●Meet with clients to assist in design process, ask targeted questions to uncover needs, select styles that look fantastic and functions that best solve their problems ●Measure windows, create design plan and use software tools to create on-site proposal●Manage project from initial meeting to installation and follow-up●Facilitate communication between manufacturer, installers, and clients●Prepare for and participate in weekly Design Consultant Team conference calls to discuss experiences, ideas and progress, along with product review and company announcements●Oversee greater Portland and Vancouver markets, provide highest level of customer service● Deliver exceptional performance in relationship selling, interacting with commercial and residential clients daily, attaining position of Team Lead, Awarded Designer of the Year in 2016 and have remained among the top three best performing consultants●Establish and maintain a positive rapport, strengthening customer and client relationships to drive sales and expand market base.● Exercise a professional and friendly manner in every interaction, complying and exceeding company expectations of outstanding customer service● Perform comprehensive market research on products and local businesses.Demonstrate products at customer locations and answer inquiries concerning products and services

●Coordinate "behind the scenes" for live radio and television broadcasting production●Supervise large groups of volunteer resource staff

●Increased occupancy rates from 40% to 100% in nine months●Cultivated long-term relationships, increased retention rate to 79%●Negotiated sales increases of 100%+ in less than one year●Promoted organizational efficiency and managed conflict using expertise in business writing and interpersonal communication ●Designed, wrote and edited contracts, advertising copy, marketing materials and blog posts; managed and edited Twitter and Facebook accounts●Demonstrated skill using Publisher, SmartDraw, Excel, Outlook, Word, as well as Salesforce and ACT databases ●Managed employees and trained new hires to operate multi-line phone system, program routers and troubleshoot internet issues

●Delivered presentations to audiences of 100+ and closed sales through one-on-one contract negotiations● Prospected and acquired new business via telephone and cold calling on business owners in settings ranging from manufacturing to Fortune 500 companies ● Maintained strict confidentiality according to HIPPA guidelines● Counseled applicants while adhering to ethical sales practices● Won Fireball and Triple Crown Awards for sales excellence

●Evaluated potential patients/participants and provided empathic service and care●Served as primary patient contact, coordinated scheduling and facilitated communication between physicians, patients, therapists, and laboratories; kept meticulous records and entered all information from case report forms (CRFs) into database●Established correspondence between NIDA center, study sponsors and ethics boardsinvestigators, primary careproviders, institutional review board (IRB), and sponsor(s)