Founded and managing InjazTech, Digital Works company partnering with out clients on digital transformation strategy and implementation

Leading Innovation & Data Monetization team as part of Etisalat Misr Mobile Data Marketing department focusing on digital challenges facing telecom industry in different areas with responsibilities including:- Set strategy and action plan for OTTs management- Set strategy and action plan for Data Monetization initiatives- Lead special projects with cross-functional teams

Leading Mobile Data Loyalty & Retention team as part of Etisalat Misr marketing department focusing on enhancing customer experience and leading retention efforts for our subscribers. This includes:- Developing Mobile Data Loyalty & Retention road map and plan, covering all segments Prepaid and Postpaid “Consumer & Corporate”.- Develop monthly retention programs/promotions aimed at decreasing customer churn & in turn increasing customer lifetime value.- Responsible for initiating innovative propositions aimed at increasing customers satisfaction & increasing customers’ loyalty- Updating management with the functions performance including clear analysis, covering all KPI’s through preparing regular reports, presentations; interpreting information and making recommendations.- Focus on developing customer engagement platform.- Providing best customer experience for Mobile Data customers across all touch points “Online, Retail & Sales channels, Call Center, usage experience..etc.”, through the whole product life cycle, starting from acquisition phase till end of life cycle.- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.

Job Duties & Responsibilities: · Main responsibility is Mobile Email Solutions market development and revenue generation:· Proper planning for yearly/monthly activities and projects driving market share and revenue performance while making sure plans are in line with company targets.· Achieve Email (with special focus on Blackberry) acquisitions and revenue targets as per yearly budget through developing existing market and approach new market segments.· Providing creative, profitable proposition/solutions that in turn develop market acquisition and boost existing revenues which should be based on market research and proper analysis and customer needs understanding.· Drive pricing strategy to include all market segments to assist in developing acquisitions.· Closely monitor market moves and react based on situation making sure that both service brand and market share are best positioned compared to competition.· Work closely with different teams internally & externally to produce the best handset and application strategy to boost service penetration and increase customer ARPU.· Create periodical reviews for management visibility on running activities; perform market research to explore potentials and areas for development.

Responsible for the products planning and execution throughout the products’ lifecycle, act as the business owner for the products, manage business and products feasibility, forecasting sales potential and revenue including: gathering and prioritizing products and customer requirements, defining the products vision, and working closely with engineering, sales, marketing communication, finance and support to ensure revenue and customer satisfaction goals are met. Communicate to the Business: training, presentations and product development requirements. Main Responsibilities1. Effectively supervise the team to achieve the targeted business outcomes2. Monitor the market closely for opportunities and threats.3. Define the product strategy and roadmap to ensure proper planning for the product lifecycle and maximum returns.4. Deliver Marketing Requirements Documents and Product Requirements Documents with prioritized features and corresponding justification5. Communicate with external third parties to assess partnerships and licensing opportunities to maximize the return on investment6. Develop and Implement a go-to-market plan to ensure proper timing and presentation of the products7. Set pricing to meet revenue and profitability goals8. Deliver a monthly/annual revenue forecast to match actual achievements against market potentials9. Communicate with the Marketing Communications team to develop sales tools and marketing materials10. Provide briefing and training for the sales force at quarterly sales meetings to ensure that the sales team is aware and updated by the latest products status and plans11. Deliver reports and presentations to present the products status in the market and future plans12. Coach and train Jr. team members to ensure their full knowledge and skills needed for them to perform their duties and achieve the objectives.

Developing and validating the feasibility of broadband products, be it fixed broadband or mobile broadband, in addition to value added services to run on top of it.Tasks:1. Verifying technical feasibility of new ideas.2. Interface with technology vendors and suppliers and provide recommendations for product and vendor selection.3. Develop and document product concepts.4. Build initial prototypes, trial systems and demos of new services in staging environment, and clearly document results.5. Conduct training sessions to customer care to be able to troubleshoot and solve consumer problems of new products.6. Conduct awareness sessions to sales people regarding new products/services/features.Achievements:1- First network based content filtering in Egypt (Family Internet)2- Launched ADSL2+ in Egypt for the first time.3- Wireless Broadband projects all over Egypt.4- VoIP pilot.

Supporting HPC Linux environment in Saudi ARAMCOTasks:1. Represent SBM in all projects in Saudi Aramco.2. Implement new HPC (High Performance Computing) systems in Saudi Aramco.3. Plan and assist the migration from old to new HPC systems in Saudi Aramco.4. Plan and assist the implementation of new storage systems in Saudi Aramco.5. Support all IBM HPC systems in exploration unit of Saudi Aramco.6. Coordinate with other parties within Saudi Aramco and SBM to resolve operational problems.7. Interface with IBM support to resolve issues with HPC systems in Saudi Aramco.Achievements:1. Implemented largest Linux HPC (High Performance Computing) cluster in Aramco (1024 nodes)2. Implemented new storage system (DDN) with 840TB capacity.3. Supported a couple of Oracle clusters and brought them up again.

Involved in most of the Systems division projects, including normal ISP projects, in addition to supporting the Systems team in TEData's branch in Jordan.Also participated in the roll-out of HP OpenView system, and other critical services inside TEData.