Melanie Glover Email & Phone Number

Drive the design and implementation of processes to increase efficiency and accuracy for critical charter school functions, such as recruitment & hiring, budget development and tracking, and curriculum and technology inventory, ordering, and distribution. Liaise and collaborate with agency programs and support services to execute cross-functional projects while ensuring compliance with federal and state guidelines. Support district superintendent in development and execution of team priorities and systems of communication and collaboration. Manage grant funds and documentation. Prepare agenda and reports for charter school board of directors.

Manage operations and facilities for fully grown middle and high school, including building safety and security, school transportation, food services, technology, campus events, supplies and procurement, and front office operations. Manage team of individuals to ensure campus data compliance, including attendance records, term grading, and course credit requirements. Lead the process to establish school-wide course schedule (6-12th grade) and ensure every student is enrolled in required courses. Drive decision-making and provide critical campus support as a member of the campus leadership team. Serve as campus HR designee, overseeing paid time off process, including approving absences, securing classroom coverage, tracking and reporting to home office.

Manage team of individuals to provide administrative staff hiring services and create/enhance training and development resources that support the organization's administrative staff. Oversee office managers in four regional offices. Serve as member of Administration Leadership Team. Manage org-wide culture events. Results: Increased number of staff supported from approx 70 to 140+. Maintained high level of satisfaction at development conferences, despite doubling participant size and expanding content to meet needs of several varying roles. Worked with human resources department to establish exceptional hiring partnership. Conducted strategic audit and overhaul of training curriculum (in progress). Influenced more strategic operations of the Admin Leadership Team.

Managed team to expand our tools and resources to provide training and development for growing number of operations coordinators as well as regional assistants. Developed Admin resource website. Expanded development conference to twice yearly (formerly annual). More than doubled number of staff trained/supported. Established org-wide standards for office operations. Successfully hired, trained, and managed a team to high levels of performance.

Founded a team to develop training materials and opportunities for regional office managers. Developed and executed annual operations development conference. Established professional learning community. Developed and executed strategy to increase retention. Established a strong community of support and developed foundational resources that led to increased satisfaction, retention, and compliance among the target group.