Melanie Harding Email & Phone Number

Washington, United States

Tacoma, Washington, United States

Provide leadership and oversight of Neighborhood & Community Services, Media & Communications Office, City executive recruitments, and additional complex projects in support of the City Manager's Office and other departments as needed. Retained assignments under the Assistant to the City Manager role, overseeing a portfolio of more than 67 employees and.

Tacoma, Washington, United States

Oversee the Mayor/Council support and policy development team, Council constituent services, and the City’s Management Fellowship program. Lead implementation/oversight of City of Tacoma’s Alternative Response, including standing up HOPE Behavioral Health Crisis Team, new Community Service Officers in the Police Department, and expansion/enhancement of.

Supported elected leader decision quality by serving as the City Manager-appointed lead advisor to the Mayor on current events and initiatives, controversial matters, and policy issues. Assisted with the development, launch, and support of the Mayoral initiatives, including the Business Advisory Council, South Sound Housing Affordability Partners, and a.

Designed and implemented a program recognized nationwide as a model in paid sick leave and minimum wage outreach, education, and enforcement. Oversaw the City of Tacoma's employment standards program and staff, establishing a strong work team that was highly engaged, innovative, accountable, resourceful, and supportive of one another. Served as a liaison.

Served as the City's staff lead on outreach, rules formation, implementation, and enforcement of the new citywide minimum wage and paid sick leave laws (effective February 1, 2016 for workers in private and non-profit sectors of employment). Conducted successful public processes to gather stakeholder input and establish rules/regulations to guide smooth.

Served as the lead on special projects where multi-department teams or high levels of community stakeholder engagement were needed to address complex operational/community issues. Worked with other municipalities to successfully negotiate agreements for shared services, drilling down into operations budgets to ensure fair allocation and cost savings for.

Identified and enacted effective solutions to community issues, with a focus on efficiency and community satisfaction. Led multi-department teams to address issues related to community interests. Served as the lead for public affairs and communications issues: administrated the city website, generated social media content, acted as a liaison to news media.

Served as a liaison between community members, council, and involved city departments to resolve and appropriately respond to resident/business owner issues. Administered a program for web-based citizen inquiries (311), ensuring that target response times were met and that all appropriate city staff were adequately trained in the program’s use. Established.

Provided support to the City Clerk. Assisted with city-wide records management projects. Provided support for the City of Puyallup Planning Commission, composed accurate and detailed meeting minutes, and assisted with agenda production. Assisted with production of the city council agenda. Provided frontline customer service and processed passport.

Provided non-partisan administrative support in the offices of two State Representatives. Composed resolutions and correspondence. Prepared agendas, meeting notes, and customized spreadsheets for a bipartisan legislative caucus. Conducted research on legislative issues, prepared reports, and presented findings to stakeholder/constituent groups on behalf of.

Trained Human Resources/Administrative Assistant Employees to use company policy and employment law to complete HR tasks and manage daily operations of Corporate Office part time while completing my bachelor's degree. Assisted senior management with additional projects as assigned.

Promoted from within to lead the company's HR initiatives and functions. Advised management team on State and Federal employment law. Prepared cases and represented the company in Employment Security Department hearings. Recruited, interviewed, and hired employees for 12 locations. Administered benefits programs and employee orientations. Negotiated vendor.

Bloomberg Harvard City Leadership Initiative

The City Leadership Initiative is a collaboration among Harvard Kennedy School, Harvard Business School, and Bloomberg Philanthropies with.

Masters, Public Administration

Bachelor Of Arts, Political Science

Associate Of Arts & Sciences