Mel Baxter, M.Ed, M.S. Email and Phone Number
Dallas, TX, US
Mel Baxter, M.Ed, M.S.'s Location
Dallas, Texas, United States, United States
Mel Baxter, M.Ed, M.S.'s Contact Details
Mel Baxter, M.Ed, M.S. work email
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Mel Baxter, M.Ed, M.S. personal email
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Mel Baxter, M.Ed, M.S. phone numbers
About Mel Baxter, M.Ed, M.S.
Mel Baxter, M.Ed, M.S. is a Director of Admission Student Experience at Southern Methodist University. He possess expertise in event planning, public speaking, leadership, social media, higher education and 12 more skills.
Mel Baxter, M.Ed, M.S.'s Current Company Details
Mel Baxter, M.Ed, M.S. Work Experience Details
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Director Of Admission Student ExperienceSouthern Methodist UniversityDallas, Tx, Us
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Director Of Admission Student ExperienceSouthern Methodist University Oct 2024 - PresentDallas, Texas, United States
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Founder & CeoThe Mel Baxter Group, Llc Jun 2023 - Present• Built company to empower women through coaching, consulting, team trainings, and speaking engagements• Create and present impactful learning opportunities on subjects such as building rapport, asking more thoughtfulquestions, reframing mindsets on feedback, and increasing confidence• Coach clients to be more confident in their professional and personal lives -
Director Of Visitor ExperienceUniversity Of North Texas Aug 2022 - Oct 2024Dallas-Fort Worth Metroplex• Coach, supervise and oversee Visitor Experience team, including full-time staff, graduate assistants and student ambassadors with the goal of providing a remarkable visitor experience• Provide oversight for the visitor experience, including but not limited to: student ambassador recruitment, large-scale admissions events, group tours, daily prospective student tours, welcome center operations and collaborating with campus partners• Partner with and consult campus partners regarding ways to improve their tour offerings and overall visitor experience; provide recommendations and best practices -
Immediate Past PresidentCivsa: Collegiate Information And Visitor Services Association Jul 2023 - Jun 2024• Advise and support current President• Oversee the Nominating Committee, including the nominations and elections process• Oversee the Strategic Planning Committee and ensure the association is working toward its goals -
PresidentCivsa: Collegiate Information And Visitor Services Association Jul 2022 - Jun 2023• Planned 2 large-scale conferences - the Student Development Institute and Annual Conference; both conferences broke attendance records • Oversaw board of 30+ visitor experience professionals nationwide• Created the Community College Engagement Taskforce and provided programming specific to community college staff members and student ambassadors
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President-ElectCivsa: Collegiate Information And Visitor Services Association Jul 2021 - Jun 2022• Elected to lead organization of 1,600 members representing over 600 higher education institutions worldwide• Oversaw 5 Regional Directors; supported their recruitment and retention efforts, including planning regional events across the country
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SecretaryCivsa: Collegiate Information And Visitor Services Association Jul 2020 - Jun 2021• Attended and took notes during each Executive Board and Board meeting• Supported President in planning additional meetings and gatherings
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Annual Conference Co-ChairCivsa: Collegiate Information And Visitor Services Association Jul 2019 - Jun 2020• Selected to plan large-scale conference for visitor experience and admissions professionals• Led committee of staff members across the country• When the conference was cancelled due to COVID-19, transitioned to virtual programming throughout the summer
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Regional DirectorCivsa: Collegiate Information And Visitor Services Association Jul 2017 - Jun 2019• Oversaw the recruitment and retention of prospective members and members in the following states: Arkansas, Kansas, Louisiana, Mississippi, Missouri, Oklahoma, and Texas• Worked with staff members at various higher education institutions to plan and implement in-person regional events• Led committee of staff members across the region
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Assistant Director Of Visitor ExperienceNew York University Nov 2021 - Aug 2022New York, New York, United States• Planned and executed of a broad range of special events and customer service initiatives in the admissions centers at NYU’s Washington Square and Brooklyn Campuses• Developed and coordinated all virtual information sessions and tours for prospective NYU students• Focused on customer service + visit experience, and found ways to improve service levels through feedback and data• Represented the University as a liaison between campus partners for visitor relations and special events• Developed concepts, campaigns, and strategies in consultation with the Marketing and Communications team -
