Melanie Mason, Mshtm, Cmp Email & Phone Number

• Sustain and update Swoogo throughout the event process for live events, learning labs, share groups, awards programs, and membership. Including session and speaker information, website design and formatting, automated communications, and registration reports• Coordinate logistics related to educational sessions, including scheduling, audiovisual equipment, and technical support• Contribute jointly with Brand Director and Editorial Director on P2PI brand standards• Assist Event Operations team with on-site organization and execution• Compile and organize essential deliverables for all webinars, learning labs, and live events

• Develop and maintain all data for conference speakers and submissions, including tracking all feedback, contact info, and managing ongoing speaker communication• Work with internal teams to review materials, refine marketing descriptions, and ensure overall content quality• Arrange for travel accommodations for speakers when necessary, including flights, hotels, and ground transportation• Update and maintain accuracy of event content in internal databases, websites, and printed materials• Support the Events Content Director to help coordinate and organize speakers and event-related content

Charlotte, North Carolina, United States

• Managed bookings, organization, catering, and other services provided to the conference center and meeting spaces at the Charlotte campus• Provided daily, weekly, monthly, and yearly reporting on conference room usage• Created standard operating procedures for the Charlotte campus and conference center• Administered COVID safety procedures• Oversaw mailroom operations• Assisted and supported HR and Facilities projects

Toledo, Ohio Area

• Responsible for the development, management, and services of the conference center at Owens Corning World Headquarters on a day-to-day basis• Available as on-site liaison for client to facilitate on-demand request and consulted with clients to determine requirements for meetings to create an accurate BEO• Arranged the availability of audio-visual equipment to ensure proper technology and services are delivered in support of meetings and events• Ensured vendor contracts, develop annual budgets, establish catering and conference service standards for a Fortune 500 company• Booked over 3,000 meetings and 250 events in conjunction with the scheduler

Concord, Nc

(Nanny’s Plus coordinates retreats for U.S. Military personnel and their families)• Worked with military leaders and hotels coordinating the planning of roughly 25 conferences per year • Handled and negotiated contracts for meeting and ballroom spaces• Created and implemented the daily schedules for staff and children• Accountable for organization of invoices and billing

West Lafayette, In

• Planned and executed weekly Jewish oriented events• Coordinated wedding for 200 guests; including booking hotel rooms and negotiation of banquet space• Oversaw students throughout the school year• Managed budgets, applied for grants, and assisted the Executive Director in decision making

Master’S Degree, Hospitality And Tourism Mangement, Dean'S List, Summa Cum Laude

Bachelor’S Degree, Culinary Arts And Foodservice Management, Dean'S List, Summa Cum Laude, 3.95 Gpa,

Minor: Meeting and Event Management; Literature