I am responsible for the margin calculation of service solution and drafting of service level agreements. I lead the contract lifecycle, from initiation to closeout, manage the documentation and monitor the profitability of contracts. - Value proposition and pricing preparation- Sales presentation - Cost analyses - Contract management- Corporate compliance of Service Level Agreements- Forecasting Service Solutions and Consumables - Sales reporting (profitability, growth, retention etc.)- Salesforce (CRM) coaching - SAP/R3 proficiencyTetra Pak is a global food processing and packaging solutions company offering solutions to meet customer requirements in food, dairy, beverage, ice cream and prepared food.

- Lead execution of service events in liaison with customers and Account Manager - Manage resources planner - Coordinate team events, functions and off-site meetings- Oversee internal training plans for FSO (Field Service Operation)- Quality and technical issue management- Claim Management - Purchase components and plan resources for upgrades projects- Process sub-contractor timesheets and invoices - Manage service report filing and circulation

Aruma (formerly the E. W. Tipping Foundation) is a not-for-profit community organisation. The Foundation provides disability services, children and family services, and services for people exiting the corrections system.- Coordinate Board meetings and the AGM- Draft correspondence and prepare briefing packs, reports and papers- Undertake research tasks - Calendar and travel management- Organise and collate meeting agendas on behalf of the Executive Team

- Responsible for maintaining the day-to-day operations of the spare parts department- Assisted internal and external customers with identifying and sourcing spare part numbers

Obtained hands-on experience in various business functions including Sales Administration, Human Resources, Payroll and Accounting, Logistics, Procurement, Inventory, Project Management, and Marketing

Three months internship to expand my work experience within the Marketing, Service and Sales departments.