Melanie Penney

Melanie Penney Email and Phone Number

User Experience Design Researcher
Melanie Penney's Location
Seattle, Washington, United States, United States
Melanie Penney's Contact Details

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About Melanie Penney

Melanie Penney is a User Experience Design Researcher. She is proficient in Spanish.

Melanie Penney's Current Company Details

User Experience Design Researcher
Melanie Penney Work Experience Details
  • Premera Blue Cross
    Customer Experience Design Researcher
    Premera Blue Cross Sep 2018 - Dec 2022
    Mountlake Terrace, Washington
    Work cross-functionally across departments to provide insight and analysis of the customer experience. Inform the evolution of existing products and services and the creation of new ones, through design thinking and human-centered design practices.
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  • Anthro-Tech, Inc.
    User Experience Researcher
    Anthro-Tech, Inc. Jun 2015 - Aug 2018
    Greater Seattle Area
    Leading user research and usability studies for fast-moving projects. Delivering user insights strategically over long-term engagements. Demonstrating the value of user-centered design (UCD) to teams that are trying it for the first time. Educating and empowering teams to reach AA conformance to WCAG 2.0 and set high standards in the organization for designing accessible experiences from the start. Partnering seamlessly with cross-functional teams at organizations like Sound Transit, King County Elections, Washington State Department of Transportation, Amazon, HBO and more.
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  • Sum Of Learning
    Lead Behavioral Therapist
    Sum Of Learning Oct 2013 - Mar 2014
    Designed and lead hands-on training for meaningful behavior change in thehome environment for families of children with developmental disabilities.
  • Maxim Healthcare Services
    Aba Program Supervisor
    Maxim Healthcare Services May 2011 - Jun 2013
    Using the principles of Behavior Analysis, I provided behavior-change strategies for families of children with Autism. After performing a functional assessment, I wrote a plan for behavior change, including individual programs written to address each of the child's needs. I provided supervision for the ABA therapist, training for the family, and support to ensure that behavior change is measurable and ongoing in a socially valid direction for the child and their family.
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  • The Wayman Center
    Behavioral Therapist
    The Wayman Center Jun 2009 - Mar 2011
    I worked 1-on-1 with children with Autism and other developmental challenges (ages 2 through 16), I wrote individual treatment plans, provided training for the other therapists and the family on those programs, and collected and analyzed detailed data on each child's progress. I explored tech solutions for addressing communication gaps and taught children to use these tools to communicate. I received supervision and training to attain my BCaBA certification.

Melanie Penney Skills

Applied Behavior Analysis Child Development Interventions Research Community Outreach Therapists Developmental Disabilities Behavior Modification Psychology Autism Spectrum Disorders Training Microsoft Office Customer Service Usability Testing Case Managment Adolescents Behavior Management Program Management Staff Development Special Education Organizational Behavior Social Skills Organizational Development Clinical Supervision Behavior Change Behavioral Health Process Improvement Program Implementation Coaching Crisis Intervention Behavioral Interviewing Program Development Early Intervention Data Collection Data Analysis Contextual Inquiry Affinity Diagramming Card Sorting Presenting Findings Google Analytics Silverback Interaction Design User Research

Melanie Penney Education Details

Frequently Asked Questions about Melanie Penney

What is Melanie Penney's role at the current company?

Melanie Penney's current role is User Experience Design Researcher.

What is Melanie Penney's email address?

Melanie Penney's email address is me****@****ail.com

What is Melanie Penney's direct phone number?

Melanie Penney's direct phone number is +190322*****

What schools did Melanie Penney attend?

Melanie Penney attended University Of Washington, University Of North Texas.

What skills is Melanie Penney known for?

Melanie Penney has skills like Applied Behavior Analysis, Child Development, Interventions, Research, Community Outreach, Therapists, Developmental Disabilities, Behavior Modification, Psychology, Autism Spectrum Disorders, Training, Microsoft Office.

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