Selcalmel Reyes Email & Phone Number

Philippines

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Australia

Australia

United Kingdom

Supports a dynamic and fast-paced organization in the HR & Recruitment department. TITAN NETWORK is an exclusive, invite-only membership organization for elite Amazon sellers. We provide top of the line process, mentorship, and everything you need to achieve your goals and success. We have been helping Amazon sellers in making their business highly.

Toronto, Canada Area

Veres Career Consulting offers a comprehensive suite of services designed to assist clients with outsourced talent acquisition solutions, self-developmental and career coaching methods. Our vision is to better people’s lives by providing guidance and giving tangible, tailor-made solutions for those willing to find top class talent or want to grow.

Primarily in-charge of general admin duties related to HR & RecruitmentKey Accomplishments- Organized HR documents including onboarding and offboarding materials, personnel record- Organized the recruitment process and ensure hiring A-players using the topgrading method- Initiated Quarterly Member Engagement survey to get the pulse of the members- Save the.

Full-time Remote Work

• Partner with Human Resource Manager to ensure seamless operations of a remote agile workforce in the Philippines. Scope of responsibilities include: process creation, improvement and administration, employee onboarding.
• Managed employee tenure recognition programs and incentives that increased… Show more Partner with Human Resource Manager to ensure seamless operations of a remote agile workforce in the Philippines. Scope of.
• Managed employee tenure recognition programs and incentives that increased staffretention.
• Helped spearheaded a thematic approach to leadership’s bi-weekly presentation which helped increased engagement and participation.
• Project managed the improvement of centralized time off management systems for ~500 membersacross the organization.
• Helped develop various HR processes and documentation that served as guide to both members andleadership teams.

Full-time Remote Work

In charged of responding to customer queries via email ensuring that they are completely satisfied with the services overall. I got promoted as HR Admin after 10 months and help pioneered the Philippines People Operations team.

Part-time Remote Work

• Held key-holder responsibility for hiring, training, and supervising 50-member workforce. Managed daily marketing operations, formulated strategic marketing initiatives, and communicated sales and productivity goals to.
• Created a team of 30-50 members doing customer service and appointment setting tasks
• Created an automated sales report for easy reference
• Improved the quality of appointments through constant call… Show more Held key-holder responsibility for hiring, training, and supervising 50-member workforce. Managed daily marketing operations, formulated strategic.
• Improved the quality of appointments through constant call monitoring/audit and providing memberscoaching/feedback
• Increased sales appointments by 85% which led to more client acquisition Show less

Cebu City

Handled calls responding to customer queries on products, services, bills, coverage, phone plans and even troubleshoot devices, activate and deactivate phones.Key accomplishments:Earned top rating for customer satisfaction for the quarter.

Cebu

Catered B2C concerns on phone billings. Served as first point contact for billing collections.

Lapu-lapu City

Conducted phone surveys for different states in the US including sports poll, customer satisfaction, politics and more.