Melbert Roque

Melbert Roque Email and Phone Number

Restaurant Operations @ ACE Coffee Roasters
Edmonton, AB, CA
Melbert Roque's Location
Edmonton, Alberta, Canada, Canada
About Melbert Roque

Been in F&B for 17yrs and counting, thru these years - I was able to practice Work ethic, professionalism and humility of which i could say are the foundations of my career in F&B. My experienced in store operations and in specialty coffee creates a new dimension in my professional growth.With years of experience in managing people, handling customer complaints, customer service & hospitality, stock inventory, hiring and training of new employees and office work taught me to become proactive to any challenges that comes along the way.Further information of me are as follows:• Believes in training as one of the core in daily operations.• Teacher by profession and trainer by choice.• Passion in coffee, Exploring specialty coffee thru training, cupping and being surrounded by coffee enthusiast.• Has an expertise in Microsoft Office• SCA Certified in Barista Skills, Brewing Skills and Sensory• Conducts training for service and barista• Well rounded functionality as operations coordinator• Flexible and adaptable to any work environment.

Melbert Roque's Current Company Details
ACE Coffee Roasters

Ace Coffee Roasters

View
Restaurant Operations
Edmonton, AB, CA
Employees:
6
Melbert Roque Work Experience Details
  • Ace Coffee Roasters
    Restaurant Operations
    Ace Coffee Roasters
    Edmonton, Ab, Ca
  • Ace Coffee Roasters
    Operations Coordinator
    Ace Coffee Roasters Sep 2023 - Present
    Edmonton, Alberta, Canada
  • Esso Coffee
    Quality Control & Training Manager
    Esso Coffee Jan 2022 - Sep 2023
    Jeddah, Makkah, Saudi Arabia
  • C Hub.Sa
    Operations Coordinator
    C Hub.Sa Feb 2020 - Dec 2021
    Conduct coffee training.Conduct service and management trainings.Coordinate branch managers on daily basis.Update and monitor admin reports.Conduct store audits.Conduct quality control on coffees.Perform cupping on new coffees.
  • Brew 92°
    Operations Coordinator
    Brew 92° Mar 2016 - Sep 2019
    Jeddah, Makkah, Saudi Arabia
    Conduct orientation and training.Conduct store audits.Admin work for Brew92.Coordinates with Store Managers with regards to standards, updates and procedures.
  • Kuppa Roastery & Cafe
    Store Manager
    Kuppa Roastery & Cafe Mar 2014 - Mar 2016
    Taguig, National Capital Region, Philippines
    Overall incharge in store operations.Conduct hiring of staffs.Conduct training and orientation.Manages stocks and inventory.Manages stocks performance and evaluation.Ensuring QSC (Quality, Service & Cleanliness) at high level.Report sales and inventory to top management,Check sales and update.Conduct monthly meeting and team updates.Perform staff payroll-cut off.
  • Telus
    Customer Service Representative
    Telus Oct 2013 - Mar 2014
    Taguig, National Capital Region, Philippines
    Assisting customers from USA using Greendot prepaid card.Customer relations.
  • Elro Retail Corporation
    Store Supervisor
    Elro Retail Corporation Feb 2013 - Sep 2013
    General Santos, Soccsksargen, Philippines
    Manages store operation.Conduct inventory.Perform staff scheduling.Create sales program to increase sales.Selling Ipanema and Grendha slippers.
  • Greenwich
    Assistant Store Manager
    Greenwich Jan 2012 - Dec 2012
    Koronadal, Soccsksargen, Philippines
    Managing service station.Conduct marketing sales.Perform monthly inventory.Daily sales report.Manages shift operations.Conduct training and orientation.
  • Jollibee Foods Corporation
    Assistant Store Manager
    Jollibee Foods Corporation Feb 2005 - Dec 2011
    Koronadal, Soccsksargen, Philippines
    Conduct store orientation and training.Perform sales marketing.Manages shift operation at service area.Motivates employee.Conduct staff evaluation.Perform month end report sales and inventory.Stocks management,Sales report on daily basis
  • Jollibee Foods Corporation
    Regular Crew
    Jollibee Foods Corporation Mar 2003 - Jan 2005
    General Santos, Soccsksargen, Philippines
    Production Controller in Kitchen.Ensure product availability.Pass audit.Ensure cleanliness at all times.Standards is monitored.

Melbert Roque Education Details

Frequently Asked Questions about Melbert Roque

What company does Melbert Roque work for?

Melbert Roque works for Ace Coffee Roasters

What is Melbert Roque's role at the current company?

Melbert Roque's current role is Restaurant Operations.

What schools did Melbert Roque attend?

Melbert Roque attended Notre Dame Of Dadiangas University.

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