Melanie Nyhan Email and Phone Number

Deliver customized fitness, nutrition & stress management programs to clients to adopt a healthier lifestyle with a focus on mindset and mindfulness practice.Perform full body health assessments & design programs to meet client’s needs & goals while sustaining a positive environment for change.Schedule & lead weekly check ins with clients to review wins & opportunities and restructure plan as needed.

Own all responsibilities concerning lead generation & sales, project management, & operations for professional cleaning and organizing business. Incorporate passion for home decor and design through customized organizational projects, creating a more functional and pleasing client experience, in addition to rearranging and making home decor recommendations.Responsible for customer retention, maintaining 20+ clients since the business was established, while assuming more business as seen appropriate.Detail oriented approach with high standards of performance providing for an optimal client experience; resulting in new business by word of mouth.Work closely with clients to best understand their ideal outcome, implementing an initial plan, and adjusting as necessary.Understand importance of client feedback in the interest of continuous improvement and business sustainability.Complete ownership of organizational projects, managing customer expectations while planning for budget, timing, logistics, and materials required.Consistently challenged by client opportunities (current and new) where I can expand my business in parallel with client relationships.Possess innate ability to remain calm in the face of adversity.

Scout ig influencers for influencer marketing partnerships Round up local businesses to do giveaways with in order to increase brand awarenessAttend local networking events to meet contractors in the industry to have in our sphere of influence Interact with local real estate agents and likeminded colleagues in order to gain understanding of trends and business moves within the industry by cold calling and walking into businesses around DenverIn charge of vendor relations; building relationships with home goods, decor, hards finish stores, etc. around the Denver area in order to build business partnershipsComplete admin and marketing tasks such as maintaining Pinterest site, interacting with potential clients & b2b network via ig, completing purchasing invoices for clients, and other tasks in order to keep systems organized and increase brand awareness

Project management, developing projects from start to finish, ensuring all necessary tasks are organized and on schedule, adapting as neededManage shipping/delivery of materials, coordinating with contractors daily & addressing potential obstacles early on to establish excellent communication & trustLiaison between upper management and real estate agents, removing obstacles and resolving issues presented on the fly, proving ability to critically think and problem solveManage day to day operations and admin for our six real estate offices throughout Denver and surrounding areasUtilize platforms such as square space, trello, slack, & google suites to collaborate with coworkers and complete projects efficientlyStreamline systems such as inventory tracking and restocking merchandise on a daily basis, maintaining square space site and updating inventory

Drive business in person and over the phone, generating up to 75k in a single purchase orderResolve client issues over the phone, leading to a favorable client experienceWork with the Gallery Leadership team, curators, and partners to execute creative vision, elevate the client experience, and drive salesCoordinate and execute merchandise floor sets while upholding visual integrity of the 80,000 square foot GalleryTrain and mentor the Gallery team on floor sets, quality and visual standards, signage and graphics updates, gallery maintenance, recovery and cleanlinessAssist in maintaining inventory integrity, read and audit planograms, visual maps and offer a creative point of view on company directives

Produce weekly podcast episodes listened to by fans in over 10 countries.Had over 600 streams and 200 listeners in the first year alone.Utilize Instagram and word of mouth marketing to boost audience and reach.Collaborate with local business owners and professionals local to Buffalo to coordinate, plan, and record podcast episodes.Edit audio files into an entertaining podcast format using Adobe Premier.

Successful in achieving desired sales growth and quarterly targets by delivering unmatched customer experience.Proven ability to manage all facets of business including sales, operations, customer experience enhancements, social media activity, member retention, amongst others.Production coordinator of monthly events - scheduling speakers, educational professionals, food vendors, and collaborations with other local businesses.Vibrant personality in unison with natural ability to inspire and motivate resulted in enhanced customer experiences and repeat customers.Refined relationship building ability while increasing customer retention, maintaining 150+ members during the time I was employed.Oversaw recruitment of potential employees, employing a particular eye for integrity, passion, and knowledge in overall fitness. Lead 18 group fitness classes per week, while sustaining a positive environment for the team of coaches, providing knowledge and continuing education to enhance coach's understanding and performance.Held quarterly 1on1 performance reviews with each coach to reflect on wins and opportunities, instilling importance of growth and development.

Worked side by side with Dr. Siuta during therapy sessions, addressing a variety of mental health disorders and sports performance conditions.

Assist 101-year-old woman with daily activities, providing emotional support through positive interaction and companionship.