • Supervised the work of several Federal Work Study students, ensuring that projects were completed on time and to a high quality. • Streamlined the annual policy manual editing process; completing the project in less time than previous years.• Provided logistical support for various Pharmacy Department events, including planning, coordinating and budgeting, resulting in 100% satisfaction from event organizers and attendees. • Provided administrative support for the OEE Director and staff, by coordinating travel arrangements and mailings, preparing check requests and purchase orders, entering course grades, planning gifts, recording meeting minutes, submitting timecards, scheduling room reservations, answering phones, greeting visitors, and ordering supplies.

Scottsdale, Az, Us

As part of a remote team, effectively worked with team members and clients to fulfill reporting and logistical needs accurately and in a timely manner.• Spearheaded implementation of a new reporting platform.• Executed Reporting and Sampling programs for agency’s largest accounts. • Solely operated and managed Sampling program for over 2 years for 10+ clients.• Collaborated on the streamlining of the Reporting and Sampling programs, incorporating a new database and creating fresh policies and procedures.• Customized, led, and tracked training of media monitoring, KPI reporting, and sampling for interns, reporting personnel, and account management team.

Columbus, Ohio, Us

Shared the Thirty-One Gifts opportunity and product line.

Washington, Dc, Us

Received, processed, and secured various types of evidence for federal, state, and local law enforcement agencies. Led, organized, and maintained Communications, Safety, Emergency and Physical Security programs. • Promoted to manage a newly developed initiative handling critical programs for over 500 federal, state, and local law enforcement personnel and Division facilities. • Performed management duties while assigned to the Seattle Division Communications Center which included coordinating shift coverage, assigning and managing tasks; ensuring their accuracy and completion, revising and implementing the training schedule and operations manual, and handling time and attendance records.• Competently answered the switchboard and radio, providing telecommunications support and communicating with individual seeking information about various government matters.• Served as a member of the Special Weapons and Tactics (SWAT) Tactical Operations Center.

Plano, Tx, Us

Provided customer service, account and project management support for online registration clients and internal teams.• Formulated solutions and applied customer research to bring a newly acquired database management systems and customer group back online.• Communicated with sales and technology teams to maintain a list of “bugs” and enhancements for online registration system, offering solutions with specific timelines and goals.

New York, Ny, Us

Built relationships, managed marketing efforts, and provided customer service to individuals, high schools, and universities seeking test preparation product and service information.• Planned and implemented all marketing efforts in the greater San Diego area by executing a local and corporate annual marketing plan and budget of $160,000.

Plano, Tx, Us

Provided customer service, account and project management support for online registration clients and internal teams.• Formulated solutions and applied customer research to bring a newly acquired database management systems and customer group back online.• Communicated with sales and technology teams to maintain a list of “bugs” and enhancements for online registration system, offering solutions with specific timelines and goals.

Storrs, Ct, Us

Managed ticket sales and game day operations for five collegiate sports.