Melanie White Email & Phone Number

Atlanta, Ga, Us

Forchheim, De

Sr. Manager, Global People Connect (HR Shared Services) Participated in the global HR transformation and in-sourcing of HR Operations from a 3rd party vendor while simultaneously maintaining operations for a smaller company that had been acquired to create a regional HR Operations hub with a “customer first” focus. Responsible for case management, global metrics, process documentation, and transactions supporting 17,000 North America employees within a global organization of 70,000.• Developed a repeatable training/onboarding plan for regional HR talent and reduced learning curve from on year to three months.• Served as the regional HR Operations Manager for a global healthcare company responsible for ~3,500 employees within a company of 10,000 that was acquired by a larger organization while maintaining operations in both companies• Stabilized the Americas team and built positive relationships within Latin America, Germany, and Asia• Appointed as Global Process Owner for Case Management and nominated as the face of the “Own It” campaign for Talent Acquisition• Responsible for 2 Managers and 16 individual contributors distributed in Canada, US, Colombia, and Brazil• Effectively uses technology (ServiceNow and Workday) to drive meaningful change through real time analytics & data monitoring• Builds and maintains strong cross-functional stakeholder relationships for effective daily partnership with HR COE’s, Business Process Owners across HR, HRIS, IT, Finance to drive consistency across all HR Operations groups• Actively monitors and uses metrics and trends to determine where process improvement opportunities exist.• Makes improvement suggestions based on workload management, analyzing trends, or to comply with regulatory and/or policy changes.• Identifies ways to improve/reduce inquiry volume by co-creating self-serve knowledge management materials with team, proposing user communications or improvements to user guides and training materials

Atlanta, Georgia, Us

IFC certified coaching and consulting servicesBacked by Big 4 consulting experience with Accenture and 25+ years of experience in various HR environments, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Services include: Talent Management, HRIS, Strategy & Roadmap Planning, Diversity, Equity, & Inclusion

Atlanta, Georgia, Us

Responsible for all of the HRIS functions for and 11-entity healthcare system of over 25,000 employees. Responsible for providing oversight and leadership for all activities related to the HR Operations function of the Human Resources department including HRIS, Benefits, Compensation, HR administration, project management, workers comp, leave management, credentialing and HR compliance/audit while fostering an environment of accountability, excellence, collaboration, and innovation.

Atlanta, Georgia, Us

Responsible for all of the HRIS functions for a 9 entity healthcare system that has over 16,000 employees. Provide project leadership and direction for all HR systems. Manage a team of 8 Analysts and System Administrators. Serve on the integration team as new hospitals are acquired to ensure all new data flows through the systems appropriately. Ultimately responsible for data integrity in all systems such as:PeopleSoft 9.2KronosOracle CloudProprietary Performance Management SystemLicense & CertificationAbsence ManagementGovernment ReportingTaleoHealth StreamBenefits Administration

Atlanta, Georgia, Us

Served as the Lead Analyst for HRIS. Managed a team of four direct reports in the design, development, maintenance, and support for:KronosTaleoOracle CloudHealth StreamLicense & Certification

Atlanta, Georgia, Us

Work with an 8 entity hospital to optimize existing systems and transform the organization to a self-service culture.* Serve as the functional lead for the PeopleSoft optimization and upgrade to 9.2* Co-Lead the change management initiative for the transformation to a self-service culture* Manage cross functional teams of internal employees and outside Consultants and Contractors* Serve as the functional lead for the PeopleSoft optimization* Ensure on-time delivery of project implementations* Implement consistent testing methodology* Participate in the implementation of Cloud technology for Performance Management and Compensation

Work with a large hotel group to implement a global Workday solution for Human Resources* Develop weekly status reporting for 6 work streams including tracking issues, risks, and decisions* Implement the change request process as well as weekly tracking, costing, and reviewing all change requests* Manage the project plan and escalate shifts in dates* Ensure resources are properly allocated and utilized and coordinate workload balancing when necessary* Track deliverables and ensure proper location per contract with client* Supervise 1 PMO Analyst

