Payment operations analysts collect data about current operations through observations, reports, telephone verification and problem definition. Attention to detail has become my specialty. I am a curious person who enjoys learning new things and finding solutions to existing situations and has a positive outlook on life and a strong ability to adapt and build a stable atmosphere. I am a fast phase person who can work under pressure.
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Operations AnalystShopee Jan 2023 - Jun 2024Jakarta Raya, Indonesia- Monitoring users/customers of the Shopee application, especially the Spaylater and Spinjam features. - Monitoring due date delays made by Spaylater and Spinjam users.- Educate users and convey the provisions regarding the use of Spinjam & Spaylter bothgood and bad impacts.-Then the evaluation determines conformity with the UAT (User Acceptance Testing) evaluation by means of observation, integration testing, user interviews based on existing data in the CRM system via telephone.- Monitoring based on Genesys cloud CRM integration consists of case management and force management.
Melani Putri Education Details
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Sma Negeri 1 BrebesIpa
Frequently Asked Questions about Melani Putri
What is Melani Putri's role at the current company?
Melani Putri's current role is Operations Analyst Payment.
What schools did Melani Putri attend?
Melani Putri attended Universitas Islam Syekh Yusuf Tangerang, Sma Negeri 1 Brebes.
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Melani Putri
Sales Attendant For Fladeo Group | Sales Attendant | Sales Assistant | Sales In Store EnthusiastBandung -
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