Mel Lewis

Mel Lewis Email and Phone Number

Disrupting the status quo and assembling something of greater value and beauty from the debris @ BatchMaster Software
irvine, california, united states
Mel Lewis's Location
Laguna Niguel, California, United States, United States
Mel Lewis's Contact Details
About Mel Lewis

As a Strategic Business Operations Leader with 25+ years experience in tech and financial services industries, I help organizations build improve margins and financial scalability, and align goals with strategy.

Mel Lewis's Current Company Details
BatchMaster Software

Batchmaster Software

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Disrupting the status quo and assembling something of greater value and beauty from the debris
irvine, california, united states
Website:
batchmaster.com
Employees:
368
Mel Lewis Work Experience Details
  • Batchmaster Software
    Director Of Service & Support Administration
    Batchmaster Software Feb 2020 - Present
    Irvine, California, United States
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  • A Not-So-Mad Path
    Leadership Consultant & Coach | Interim Business Ops Leader
    A Not-So-Mad Path Jan 2017 - Feb 2020
    Orange County, California Area
    Overcome complex organizational challenges through strategic goal alignment, operations analysis, process improvement, organizational design, change management, program/project management, and team building.Design and deliver influence-focused services and blog for individuals and groups ready to become confident, influential leaders. Services reflect (1) a real-world leadership challenge faced today, and (2) individual participant learning styles and goals. Administer Keirsey Temperament assessments for leadership and communication.
  • Nuorder Technologies
    Vice President Of Business Operations
    Nuorder Technologies Jun 2017 - Mar 2018
    Orange County, California Area
    Led customer-facing teams (onboarding, implementation, account management, and support) and shared services (human resources, accounting, and IT). Educated executives and staff on risk management, organizational design, and customer behavior. Shortened time-to-cash, developed strategic imperative, aligned culture and objectives to support strategy. Implemented knowledge base and downsized/consolidated systems, including Salesforce and accounting systems.
    View
  • Velocify
    Sr. Director, Client Care
    Velocify Feb 2016 - Oct 2016
    El Segundo, Ca
    Identified risks to earning customer loyalty and employee satisfaction at SaaS company. Developed plan to increase scalability, revenue, and retention of customers and staff.
  • Sage
    Director, Customer Support And Service
    Sage Jun 2005 - Feb 2016
    Irvine, Ca
    Led B2B software support and service for global business solutions. Cut new staff training time by 25% by redesigning learning methods and materials. Educated overseas peers on technical escalation management. Recognized by C-suite as a top influencer for employee adoption of new worldwide Salesforce Chatter community. Led support-related sessions at conferences.
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  • Sage
    Senior Director, Portfolio Management
    Sage Oct 2012 - Dec 2013
    Irvine, Ca
    Developed recommendations to increase service plan revenue, reduce time to market, and improve attach rates, renewal/churn/up-sell rates, launch readiness, and service delivery.
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  • Lariat West
    Independent Consultant
    Lariat West Jan 2005 - Dec 2005
    Scottsdale, Az
    Launched management consulting start-up. Marketed, networked, developed relationships, prospected, closed deals, and delivered services. Developed strategic marketing plan for website firm serving non-profits. Conducted project management software search for financial education company.
  • Jda Software
    Dir, Business Operations
    Jda Software Jan 1992 - 2004
    Scottsdale, Az
    Reduced opportunity costs and expenses by establishing executive oversight of internal IT projects. Increased scalability during IPO-related growth by designing, launching, and managing sales operations, marketing communications, strategic marketing, and IT applications management teams. Implemented small and large-scale software systems, including SalesLogix (now Infor CRM) and PeopleSoft CRM.
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Mel Lewis Skills

Business Process Program Management Integration Management Saas Strategic Planning Enterprise Software Crm Erp E Commerce Business Intelligence Cloud Computing Training Product Marketing Marketing Strategy Sales It Management Business Analysis Technical Support Analysis Team Leadership Project Management Cross Functional Team Leadership Coaching Agile Methodologies Executive Management Professional Services Creative Writing Software Implementation Vendor Management Product Management Mergers And Acquisitions Sdlc Process Improvement Customer Experience Business Process Improvement Databases Solution Selling Customer Relationship Management Enterprise Resource Planning Software As A Service Strategy Leadership

Mel Lewis Education Details

Frequently Asked Questions about Mel Lewis

What company does Mel Lewis work for?

Mel Lewis works for Batchmaster Software

What is Mel Lewis's role at the current company?

Mel Lewis's current role is Disrupting the status quo and assembling something of greater value and beauty from the debris.

What is Mel Lewis's email address?

Mel Lewis's email address is me****@****ath.com

What is Mel Lewis's direct phone number?

Mel Lewis's direct phone number is +132367*****

What schools did Mel Lewis attend?

Mel Lewis attended Colorado State University-Global Campus, Arizona State University.

What are some of Mel Lewis's interests?

Mel Lewis has interest in Career Coaching, Boyd's Loop, Education, Music Composition, Photography, Word Craft, Merging Logic And Creativity.

What skills is Mel Lewis known for?

Mel Lewis has skills like Business Process, Program Management, Integration, Management, Saas, Strategic Planning, Enterprise Software, Crm, Erp, E Commerce, Business Intelligence, Cloud Computing.

Who are Mel Lewis's colleagues?

Mel Lewis's colleagues are D D, Aniket Kanungo, Hanisha Verma, Beth Levine, Nikhil Patil, Daniel Williams, Purva Pathak.

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