Melannie Mcgroarty Email & Phone Number

Asheville, Nc, Us

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Providing the highest quality wax service while maintaining a cheerful and positive attitude.• Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous Process™ and product portfolio.• Responsible for educating all guests on benefits and consistency with waxing.• Responsible for educating guests on current in-center promotions. Establish and maintain professional relationships with guests.• Responsible for maintaining a thoroughly clean wax suite at all times. Retain guests through pre-booking.• Responsible for maintaining and exceeding center and individual goals.• Adhering to the reservation book managed by the GS Associate.• Responsible for arriving at work on time wearing the appropriate dress code and name tag.• Responsible for creating a memorable guest experience.• Responsible for following all corporate policies and procedures

•Greet all clients and patients professionally and provide friendly, knowledgeable assistance.•Serve as an initial source of information to clients.•Answering incoming calls/emails at high-volume, multi-line phone switchboard •Schedule all appointments•Enter all data into the computer for clients.•Take payment for services and enter into record.•Verify medication refills.•Setup new client records.•Assist practice manager with clerical, administrative needs, and procedures to maximize efficiency and team productivity.•Perform day end closeout.•Supervise and train front desk staff•Handle any guest concerns/challenges that arise•Maintaining accounts receivable•Collecting outstanding balances•Employee scheduling.

Asheville, North Carolina, United States

Hendersonville, North Carolina

•Greet incoming clients and patients professionally and provide friendly, knowledgeable assistance.•Serve as an initial source of information to clients.•Answering incoming calls/emails at high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel when necessary.•Make all appointments and then confirm the day prior via phone.•Escort clients into exam rooms.•Enter all data into the computer for clients.•Take payment for services and enter into record.•Verify medication refills.•Setup new client records.•Assist internal staff with clerical, administrative needs, and procedures to maximize efficiency and team productivity.•Setup/verify accuracy of invoices.•Perform day end closeout.•Supervise and train front desk staff•Handle any guest concerns/challenges that arise•Maintaining accounts receivable•Collecting outstanding balances•Employee scheduling.

Vero Beach, Fl

• Conduct all business in accordance with Greystones's policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.• Works with lease renewals each month.• Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.• Maintains awareness of local market conditions and trends.• Contributes ideas to property manager for marketing community and improving resident satisfaction.• Updates required reports concerning move-out notices, activity, etc., daily and provide information to the property manager.• Conducts service follow-up with resident when work is completed.• Oversaw monthly collections of over $200,00 in funds, maintaining high payment rates by building positive relationships with tenants.• Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.• Resolved conflicts between tenants in the most effective manner.• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.• Showed apartments to potential tenants and answered questions regarding community.• Escalated any significant issues to property manager for immediate remediation.• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.• Kept accurate records of all resident and tenant correspondence.• Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.

Vero Beach, Fl

• The first point of contact for new and existing customers and visitors therefore provides an exceptional impression and service.• Managing switchboards; handling calls of various internal /external clients as well as various Regus areas of business.• Managing meeting room booking system.• Preparing offices for move-in/ move-outs.• Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries.• Resetting Meeting Rooms to accommodate bookings.• Procurement.• Demonstrate ownership of the center to ensure the center is 'always show ready'-.• Contributes to the overall revenue of the center by identifying opportunities to promote Regus products and services.• Managed enrollment and paperwork for individuals to take advantage of community resources.• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and processing billing.

Vero Beach, Fl

Assists with area clerical duties such as typing, photocopying, filing, scanning and faxing documents, medical records, reports and other materials.May assist with data entry into reports, creation and maintaining of databases, spreadsheets, and other documents using a variety of software applications.Prints, sorts, and organizes paperwork, reports and/or materials to be sent out. Prepares outgoing correspondence to include folding, stuffing, and postage stamping. Mails/sends out or distributes paperwork, reports and/or materials as directed by the department needs.Requests materials, information, logs receipt appropriately per department guidelines. Assists other clerical staff with clerical duties as time permits. May provide backup coverage when needed.Maintains Policy and Procedure.Provides general reception duties.

Vero Beach, Fl

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information.Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.Helps patients in distress by responding to emergencies.Protects patients' rights by maintaining confidentiality of personal and financial information.Maintains operations by following policies and procedures; reporting needed changes.Contributes to team effort by accomplishing related results as needed.

Vero Beach, Florida

Interacted with different attitudes and positions of others. Strong analytical and problem solving skills. Strong oral communication skills including ability to listen to and interact with a diverse group of people. Ability to retain and interpret a large range of information. Proficient in performing secretarial and clerical duties with speed and accuracy without immediate and constant supervision. Schedules all health center and spa appointments.Answer phones.Create all member physical/medical charts.Prepare monthly attendance data reports.Check in members.Order office and spa supplies.Any and all other duties as assigned.

Ft . Pierce, Fl

Received written prescriptions, refilled requests, and verified that information was completed accurately. Maintained proper storage and security conditions for drugs. Filled bottles with prescribed medications type and affixed labels. Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information. Priced and filed prescriptions that have been filled. Cleaned, and helped maintain equipment, work areas, and sterilized glassware according to prescribed methods. Established and maintained patient profiles, including lists of medications taken by individual patients. Ordered, labeled, and counted stock of medications, chemicals, supplies, and entered inventory data into computer.

Licentiate Degree, Nail Technician/Specialist And Manicurist

Licentiate Degree, Master Aesthetician/Esthetician

Phlebotomy Certification, Phlebotomy Technician/Phlebotomist

Business Administration And Management, General