Dublin 2, Ie

Work with a large healthcare client in bringing 26 hospital systems with 100,000 employees onto a single PeopleSoft 9.0 system for HR, Finance, and Supply ChainCore Deployment Lead 1/12 - 11/13* Serve as the project manager for the deployment checklist that contains 3500+ tasks spanning 3 releases which includes 10 hospitals with multiple locations* Directly manage a team of 4 Deployment Support resources and 2 summer Interns* Conduct weekly calls with cross functional teams to obtain status on tasks and provide task clarification and guidance* Provide weekly status reports to the leadership team with critical updates on deployment progressFunctional Design Lead / Functional Defect Coordinator 7/11 – 12/11* Tracked the completion of 60+ functional design updates and provided daily completion metrics* Conducted requirements gathering sessionsfor items that were rejected during UAT * Planned and managed the unit and vendor testing of all HR interfaces* Managed 1 direct report and directed/influenced the work of 12 HR resourcesHR Deployment Capability Lead 6/11 – 7/11* Led the HR deployment for the Alpha roll out from the Accenture perspective for a hospital with 2500 employees* Managed a team of 8 resources in 3 locations to ensure the client was trained and comfortable on the system* Worked with hospital leaders to ensure tasks on the deployment checklist were completed on timeHR Testing Lead 10/10 – 6/11* Led the assembly (350 scripts) and product testing (1261 scripts) for a large healthcare client* Managed a team of 5 on shore and 12 off shore testing resources in the development of the test conditions, scripts, and scenarios as well as the on-time execution of all of the scriptsHR Portal Designer 7/10 – 10/10* Conducted requirements gathering and gap analysis sessions and create or update functional designs as needed* Created the portal layout and design for the PeopleSoft portal objects on a WCI enabled portal

Atlanta, Georgia, Us

• Manage small to medium scale HR technology projects such as implementing an Expatriate Payroll system and launching Manager Self-Service in Europe and Asia Pacific• Facilitate the outsourcing of Exit Interviews to reduce the workload of HR Generalists and ensure better response rates from terminates• Migrate content from disparate systems and websites into a PeopleSoft 8.9 employee portal (snap) which enables the company to offer employee and manager self-service capabilities to employees for HR transactions• Direct User Acceptance Testing for all snap releases; develop the test plan from design specifications, identify testers and coordinate testing efforts, communicate with the developers to resolve issues discovered during testing, and track issues through PVCS• Facilitate working sessions for additional phases of snap implementation to develop requirements, determine objectives and desired deliverables, and distribute action items to project team• Configure the structure and content of the portal as well as register all of the pages for easier searching as well as apply security to content and pages• Provide Level 2 support to snap users when questions and feedback are received via the Contact Us feature as well as oversee production support issues that relate to Human Resources or Payroll within snap which includes facilitate requirements meetings, define resolutions, and document best practices• Train functional user groups and content owners on new processes and technologies as a result of the implementation of self-service as well as provide full support to the user groups for questions and additional training

Atlanta, Ga, Us

• Collected, compiled, and analyzed data for designated Human Resource and Service Performance functions and provided division wide reporting, trends, and statistics based on queries from PeopleSoft 8.3 and Ross systems• Designed and generated statistical and summary reports by determining user’s needs and analyzing the data to provide accurate and complete reports• Utilized Crystal Reports to consolidate all of the Recruiting data into actionable reports based on data housed in three disparate systems; an ancient applicant tracking system, PeopleSoft, as well as a proprietary system• Provided Level 1 support for system issues and questions

• Maintained employee data for 350 employees in CSS HRizon; managed basic employee, payroll and benefits information while simultaneously maintaining a complex Excel spreadsheet that stored employees, cost centers, employee skills and recruiting information• Provided an overview of company benefits during New Hire Orientation; managed Open Enrollment process; processed life status changes; analyzed and resolved complex coverage/billing issues; handled the filing and compliance requirements affecting employee benefit programs, including COBRA, FMLA, and DOL requirements; managed the termination/exit process and ensured that the employee received all of the DOL and COBRA information upon departure• Maintained data integrity and processed non-exempt Payroll

Roseland, New Jersey, Us

Roseland, New Jersey, Us

Ba, English

Education record