M'Lissa Clark Email & Phone Number

Bakersfield, California, United States

Gold Canyon, Arizona, United States

With the goal being to ensure a successful and well attended annual event, responsibilities consist of a wide variety of tasks, including but not limited to: • Identifying and pursuing potential marketing opportunities, communications, target market strategies, vendor negotiations and relations, media negotiations, email marketing, social media and digital marketing. • Marketing plan development, implementation, tracking and reporting. Creation of marketing assets. • Public relations: website inquiries, press credentials, digital event listings and press releases. Monitoring and coordinating deliverables to and from our partners and sponsors. • Strategizing, developing and implementing solutions to manage a large amount of data. • Website design, enhancements, administration and maintenance, analysis, and reporting. Setup of online ticketing platform for multiple events and ticket types. • Tracking media buys, deliverables and end of season reporting. Maintaining multiple target market lists and communications. Creating various print and digital assets.

Gilbert, Az

- Provided technical support to customers for a wide variety of software products, most recently focused on shared web hosting.- Discussed customer’s goals and comprehensively reviewed customer accounts to ensure customer has all products and resources necessary to create, maintain and enhance the online presence they envision.- Identified and assessed user challenges and effectively communicate resolutions escalating issues to the next level when necessary.

Mesa, Az

Prepared daily invoices and weekly invoice mailings, reconciled daily cash sales for all locations, assisted counter staff with sales order challenges/troubleshooting and corrections, assisted with month end accounting processes.

Apache Junction, Az

Developed procedures and corresponding forms to ensure efficient flow of sale and service work. Coordinated service schedule and tracked status. Set up office filing system. Handled A/P, A/R, bank reconciliations, journal entries and various financial duties. Assisted owners with various administrative functions as necessary. Coordinated new hire documentation and reporting. Tracked and submitted payroll. Developed and published retail web site. Assisted customers with purchase selections and subsequent paperwork/documentation. Performed a variety of other tasks as needed.

Phoenix, Az

- Coordinated benefits; tracking, advisement and enrollment of employees in the various benefit programs (medical, dental, supplementary).- Reviewed and analyzed insurance plans annually and worked with broker to offer the most comprehensive and affordable insurance programs to employees.- Maintained employee database and employee personnel files.- Tracked employee review schedule coordinating with employee supervisors.- Coordinated monthly and annual employee recognition.- Handled all aspects of workers compensation claims including notification to the Industrial Commission, filing of claims with the carrier and follow through of claims.- Worked with workers compensation carrier and management staff to reduce EMOD and implement safety policies and programs.- Maintained OSHA 300 log.- Coordinated and administered FMLA.- Answered employment verification inquires and provided appropriate information.- Coordinated with employment law attorney when necessary.- Worked with management to create job description when applicable. - Developed human resource policies, procedures and forms to maximize efficiency within the department. - Assisted with 401(k) administration.

• Managed USA national office/global artist relations center and coordinated endorser drum clinics in North America.• Participated in marketing functions including photo shoot organizing, brand curation, B2B relations, endorser management including drummers for the Tonight Show, Red Hot Chili Peppers, Genesis, and other major names.• Product inventory management, trade show management and participation including NAMM Show at Anaheim Convention Center, Summer NAMM, regional and national drum workshops and festivals; financial oversight, media relations including magazines, television, video producers, recording studios etc.