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Melanie Chestnut is listed as Implementation Manager at Schoox, a company with 112 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Melanie Chestnut.
Melanie Chestnut previously worked as Manager, First Tier Support at Schoox, Inc. and Support Engineer at Schoox, Inc.. Melanie Chestnut holds Bachelor Of Arts - Ba, English from University Of South Florida.
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As an Implementation Manager, Support Leader, and Happiness Architect, I am at the forefront of ensuring client experience exceeds expectations. With a strong foundation in digital content, SaaS, and community engagement, I specialize in fostering meaningful connections and creating positive experiences for diverse Learning and Development teams.My career journey from Blogging Support Engineer in the early days of Silicon Valley's Web Boom to Support Manager in L&D has honed my abilities in team leadership and creative problem-solving. In collaboration with my team, we've become a multi-award winning Support department, strengthened brand loyalty, and crafted better internal and external support systems, all while embracing new media strategies to elevate the customer service paradigm.
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Asheville, North Carolina, United States
* Lead the planning and implementation of projects from inception to completion.* Coordinate and manage project tasks and resources to ensure deliverables are on track.* Conduct training and onboarding sessions for clients to ensure successful product adoption.* Develop and maintain strong relationships with clients and stakeholders.* Monitor project.
Asheville, North Carolina, United States
* Lead and manage the technical support team, ensuring high levels of performance and customer satisfaction.* Develop and implement strategies to improve team efficiency and effectiveness.* Monitor team performance through key performance indicators (KPIs) and provide regular feedback and coaching.* Collaborate with other departments to resolve technical.
Arden, North Carolina, United States
* Provide advanced technical support for internal and external customers* Analyze, diagnose, and resolve complex technical issues across various technologies* Escalate unresolved issues to appropriate internal teams and follow up until resolved* Develop and maintain technical documentation and troubleshooting guides* Train and mentor junior support.
Hendersonville, North Carolina, United States
Evangelist, storyteller, and problem solver, I help educate and build communities for small businesses and start-ups, influencing brand loyalty and building lasting relationships.Design, branding, and content creation, including blog posts, Templated Response Libraries, and Knowledge Base articles.Top notch customer and client support across various CRMs.
Tampa/St. Petersburg, Florida Area
Acted as the face & voice of small businesses across social media platforms, educating and building communities both small and large in various environments.Design, branding, and content creation.Client support via help tickets, Amazon reviews, and various other platforms
Boston, Massachusetts
Provided empathetic, expert in person support for new and experienced driver-partners including on-boarding, troubleshooting, and solving a variety of complex problems quickly and creatively, with proven results (consistently exceeding expectations by achieving 4.8-5/5 Metrics, excellent KPI, and a stellar conversion rate as part of a two person team.
Remote
As the voice of the Typepad blogging service, I managed all social media platforms, educating, engaging, and troubleshooting for thousands of bloggers and blog readers worldwide.Provided personal, 24/7 one on one support for high-touch clients via phone, text, and email, including design and branding, advising, support, and implementation of branding.
Remote
Provided support for Typepad bloggers worldwide by troubleshooting and successfully solving a variety of problems from billing failures to faulty code. Consistently anticipated the needs of Typepad bloggers, guiding them to the most apt options and solutions, then overseeing, implementing, and ensuring success of compatible options.Answered 100+ client.
Other employees you can reach at schoox.com. View company contacts for 112 employees →
Shosho Ahmed
Colleague at Schoox
Alexandria, Egypt, Egypt
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Kristin Kweder
Colleague at Schoox
Austin, Texas, United States, United States
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Sofia Lypiridou
Colleague at Schoox
Thessaloniki, Central Macedonia, Greece, Greece
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Sam Papadopoulos
Colleague at Schoox
Katerini, Central Macedonia, Greece, Greece
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MP
Marianna Printziou
Colleague at Schoox
Thessaloniki Metropolitan Area, Greece
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George Meletiou
Colleague at Schoox
Greece, Greece
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CC
Christos Chrysos
Colleague at Schoox
Salonica, Central Macedonia, Greece, Greece
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Susanne Mackillop
Colleague at Schoox
North Vancouver, British Columbia, Canada, Canada
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MD
Maria Dimoliou
Colleague at Schoox
Katerini, Central Macedonia, Greece, Greece
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NB
Nikki Ballard
Colleague at Schoox
United States, United States
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Quick answers generated from the profile data available on this page.
Melanie Chestnut works for Schoox.
Melanie Chestnut is listed as Implementation Manager at Schoox.
Melanie Chestnut is based in United States, United States, United States while working with Schoox.
Melanie Chestnut has worked for Schoox, Schoox, Inc., Freelancer, Uber, and Say Media.
Melanie Chestnut's colleagues at Schoox include Shosho Ahmed, Kristin Kweder, Sofia Lypiridou, Sam Papadopoulos, and Marianna Printziou.
You can use AeroLeads to view verified contact signals for Melanie Chestnut at Schoox, including work email, phone, and LinkedIn data when available.
Melanie Chestnut holds Bachelor Of Arts - Ba, English from University Of South Florida.
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