Melanie Tennant Email & Phone Number

Mentor, Ohio, United States

Started as sales associate in 2020, promoted to manager in 2021Responsible for running all social media accounts including Instagram, Facebook and Tiktok. Proficient in Canva and HootsuiteUpdate website with new information and new visualsCreate visual marketing when styling display windows, mannequins and social media postsResponsible for scheduling, task assignments and employee concernsCoordinate and plan store events and sales

Lyndhurst, Ohio, United States

Developed and updated design and copy for marketing materials including blog posts, presentations, fliers, graphics, digital assets and printed advertisements.Managed the daily posting, engagement and assessment of all company social media channels.Maintained three location-based spreadsheets, each tracking 150-300+ inquiries from prospective applicants and follow-up communications.Ensured quality customer service for follow-up communications with prospects via email and phone.

Orlando, Florida, United States

Provided safety for adults and children in a high volume area that averaged hundreds of guests per dayDemonstrated strong customer service skills when handling customers complaints and inquiriesQuickly learned a series of corporate protocols including safety measures, operating machinery and company brand standardsEarned “Slide Operator of the week” in November of 2021

Cleveland/Akron, Ohio Area

Efficiently and accurately processed guest check-out including cash, check and credit cards.Took guests' orders and brought them their correct food.Assisted with cleaning the dining area, restroom, and preparation area.Ensured high guest satisfaction through greeting customers and assisting with questions.

Mentor, Oh

Entered customer orders into the computer database system.Maintained up-to-date knowledge of company product changes.Responsible for daily filing of company records.Performed data entry with Microsoft Excel to record company data and sales information.

Cleveland/Akron, Ohio Area

Showed patrons where to find library resources and collected equipment, reference pieces and other itemsKept library shelves and printed materials well-stocked and organized according to established systemMonitored patrons to enforce adherence to library policies for material management and behaviorCatalogued and sorted books and library materialsResponsible for opening/closing of the facility