Selcalmel Reyes Email & Phone Number

Philippines

No time to handle the nitty-gritty part of your business operations? Partner with us to streamline your operations, enhance productivity, and elevate your business to new heights through our specialized services and cost-effective solutions.https://www.creenmanagement.com/

Australia

Australia

United Kingdom

Supports a dynamic and fast-paced organization in the HR & Recruitment department. TITAN NETWORK is an exclusive, invite-only membership organization for elite Amazon sellers. We provide top of the line process, mentorship, and everything you need to achieve your goals and success. We have been helping Amazon sellers in making their business highly profitable.IGNITE BRANDS We get the Sh*t done in managing your Amazon business; from Amazon sales management to handling all the… Show more Supports a dynamic and fast-paced organization in the HR & Recruitment department. TITAN NETWORK is an exclusive, invite-only membership organization for elite Amazon sellers. We provide top of the line process, mentorship, and everything you need to achieve your goals and success. We have been helping Amazon sellers in making their business highly profitable.IGNITE BRANDS We get the Sh*t done in managing your Amazon business; from Amazon sales management to handling all the account operations for you. We bring the latest strategies, tactics, and resources that we're using to manage over $10MM of Amazon sales per year and put them to use inside your business.KEY ACCOMPLISHMENTS- Established the SOPs for the People Operations department (recruitment, onboarding, offboarding, time tracking, leave management system)- Recruited A-players who played a major key role in the company- Grew the company size from ~20 members to ~150 with less than 5% attrition in a span of 1.5 yrs- Developed a company-wide monthly survey to gather people's pulse and feedback- Created and established a GROW coaching model now used by department heads during 1x1- Put employee engagement initiatives in place (e.g. performance bonus, Christmas perks)- Instituted employee benefits (e.g. HMO, 13th month, performance bonus)- Helpef fix departmental issues through operational analysis and putting the right people in place Show less

Toronto, Canada Area

Veres Career Consulting offers a comprehensive suite of services designed to assist clients with outsourced talent acquisition solutions, self-developmental and career coaching methods. Our vision is to better people’s lives by providing guidance and giving tangible, tailor-made solutions for those willing to find top class talent or want to grow professionally and / or personally in order to reach their full potential.We want to create a world where people know what they actually want… Show more Veres Career Consulting offers a comprehensive suite of services designed to assist clients with outsourced talent acquisition solutions, self-developmental and career coaching methods. Our vision is to better people’s lives by providing guidance and giving tangible, tailor-made solutions for those willing to find top class talent or want to grow professionally and / or personally in order to reach their full potential.We want to create a world where people know what they actually want in life and work towards achieving their dreams. We believe everyone regardless of age, origin, cultural background have the same potential to create a successful life. Our goal is to make the career search or switch process smooth and enjoyable for not only Canadians, but those immigrating to this beautiful country. Show less

Primarily in-charge of general admin duties related to HR & RecruitmentKey Accomplishments- Organized HR documents including onboarding and offboarding materials, personnel record- Organized the recruitment process and ensure hiring A-players using the topgrading method- Initiated Quarterly Member Engagement survey to get the pulse of the members- Save the company money by closely monitoring fraudulent time logs- Helped in organizing company events (e.g. holiday… Show more Primarily in-charge of general admin duties related to HR & RecruitmentKey Accomplishments- Organized HR documents including onboarding and offboarding materials, personnel record- Organized the recruitment process and ensure hiring A-players using the topgrading method- Initiated Quarterly Member Engagement survey to get the pulse of the members- Save the company money by closely monitoring fraudulent time logs- Helped in organizing company events (e.g. holiday meetups)- Manage employee certification requests Show less

Full-Time Remote Work

Partner with Human Resource Manager to ensure seamless operations of a remote agile workforce in the Philippines. Scope of responsibilities include: process creation, improvement and administration, employee onboarding and training, event planning and management, employee and company records administration, employee engagement, leadership coaching, project managementKey accomplishments:• Managed employee tenure recognition programs and incentives that increased… Show more Partner with Human Resource Manager to ensure seamless operations of a remote agile workforce in the Philippines. Scope of responsibilities include: process creation, improvement and administration, employee onboarding and training, event planning and management, employee and company records administration, employee engagement, leadership coaching, project managementKey accomplishments:• Managed employee tenure recognition programs and incentives that increased staffretention.• Helped spearheaded a thematic approach to leadership’s bi-weekly presentation which helped increased engagement and participation.• Project managed the improvement of centralized time off management systems for ~500 membersacross the organization.• Helped develop various HR processes and documentation that served as guide to both members andleadership teams.• Helped lead in various successful company events from budget planning, logistics and event coordination.• Coordinated with Communications Team in the improvement of onboarding process and new hireexperience Show less

Full-Time Remote Work

In charged of responding to customer queries via email ensuring that they are completely satisfied with the services overall. I got promoted as HR Admin after 10 months and help pioneered the Philippines People Operations team.

Part-Time Remote Work

Held key-holder responsibility for hiring, training, and supervising 50-member workforce. Managed daily marketing operations, formulated strategic marketing initiatives, and communicated sales and productivity goals to team members and CEO.Key accomplishments:• Created a team of 30-50 members doing customer service and appointment setting tasks• Created an automated sales report for easy reference• Improved the quality of appointments through constant call… Show more Held key-holder responsibility for hiring, training, and supervising 50-member workforce. Managed daily marketing operations, formulated strategic marketing initiatives, and communicated sales and productivity goals to team members and CEO.Key accomplishments:• Created a team of 30-50 members doing customer service and appointment setting tasks• Created an automated sales report for easy reference• Improved the quality of appointments through constant call monitoring/audit and providing memberscoaching/feedback• Increased sales appointments by 85% which led to more client acquisition Show less

Cebu City

Handled calls responding to customer queries on products, services, bills, coverage, phone plans and even troubleshoot devices, activate and deactivate phones.Key accomplishments:Earned top rating for customer satisfaction for the quarter.

Cebu

Catered B2C concerns on phone billings. Served as first point contact for billing collections.

Lapu-Lapu City

Conducted phone surveys for different states in the US including sports poll, customer satisfaction, politics and more.