Melissa Chin Email & Phone Number

Mississauga, ON, CA

- Working closely with the company’s Sales / Marketing team; enabling them to meet their objectives by providing them with appropriate tools, materials and presentations- Guiding the day to day activities of the marketing team- Ensuring that the marketing objectives are implemented by the marketing team.- Conduct interviews and hire potential associates.

• Develop employee tracking system using Access and Excel
• Led recruiting activities in Canada and the US from job posting
• Provide letters and orientation of new hires
• Perform exit interviews
• Manage all WSIB Claims files under the direction of the service provider
• Manage the Canadian and US benefit plan arrangements including enrollment, payroll coordination, claims management, renewal and communication

• Provided clients with day to day email offers, sales, how to save money articles
• Maintained client database through using an All clients program
• Cold Calling of previous clients
• Provided clients with strategic plan on how to save money
• Submitted weekly progress reports and ensure data is accurate
• Identified opportunities for campaigns, services, and distribution channels that led to an increase in sales

• Greeted and assisted clients for service appointments
• Posted and reviewed aged account receivables listing for each day
• Collected on customer account receivables and document progress
• Opened and closed daily sales for service department
• Answered customer calls/emails regarding various service related requests

• Coordinate information for dissemination to staff and clients by using the telephone, mail service, e-mail, or fax machine
• Experience in maintaining and organizing paper and electronic files
• Update client accounts and information
• Process financial and non-financial requests by logging in daily fundings by using the program LCRA (access)
• Experience with posting paid invoices by using Simply Accounting
• Complete monthly bank reconciliations

Hrm, Human Resource Management, Accountanting, Labour Relations

Education record