Hired to develop, implement and evaluate effective recruitment and process improvement strategies for the Store Recruiting Team. Manage the recruitment staff in the development, identification and placement of qualified candidates for Regional Store Managers, Store Managers, Director of Store Operations, District Managers. etc.

Responsible for full-cycle recruitment of candidates for Business-to-Business Catering Sales team. Develop and implement recruitment and sourcing strategies to meet the hiring plans of non-traditional units, identify and lead process improvement projects and best practices, compliance management, execution and analysis of hourly exit interview process.

Act as Talent Advisor and Strategic Partner to all members of the Channel Lead team in regards to people selection, succession planning, and talent developmentTrain, mentor, develop and hold recruiters accountable to individual and team goalsConduct routine market visits and present to leadership teams, educating hiring managers on key staffing messagesBusiness Partner to Associate Relations on turnover discussions, leadership development, associate performance, Human Capital Planning, and market trainingsProject Management Lead in the development of a Recruitment Contingency Plan utilized to quickly deliver on the businesses staffing needsNavigated markets through changes to the businessStrategically built community networking list and developed future organization partnerships in order to drive diverse talent into the workplaceParticipated in Sales Academy to gain knowledge regarding frontline expectations, in addition, to understanding business initiatives to include SMB, Connected Devices, CHURN, and Customer Engagement

Trained and developed recruiting skills of Branch Managers and divisional HR Managers by utilizing conference calls for remote team and by providing one-on-one coaching/trainingAssisted in development and presentation of training materials for new executive field associates by coordinating with management on the topics necessary for career advancementManaged online training curriculum (e-Learning) for all divisions to ensure 100% completion for all associates

Recruited Sales Associates by competitive shopping within mall locationsLed weekly conference calls with Regional Sales Managers and Director of Store’s to determine the fields recruitment needsImplemented training program for new Branch Sales Managers by partnering with the Regional Sales Managers to create a specific training program tailored to each individual managerManaged online training curriculum (e-Learning) achieving an overall divisional completion rate of 70%

Searched and posted open positions on external websites to obtain candidate poolAttended career fairs and conducted open interview days at manufacturing plant to build candidate pool for future plant and main office opportunitiesImplemented internal Applicant Tracking System by coordinating with IT department to determine necessary functions

Created and tracked position requisitions and prepare internal and external postings in the applicant and requisition tracking systemReviewed resumes received, determine referral source and assign to the appropriate recruiterEdited and corrected text of resumes as necessary to ensure all resumes are entered accurately in the database and are available to the recruiters in a timely mannerIdentified and solved problems with the systemCreated and maintained a positive and professional image of A.G. Edwards with applicants, new employees, current employees and supervisors as well as outside vendorsCoordinated the flow of applicants in the department including initial contact, scheduling and testingFingerprinted new employees, temporary employees, and contractors for the NASDMaintained confidentiality of all informationAssisted with New Employee Orientation