As an Impact Trip Coordinator at ImpactHope, my role involves coordinating and leading international service trips for volunteers from various backgrounds and skill sets. I'm responsible for developing and implementing trip itineraries, managing logistics, and ensuring that trips run smoothly and safely. Some of my specific responsibilities include:1. Developing and managing trip budget by managing funds and providing fundraising advice2. Developing and delivering training materials for volunteers, including cultural sensitivity, community development, and a vision of long-term engagement. 3. Coordinating with in-country partners to ensure that trip objectives align with community needs.4. Providing logistical support, including transportation, accommodations, and excursions. 5. Providing guidance and support to volunteers throughout the trip, including materials to facilitate group discussions and reflection sessions.Working at ImpactHope has allowed me to further develop my skills in instructional design, community development, and cross-cultural communication. I've gained a deep appreciation for the importance of community-led development and the need for sustainable, culturally appropriate solutions to social issues.As the Impact Trip Coordinator, I have the privilege of working with a diverse group of volunteers and in-country partners. This has taught me the importance of building strong relationships, cultivating cultural humility, and practicing active listening and empathy. Through this work, I've gained a greater understanding of the complexities of global development and the role that I can play in contributing to positive change. I'm grateful for the opportunity to be a part of an organization that is making a meaningful impact in the world.

As Assistant Manager, I was responsible for ensuring that guests had a memorable experience during their stay but overseeing the day-to-day operations of the hostel. My role included the following responsibilities:1. Managed and maintained bookings, financial operations, and ensured guests had a memorable experience.2. Assisted with marketing efforts and worked closely with cleaning and maintenance staff to maintain high standards of cleanliness and comfort.3. Led the transition from an outdated system to a new, more efficient and streamlined booking and management system.4. Managed volunteers and ensured they were productive and fulfilled in their roles.5. Worked closely with cleaning and maintenance staff, overseeing the upkeep and cleanliness of the hostel to ensure it met high standards.6. Handled financial operations, including managing payments, and maintaining budgets and financial records.Working in this role provided me with a great opportunity to develop my skills in customer service, hospitality management, and leadership. Additionally, managing volunteers helped me to improve my communication and interpersonal skills, while working with people from diverse backgrounds helped me to broaden my cultural perspective.