Working with the Head of Quality in embedding the Teaching, Learning & Assessment and Quality agenda across the college, to ensure the effective delivery of high quality learning experiences and assessment and to maximise student success. Be involved with regular internal compliance and audit checks to ensure all data complies with awarding body requirements. Collate accurate data and provide assistance with any external audits where required.Lead on:- Co-ordination of Curriculum… Show more Working with the Head of Quality in embedding the Teaching, Learning & Assessment and Quality agenda across the college, to ensure the effective delivery of high quality learning experiences and assessment and to maximise student success. Be involved with regular internal compliance and audit checks to ensure all data complies with awarding body requirements. Collate accurate data and provide assistance with any external audits where required.Lead on:- Co-ordination of Curriculum Self-Assessment Process, and work with other managers as appropriate to ensure the timely completion to the highest standards of contributory reports- Co-ordination of courses, frameworks and programmes of study to ensure they are compliant with awarding body requirements and are effectively quality-assured- Co-ordination of quality improvement actions across the college to maximise learner outcomes for all funding streams - Quality and improvement of teaching, learning assessment to ensure that the highest standard of teaching and learning is developed and maintained across the collegeKey responsibilities include:- Playing a leading role in shaping the quality cycle- Using data and in depth reporting systems effectively to monitor and action quality improvement practices- Coordinating annual compliance reviews Show less

Owner of a small online shop specialising in pocket sized gifts.

Managing and motivating a team to ensure the delivery of a high quality service to relevant stakeholders (internal and external). Use understanding and experience to ensure that systems, procedures and practices are developed to manage the operational aspects of quality assurance. This involves working closely with key internal stakeholders who have responsibility for specific elements of the University’s quality assurance framework.Line manage the team of Quality Assurance… Show more Managing and motivating a team to ensure the delivery of a high quality service to relevant stakeholders (internal and external). Use understanding and experience to ensure that systems, procedures and practices are developed to manage the operational aspects of quality assurance. This involves working closely with key internal stakeholders who have responsibility for specific elements of the University’s quality assurance framework.Line manage the team of Quality Assurance Administrators within the department, taking responsibility for allocating resources, ensuring procedures and processes are followed and that departmental work objectives are met. Provide instruction and/or advice on the University’s quality assurance framework, drawing upon knowledge, skills and experience. Act as the main point of contact for a range of areas related to quality assurance. Working with the wider QA and Collaborative Provision team, identify opportunities to improve systems, processes and working practices to improve efficiency and/or effectiveness, to support delivery of business needs whilst maintaining compliance with internal and external requirements. Act as Validation Officer to validation and other approval events including PSRBs and/or apprenticeship validations. Perform analysis and manipulation of information, data and/or calculations, highlighting and prioritising any issues for further investigation and contributing to reports to support decision making. Show less

The strategic and operational co-ordination of the business functions across the curriculum area of Leadership, Management and Lifestyle with a focus on ensuring operational effectiveness and sustainability to drive growth. Business functions included compliance, planning processes, student recruitment including forecast numbers, student data and registry functions, HR data and administration functions.

Work to ensure the integrity and academic standards of the Access to HE Diploma provision. Involved in the planning, implementation, monitoring and review of quality assurance systems and contributes to the development of strategies to meet agreed company objectives. Support stakeholders in understanding key quality processes and documentation to enable them to meet the required regulatory standards.Customer Service training - I proposed, co-developed and co-deliver a series of… Show more Work to ensure the integrity and academic standards of the Access to HE Diploma provision. Involved in the planning, implementation, monitoring and review of quality assurance systems and contributes to the development of strategies to meet agreed company objectives. Support stakeholders in understanding key quality processes and documentation to enable them to meet the required regulatory standards.Customer Service training - I proposed, co-developed and co-deliver a series of customer service training to internal staff. Show less

This role was performed concurrently with the Quality Assurance Manager role.Head of Department with Line management responsibilities for 3 internal Quality Assurance Managers and 60 external Quality Assurers.Monitoring progress made against QA Quality Improvement Plan (QIP) Team 1:1s and IDPsWriting, checking and submitting reports to committee and the QAABudget, forecasting and reforecastingApproving invoices and POsContributing to the company-wide GDPR action… Show more This role was performed concurrently with the Quality Assurance Manager role.Head of Department with Line management responsibilities for 3 internal Quality Assurance Managers and 60 external Quality Assurers.Monitoring progress made against QA Quality Improvement Plan (QIP) Team 1:1s and IDPsWriting, checking and submitting reports to committee and the QAABudget, forecasting and reforecastingApproving invoices and POsContributing to the company-wide GDPR action planComposing, collating and submitting evidence of company's compliance to the QAAValidating, analysing and interpreting ESFA data Compliance and regulation monitoring and review – including data analyses and submissionsAttendance at QAA Officer MeetingRepresenting the Access to HE provision at various management meetingsMaintaining the organisation's low risk status. Show less

Delivery of one day BIIAB Personal Licence course.

Liaising with external agencies, tutors, assessors, internal & external verifiers and governing bodies to ensure the efficient running, delivery and completion of full cost courses according to each awarding body's specification.Responsibility for tutor's workload, internal quality assurance and delivery standards and quality according to individual awarding bodies.Interviewing prospective learners and discussing the implications of the workload with their employer as necessary. Timely… Show more Liaising with external agencies, tutors, assessors, internal & external verifiers and governing bodies to ensure the efficient running, delivery and completion of full cost courses according to each awarding body's specification.Responsibility for tutor's workload, internal quality assurance and delivery standards and quality according to individual awarding bodies.Interviewing prospective learners and discussing the implications of the workload with their employer as necessary. Timely registration, exam registration and grade upload.Courses include: Human Resources; Business Management; Leadership and Management; Personal Licensing; Accountancy.... Courses run on site, as an apprenticeship or in the workplace and are part time or short course. Show less

Lecturing level 2 & 3 learners in Travel and Tourism. Planning and teaching lessons. Setting and marking assignments, tasks and further differentiated study.

Teaching level 1 and level 2 functional skills.

Leading weekly sessions introducing prospective apprentices to the Apprenticeship scheme; assisting them in creating a job ready CV; discussing employee rights, laws and interview skills; carrying out initial assessments to gauge individual Maths and English levels.

Liaising with local businesses to assess their needs / wants from an apprentice before matching them with current available and suitable candidates.

Modelling in and assisting in production, promotion and distribution of calendar produced annually to raise funds for charities helping injured servicemen and their families. Helping with event planning for annual calendar launch nights. Attending promotional events such as the Motorsports Show, Mallory Park, award ceremonies, sporting events. Raising awareness of the Hotties Calendar and of the supported charities.

Helped to set up a new charity drop in centre including all office, marketing, bistro and kitchen. Liased with customers, organised volunteers, organised finances, attended fundraising events, came up with fundraising ideas, responsible for opening and closing of the centre, counting money, arranging banking.

Dealing with customers bets in a town centre book makers.

As Thomas Cook but in a lone standing branch therefore much of the time working alone.

My own wedding stationery company. I designed and created many bespoke stationery designs for weddings and christenings. I marketed my work, built professional relationships with similar local companies and attended events to raise awareness of my business. Making the stationery at a cost effective price for customers was my priority and so I sourced the highest quality materials at the best prices.

As Thomas Cook on a smaller scale with the addition of being a travel agent therefore locating and booking customer holidays.

Responsible for buying, selling and transferring foreign currency in busy bureau. Also had responsibility of ensuring all monies taken in branch (travel agency and foreign exchange bureau) was correct and accounted for.