Melati Baybars Email & Phone Number

Seattle, Washington

• Organize and manage the process between Operations and Development regarding online claims.• Make changes to websites using html.• Monitor the performance and errors of online claims. Use SQL to further investigate errors.• Monitor and set up weekly online claim cost reporting mechanism including development time and requests handled, days to requests handled, days to redirection, queries handled, bugs raised.• Manage development of the online claims template to include new features and graphics styles. Using project management techniques coordinate the software development team to deliver enhancements to the templates according to the development plan.Keep the online claim site development plan up to date and communicate progress inside and outside the online claims site.• Assist operations with site testing by suggesting test procedures, providing training and access for entering bugs in TFS, providing access to tools (browserstack), testing the template.• Own, manage and create content to enhance the online claim deployment and implementation by housing a central depository for all aspects of online claims.

Greater Seattle Area

• Responsible for assisting the Director of Operations in coordinating the implementation, execution, and completion of large scale class action settlements (antitrust, consumer/product and labor/employment), ensuring compliance with client expectations and company commitments, strategies, and goals.• Clarification of procedural issues under the Settlement Agreement in order that claims review accuracy is maintained.

• Analyze and review the loading and de-duping of client supplied data in SQL databases.• Copyediting and proofing of vendor print files.• Verify statistical reporting to clients and statistics in court filings such as declarations and affidavits. • Review design specifications and test processing screens for accurate collection of information and functionality. • Confirm and monitor project timeline and schedule.• Review and validate distribution calculations and entitlements in SQL databases. • Test data-driven website implementations, including both back-end processing and data capture, as well as front-end presentation layout and functionality. • Review all aspects of Settlements to ensure compliance with Court Orders.

• Participated on case teams for the effective and complete administration of Chapter 11 bankruptcy matters. Worked collaboratively across the organization managing the pivotal points on each case with appropriate team members.• Responsible for large-scale claim review process analyzing documents in individual claimant files against case requirements and guidelines to appropriately categorize contracts and claim documents for final claim determination.• Worked within databases to set up service of documents to affected parties serving pleadings and related documents with attention to appropriate service of specific parties.• Reviewed contracts with a focus on capturing appropriate parties for initial mailings, completion of Debtor’s schedules, and capturing data points related to multiple Chapter 11 case phases.• Navigated Bankruptcy Court’s PACER system to identify and obtain relevant legal documents from electronic dockets. • Drafted and electronically filed affidavits of service in chapter 11 and 7 bankruptcy cases regarding service of documents on behalf of clients. • Disseminated disclosure statements, plans of reorganization, customized proof of claim forms, and notices of hearing to creditors and other parties in interest at the direction of counsel.• Facilitated case management with counsel regarding expedited delivery of important case documents.• Updated client databases used for preparing bankruptcy forms, conducting claims reconciliation, and maintaining service matrices. Supervised and trained administrative staff regarding using databases.

Greater Seattle Area

• Verified and validated all Seattle bankruptcy notice mailings for affidavits of service. Monitored and responded to all service requests to ensure they were being acted on in a timely fashion and reviewed all aspects of services for compliance with case management orders.• Primary point of contact for case teams regarding the creation and revision of affidavits of service.• Created templates and draft affidavits of service for bankruptcy services.• Reviewed affidavit exhibits for any errors, omissions, and issues ensuring accuracy and details; clarified any discrepancies.• Responsible for quality assurance review and finalization of affidavits of service.

Seattle

• Worked as part of the Attorney Team of the Gulf Coast Claims Facility from the Deepwater Horizon Incident where I audited claim filings for material issues including attorney representation and resolutions for attorney conflicts. • Extensive use of databases to update and audit claims to ensure compliance and accuracy. • Responded to urgent and last minute requests from upper management for compliance reports and spreadsheets with great attention to detail. Reviewed claim processing screens for accurate collection of information based on client requested data.

Redmond, Wa

• Worked on preparing patent applications for filing with the USPTO including creating drawings using Microsoft Visio. • Explained the patenting process and conducted disclosure meetings with inventors to ensure a full understanding of the invention while setting reasonable expectations for the inventor.• Knowledgeable and familiar with USPTO private PAIR, EFS-Web, and various online patent search websites.

Seattle, Wa

• Worked on transactional intellectual property issues including a variety of software and other technology licensing, web site terms of use, and privacy policies. • Assisted in work with telecommunication and wireless technology companies on content and licensing transactions including complex contract agreements with suppliers and partners and due diligence review of specifications and statement of works.• Worked with Microsoft Corporation helping to draft technology licenses including developer agreements, participant agreements, content usage rights and EULA’s.• Extensive research and analysis of new technologies.

Seattle, Wa

• Assisted Senior Partner with digital media strategy for Paramount Digital Entertainment including video on demand and download to own issues as well as strategic digital promotion between PDE and major technology company.• Worked on Microsoft Live Labs agreements between Microsoft and various top tier educational institutions including Harvard University, Carnegie Mellon University, University of Washington and University of North Carolina.

Seattle, Wa

• Participated in three week intensive CASRIP Summer Institute and High Technology Protection Summit. Recorded official notes and lead small group discussions for participants covering the fundamentals of patent prosecution, patent litigation and licensing. • Advanced subjects included Patent Claim and Specification Drafting, Appeals, Reissue, PCT, and EP Prosecution and Licensing.

Seattle, Wa

• Assisted attorneys and clients with domestic and international patent filings. Worked with docketing and database management systems for incoming/outgoing PTO, PCT, WIPO communication. • Supported the patent application preparation and prosecution process by helping prepare formal documents for patent filings.• Searched and downloaded patents and generated Information Disclosure Statements using IPDAS and Public/Private PAIR.• Worked on double docketing procedures to ensure accuracy that all filing and USPTO response dates were met.• Mentored and trained incoming staff in patent specific programs and procedures.

Assisted, managed and helped support the Northwest Region of Bank of America's Supplier Diversity program.

J.D., Law

Ba, Physics

Ma, Political Science