Melanie Lee Email and Phone Number

Employee Relations: Supported and advised management on employee performance, lifecycle changes, and compliance with local and federal employment laws. Resolved employee relations issues promptly and conducted thorough investigations to uphold a fair and respectful workplace.Orientation & Onboarding: Conducted New Employee Orientation meetings for optimal integration into the company culture.Termination Management: Oversaw employee terminations, conducting exit interviews, and managing final pay processes.Coaching & Development: Mentored managers on complex issues, including performance management, disciplinary actions, and legal compliance, enhancing leadership effectiveness.Talent and Organizational Development: Collaborated with business leaders to identify skills gaps and training opportunities, Implemented organizational changes to streamline operations and improve workforce efficiency. Benefits Administration: Managed health and voluntary benefits, including vendor meetings, Open Enrollment activities, Qualifying Life Events, and payroll deductions.Leave, Disability, and Workers Compensation Administration: Expertly managed all leave requests, including FMLA and WA Cares, as well as disability and workers' compensation claims. Ensured compliance with regulations and smooth transitions while providing support and communication to employees throughout the process.HRIS Management: Served as the main HRIS Administrator, processing hires, employee changes, and terminations. Generated and analyzed reports for strategic decision-making.Payroll Processing: Processed biweekly payroll for all employees, ensuring accuracy and compliance with regulations.Project Management: Lead various HR projects, including benefit audits, state setups, and IT migration support, contributing to continuous improvement in HR processes.Talent Acquisition: Posted jobs, screened resumes, scheduled and conducted interviews, processed background checks.

Frontline Support: Provided comprehensive support to associates at all levels, ensuring prompt resolution of inquiries and concerns.Employee Investigations: Conducted thorough on-site employee investigations to address workplace issues and maintain a fair environment.Manager Coaching: Coach managers on complex issues, including communication, performance management, disciplinary actions, and legal compliance, fostering effective leadership.Procedure Development: Create and implement departmental procedures to enhance operational efficiency and ensure consistency in HR practices.Orientation & Onboarding: Facilitate weekly New Employee Orientation meetings, promoting engagement and a smooth transition into the company.Training & Development: Train and onboard new HR department associates, equipping them with the knowledge and skills needed for success.Layoff Support: Provide support for multiple Reduction in Force layoffs across the division, ensuring compliance with regulations and maintaining employee dignity

Benefit Program Management: Oversaw all benefit programs, including Open Enrollment and the implementation of Long-Term Care (LTC) insurance and an internal travel rewards program.Onboarding Administration: Administered all new hire onboarding activities, improving materials to boost engagement. Developed a new onboarding process in response to pandemic protocols and improved onboarding administration efficiency by 50%. HRIS Management: Managed HRIS (Paylocity), ensuring accurate employee data and reporting, contributing to informed decision-making.Payroll Administration: Administered biweekly payroll, ensuring accuracy and compliance with regulatory requirements.Process Improvement: Revised standard operating procedures, successfully reducing new hire onboarding workload by 50%, streamlining processes.401(k) Audit Oversight: Led the company’s first 401(k) audit, ensuring compliance and providing transparency to stakeholders.Claims Processing: Processed all unemployment and workers' compensation claims, supporting employees during transitions.HR Communication: Presented HR updates in monthly all-hands meetings, keeping the organization informed and engaged.

Onboarding Administration: Administered all pre employment and new hire onboarding activities for up to 20 new hires per week, including background checks and E-Verify processing.HRIS Management: Managed Paychex HRIS including employee data, benefits administration, time tracking and report generation.Payroll Administration:Collaborated with Payroll to accurately process semi-monthly payroll for 500+ employees.Frontline Support: Acted as point of contact for all 500+ employee inquiries providing exceptional HR support.

Frontline Support: Provided all HR support to an international company of 120+ remote employees and contractors.Performance Management: Partnered with the management team to provide strategic solutions on all employee issues including performance management, career coaching, and performance improvement plans (PIPs), disciplinary actions and terminations for optimal organizational effectiveness.Policy and Compliance: Implemented company policies and programs to ensure compliance with local, state and federal employment laws.360° Talent Acquisition: Successfully recruited domestic and international staff, increasing employee headcount by 50 employees in two months.Benefits Management: Managed all benefits and insurance plans, including discrimination testing for compliance and implementing new benefit programs including 401(k) and Flexible Spending Accounts (FSAs).Leave Administration: Managed all LOAs including FMLA and disability leavesTraining Development: Created training materials and documented Standard Operating Procedures (SOPs). Organized monthly remote brown-bag meetings to promote continued education and knowledge sharing for staff.Employee Visa Management: Oversaw work visa application processes.Termination Administration: Executed separation processes including exit interviews, layoffs, and unemployment claims.