Visitor Experience SpecialistNew York University Jul 2019 - Nov 2021New York, New York• Supported campus visit experience for prospective undergraduate students in Manhattan and in Brooklyn at the Tandon School of Engineering• Implemented plans to improve digital, email, phone and in-person customer service • Planed and executed a broad range of events and programs in-person and online• Assessed visitor volume and overall visit experience for 92,000+ annual visitors• Developed recommendations to align the experience with strategic goals of the Marketing & Communication Team and Office of Enrollment Management • Created concepts and campaigns to foster visitor satisfaction
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Fitness InstructorCorepower Yoga Dec 2019 - Aug 2022New York, New York, United States -
Visitor Center DirectorThe University Of Texas At Austin Sep 2015 - Jul 2019Austin, Texas• Communicated university story to audiences of 10-1,000 by delivering thoughtful presentations• Increased interest in UT for 92% of prospective students and families in attendance of presentations• Hired, trained, evaluated and supervised 65 university ambassadors and 1 full-time administrator• Conducted performance reviews and evaluations bi-annually for 65 university ambassadors• Oversaw university visitor center operations, including 66,000+ annual visitors• Created opportunities for university ambassadors to cultivate meaningful relationships with student staff and visitors• Generated and maintained partnerships with university departments and community organizations• Reviewed applicants for admission; communicated regularly with prospective students, families and counselors -
Assistant Director Of Visitor RelationsStanford University Oct 2014 - Sep 2015Stanford, California• Oversaw the successful completion of daily, periodic and seasonal Visitor Center operations by the Visitor Center Coordinator and a staff of 90 student guides• Organized and directed the processes of recruiting, hiring, training and supervising the student tour guide staff• Conducted performance reviews for approximately 8-12 student managers, and general performance evaluations for all guides• Developed and lead day-long orientation and 5-week training process for 30-40 new student employees annually• Coordinated ongoing training and coaching to ensure excellence and consistency of experience for visitors, as well as professional development for student staff• Addressed and resolved staff performance issues and violations of department policies• Coordinated and facilitated monthly staff meetings and quarterly student manager meetings• Served as a Visitor Center liaison with Stanford departments and organizations, and oversaw the role of liaison to outside groups -
Visitor Relations CoordinatorStanford University May 2014 - Oct 2014Stanford, California• Assisted in the process of supervising 90 university ambassadors• Coordinated multiple office and facility procedures, including cash handling and reporting, maintain and ordering office supplies and equipment, administration and verification of timecard reporting
Mel Baxter, M.Ed, M.S. Skills
Event Planning
Public Speaking
Leadership
Social Media
Higher Education
Fundraising
Student Affairs
Time Management
Recruiting
Research
Facebook
Training
Nonprofits
Interviews
Social Networking
Customer Service
Microsoft Office
Mel Baxter, M.Ed, M.S. Education Details
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Communication Studies -
Executive Coaching And Organizational Consulting
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Student Affairs
Frequently Asked Questions about Mel Baxter, M.Ed, M.S.
What company does Mel Baxter, M.Ed, M.S. work for?
Mel Baxter, M.Ed, M.S. works for Southern Methodist University
What is Mel Baxter, M.Ed, M.S.'s role at the current company?
Mel Baxter, M.Ed, M.S.'s current role is Director of Admission Student Experience.
What is Mel Baxter, M.Ed, M.S.'s email address?
Mel Baxter, M.Ed, M.S.'s email address is me****@****nyu.edu
What is Mel Baxter, M.Ed, M.S.'s direct phone number?
Mel Baxter, M.Ed, M.S.'s direct phone number is +191321*****
What schools did Mel Baxter, M.Ed, M.S. attend?
Mel Baxter, M.Ed, M.S. attended The University Of Georgia, New York University, Clemson University.
What skills is Mel Baxter, M.Ed, M.S. known for?
Mel Baxter, M.Ed, M.S. has skills like Event Planning, Public Speaking, Leadership, Social Media, Higher Education, Fundraising, Student Affairs, Time Management, Recruiting, Research, Facebook, Training.
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