Melbert Roque Email and Phone Number
Been in F&B for 17yrs and counting, thru these years - I was able to practice Work ethic, professionalism and humility of which i could say are the foundations of my career in F&B. My experienced in store operations and in specialty coffee creates a new dimension in my professional growth.With years of experience in managing people, handling customer complaints, customer service & hospitality, stock inventory, hiring and training of new employees and office work taught me to become proactive to any challenges that comes along the way.Further information of me are as follows:• Believes in training as one of the core in daily operations.• Teacher by profession and trainer by choice.• Passion in coffee, Exploring specialty coffee thru training, cupping and being surrounded by coffee enthusiast.• Has an expertise in Microsoft Office• SCA Certified in Barista Skills, Brewing Skills and Sensory• Conducts training for service and barista• Well rounded functionality as operations coordinator• Flexible and adaptable to any work environment.
Ace Coffee Roasters
View- Website:
- acecoffeeroasters.com
- Employees:
- 6
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Restaurant OperationsAce Coffee RoastersEdmonton, Ab, Ca -
Operations CoordinatorAce Coffee Roasters Sep 2023 - PresentEdmonton, Alberta, Canada -
Quality Control & Training ManagerEsso Coffee Jan 2022 - Sep 2023Jeddah, Makkah, Saudi Arabia -
Operations CoordinatorC Hub.Sa Feb 2020 - Dec 2021Conduct coffee training.Conduct service and management trainings.Coordinate branch managers on daily basis.Update and monitor admin reports.Conduct store audits.Conduct quality control on coffees.Perform cupping on new coffees.
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Operations CoordinatorBrew 92° Mar 2016 - Sep 2019Jeddah, Makkah, Saudi ArabiaConduct orientation and training.Conduct store audits.Admin work for Brew92.Coordinates with Store Managers with regards to standards, updates and procedures. -
Store ManagerKuppa Roastery & Cafe Mar 2014 - Mar 2016Taguig, National Capital Region, PhilippinesOverall incharge in store operations.Conduct hiring of staffs.Conduct training and orientation.Manages stocks and inventory.Manages stocks performance and evaluation.Ensuring QSC (Quality, Service & Cleanliness) at high level.Report sales and inventory to top management,Check sales and update.Conduct monthly meeting and team updates.Perform staff payroll-cut off.
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Customer Service RepresentativeTelus Oct 2013 - Mar 2014Taguig, National Capital Region, PhilippinesAssisting customers from USA using Greendot prepaid card.Customer relations. -
Store SupervisorElro Retail Corporation Feb 2013 - Sep 2013General Santos, Soccsksargen, PhilippinesManages store operation.Conduct inventory.Perform staff scheduling.Create sales program to increase sales.Selling Ipanema and Grendha slippers. -
Assistant Store ManagerGreenwich Jan 2012 - Dec 2012Koronadal, Soccsksargen, PhilippinesManaging service station.Conduct marketing sales.Perform monthly inventory.Daily sales report.Manages shift operations.Conduct training and orientation.
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Assistant Store ManagerJollibee Foods Corporation Feb 2005 - Dec 2011Koronadal, Soccsksargen, PhilippinesConduct store orientation and training.Perform sales marketing.Manages shift operation at service area.Motivates employee.Conduct staff evaluation.Perform month end report sales and inventory.Stocks management,Sales report on daily basis -
Regular CrewJollibee Foods Corporation Mar 2003 - Jan 2005General Santos, Soccsksargen, PhilippinesProduction Controller in Kitchen.Ensure product availability.Pass audit.Ensure cleanliness at all times.Standards is monitored.
Melbert Roque Education Details
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Licensed Teacher
Frequently Asked Questions about Melbert Roque
What company does Melbert Roque work for?
Melbert Roque works for Ace Coffee Roasters
What is Melbert Roque's role at the current company?
Melbert Roque's current role is Restaurant Operations.
What schools did Melbert Roque attend?
Melbert Roque attended Notre Dame Of Dadiangas University.
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Melbert Roque
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