• Computerization, project creation and updating ordering information using EnterSoft • Creating Technician's program and ensuring its implementation• Calculating Technician's working hours and executing payroll• Updating EnterSoft program with security, closed circuit, fire, and extinguishing system failures• Managing, monitoring and updating customer records

- Implementing air transport law and ensuring that air passengers abide with relevant regulations- Performing safety checks, check-in, and boarding duties- Managing customer experience by monitoring and evaluating brand and service perception- Helping to train new staff members

- Served as point of contact for customers and ensured pleasant customer experience by treating them in a cordial and courteous manner- Effectively performed tasks under pressure and adverse circumstances in fast-paced environment- Regulated air passengers' behaviour

- Exceeded sales monthly goals for 3 consecutive months- Introduced customised special offer packages based on analysis of customer’s needs to maintain above-average business rates- Achieved personal sales targets in line with KPI objectives, in a fast-paced retail environment- Supported Store Manager with training of new employees

- Assisted in planning and execution of water well drilling operations- Investigated and located water deposits by using geophysicalsurveying methods- Monitored and maintained water wells and water-lift mechanisms- Prepared water well maintenance and performance report