Melanie Tiffen Email & Phone Number

Hartford, Connecticut

Austin, Texas

As an Operations Specialist, my focuses include inventory auditing, variance research and reconciliation, shipping and receiving, merchandising, and general office administration and upkeep. Through bi-annual physical inventory counts, I've contributed to a consistent inventory accuracy score of 98.9% or higher. I’ve participated in three Lead-and-Learn experiences in the last three years; one for Operations Expert, one for Store Administrator, and one for Volunteer Champion. These experiences gave me the opportunity to manage and lead a Backstage team, schedule corporate tours and training, and plan community outreach and volunteer events for our store and corporate employees. I’ve also taken on the responsibilities of our stores preservation and vendor relations, as well as resource supply.

Austin, Texas

Specialists at Apple lead the charge in delivering positive customer experiences, creating complete solutions for customers, and driving Apple's market focuses. During my time as a Specialist, I facilitated group workshops, summer camps, and field trips. I created by ownership by instructing new users on how to set up their devices and how to get the most use out of them by using peripherals and repair services. I received mobile certification training and assisted with basic troubleshooting and repairs. I also championed the stores employee engagement team, which allowed me to continue to use my event planning experience to positively influence our employees attitudes. During these two years, I maintained a 100% average in customer satisfaction scores.

Wichita, Kansas

As an Assistant Coordinator, my responsibilities were day-of strategies and executions, including set up/tear downs, vendor communication, timeline adherence, and crisis management. While in this role, I developed a passion for organization and creative solutions. I learned the importance of being detail-oriented, and anticipating the needs for individuals and large groups This role helped develop my competencies in critical thinking, time management, and forethought.

Wellington, Kansas

My primary duties at The Gold Corner were jewelry and bridal sales. I also performed general office administration duties, inventory management, visual merchandising, daily bank deposits, trophy engraving, minor jewelry repairs and created content for our social media.