Melanie Platte Email and Phone Number
Melanie Platte work email
- Valid
Melanie Platte personal email
- Valid
17+ years in client/ partner facing roles, with 14+ years in SaaS and 7+ years in Fintech. Adept at client integration, product implementation, training and lifecycle success with emphasis on objective based/ metric driven consultation to drive ROI, retention and growth. Versed in adoption and engagement strategies including launch and ongoing marketing and planning. Confident presenting business reviews for internal stakeholders and holding QBRs &/or ABRs with clients. Able to remain cognizant of a variety of needs in my book of business and prioritize effectively. Originally from Northern California, I moved to Utah in 2005 and quickly became enthralled with the Silicon Slopes. I have enjoyed my time with companies including Emida Technologies, Symantec Corporation, and MX. In my spare time, I serve as the Founder and Lead Designer for FandomTreasures- an online retailer for custom, hand-stamped jewelry. I love volunteering, and have served in many roles over the years, with some of my favorites being specifically geared to helping women. I proudly established and coordinated a goals group for women, and served as a group mentor for women starting their own Etsy businesses. I also enjoyed my time as the Board Chair for the Odyssey Charter School Board in American Fork, UT.I spend most of my free time with my family soaking in every minute before my two kids outgrow me. During down time, you'll find me relaxing with good music, reading, or listening to podcasts on an assortment of subjects- true crime being my biggest indulgence! I am passionate about Halloween, and usually start planning and celebrating on September 1st each year. I'm in love with all things Disney, but especially Disneyland, and can frequently be found in the park or planning my next trip.
-
Vp Client Success & SupportBma Jan 2023 - Present -
Owner & Lead DesignerFandomtreasures Aug 2013 - PresentHttps://Www.Etsy.Com/Shop/Fandomtreasures?Ref=Hdr_Shop_MenuCustom hand-stamped jewelry store
-
Director Of Client SuccessBloom Credit Apr 2022 - Jan 2023Focused on optimizing process internally and with clients & partners to enable a quick and smooth onboarding process, maintain high retention and strategically grow ARR. Crafted the baseline Client Success outline to use as we looked to build out a future team. Supported clients during and post live integration; coordinated product and engineering resources, led strategic discussions to identify client needs and objectives while establishing a deep relationship to position us as the expert for all their credit needs, worked cross functionally and coordinated internal teams to support client facing initiatives. Also kept internal stakeholders informed and lead weekly company update on all client progress. -
Manager- Partner Client Strategy ConsultantsMx.Com Jun 2015 - Apr 2022Lehi, UtLead a team of 9 Client Strategy Consultants focused on our Strategic Partners & Resellers and their clients. As a team we were tasked with driving high level strategic initiatives through high & wide business objectives, and as an individual contributor, I was a steward over 20+ partners and 400+ institutions. I owned the relationship post contract, guided initial and deeper integration, provided ongoing strategic support and internal/external executive reporting. As a leader, I mentored those on my team to find the best way to provide strategic care for our clients and be MX evangelists. • Managing and building relationships focused on innovating the banking industry • Trained financial institutions on using and maximizing MX software/products• Strategically consulted with financial institutions regarding marketing and training initiatives• Created custom engagements designed to drive engagement with products • Drove deep innovative integrations specifically to drive product adoption • Designed and implemented strategies for creating a powerful contextual user experience• Created internal processes and aides to accelerate integration timelines• Analyzed and improved processes between internal departments -
Partner Account ManagerAutonettv Media, Inc. Dec 2013 - Jun 2015Worked with top partners to determine success path for them & their clients, and coordinated teams to support defined initiatives. Also functioned operationally and revamped entire cancellation and renewal process, as well as oversaw implementation. -
Account Manager: Symantec Platinum PartnerIntuitive Technology Group Feb 2012 - Dec 2013Relationship manager for government, education & enterprise accounts for Eastern US. Provided customer qualification and needs assessment for vendors, distributors and executives that helped influence project implementation and completion. -
Global Marketing Data Specialist: Global Channel & Alliance MarketingSymantec Apr 2011 - Feb 2012Global reporting on NAM, EMEA & APJ marketing statistics for executives and shareholders to prove value in marketing activities. Audited and coordinated massive data clean up for over 30k accounts in Salesforce. -
Sales OperationsRedtree Leadership Oct 2010 - Apr 2011Part Time Position to be in a low stress environment post maternity leave until I was ready to go back to full time. • Worked with worldwide partners and distributors setting up contracts, processing orders and preparing clients to become facilitators of our courses.• Helped implement an internal process to get day to day logistics of orders away from the reps allowing them more time to sell and ultimately achieve their monthly forecasted goals.
-
Enterprise/Sled Client Success ManagerSymantec May 2008 - Jul 2010Lindon, UtSME for government, education and enterprise accounts including proficiency with their budgets and processes. Coordinated efforts with clients, system engineers, licensing and operations to meet contracted service goals. Exceeded 98% retention annually. -
Sales Support & Operations ManagerEmida Oct 2004 - May 2008*Formerly QComm International• Support for 3 inside and 2 outside sales reps as well as 50+ top level broker accounts. Communicated regularly with large accounts and individual site locations.• Supervised the internal sales operations team and coordinated training courses to merge two customer service teams into one that consistently provided a level of service that won us business over top competitors.
Melanie Platte Skills
Frequently Asked Questions about Melanie Platte
What company does Melanie Platte work for?
Melanie Platte works for Bma
What is Melanie Platte's role at the current company?
Melanie Platte's current role is Fintech Executive// Client & Partner Strategy and Success.
What is Melanie Platte's email address?
Melanie Platte's email address is me****@****hoo.com
What skills is Melanie Platte known for?
Melanie Platte has skills like Marketing Strategy, Strategic Partnerships, Salesforce.com, Account Management, Management, Leadership, Blogging, Strategy, Business Development, Strategic Planning, Customer Satisfaction, Customer Retention.
Not the Melanie Platte you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial